Workplace Operations Manager Jobs in Worcester, MA

Who We Are

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

Total Rewards

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $166,000 to $182,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

The Operations Manager is responsible for daily supervision, monitoring, and coaching of operating personnel to ensure a productive workforce in compliance with company and Terminal policies/procedures.  Responsibilities include safe, reliable, and environmental compliant Terminal operations. Evaluates and manages Terminal performance and initiates improvement affecting reliability, availability, and efficiency. Operates the Terminal in a manner that minimizes operating costs and maximizes profitability while maintaining the long-term viability of Terminal assets. 

Primary Duties and Accountabilities

• Direct, plan and coordinate the day-to-day activities of operating personnel to meet daily nomination schedules including efficient utilization of fuel as it relates to equipment operation and Terminal reliability.
• Lead, develop, and implement personnel development, performance management, and labor relations in accordance with the CBA as applicable. Administer company and Terminal policies/procedures. 
• Participate in Terminal strategic and business planning initiatives. 
• Responsible for supporting the development of and managing the operational budget, ensuring efficient resources allocation, cost control, and maintaining Terminal availability. 
• Ensure compliance and effective communications with all federal, state, and local regulatory regulations and industry standards, maintaining accurate records, preparing operational reports and maintain environmental stewardship. 
• Provide communication and reporting of Terminal status and activities to support Terminal objectives. 
• Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve overall Terminal performance.  Ensure monthly and annual operating plans, as defined by Operational KPIs are achieved. 
• Ensuring adherence to strict safety protocols and regulations including process safety and emergency response procedures.
• Overseeing and optimizing all aspects of the LNG process, from LNG offloading, LNG storage, LNG trailer loading, LNG regasification, and NG send-out operations.
• Supports operations personnel and shift managers in tactical activities, including execution of operational and people management tasks and other related functions for successful operations.
• Engage and support Terminal compliance audits, incident investigations and review of working practices

JOB SCOPE

• Position reports to Senior Manager, Operations & Maintenance and is part of the Terminal leadership team.
• Develop a highly multi-skilled and motivated team through mentoring, coaching, training, and effective communications.
• Manage direct reports with supervisory responsibilities for represented and/or non-represented employees.
• Provide direction and approval of operational or design changes affecting the reliability, performance, and safety of personnel and/or Terminal equipment.
• Administration of the Company-Union labor Agreement (CBA) supporting operational productivity and maintain high levels of morale and motivation among operations personnel at all times. 
• Acknowledge and resolve operational issues within timely manner, ensuring minimal disruption to safe and reliable Terminal operations.
• Manage operational continuity and minimize downtime during periods of planned and unplanned maintenance activities.
• Drive a proactive approach to safe Terminal operations, keeping alert for unsafe practices and conditions and ensuring corrective actions taken.
• Implement training and qualification programs to ensure operators and shift managers understand and adhere to LNG specific procedures and regulatory requirements.
• Ensure operational procedures are developed, peer-reviewed, and implemented in an efficient and compliant manner.
• Participate in daily strategy planning, communicating Terminal availability and ensuring commercial obligations are achievable. 

Qualifications - External

Minimum Qualifications

• BS in engineering with minimum 10 years professional experience OR
• Associate&rsquos degree with 10 years&rsquo experience with 5 at the supervisory level OR
• H.S. Diploma with 12 years experience with 5 at the supervisory level
• Minimum 8 years power plant (or related) experience
• Minimum of 5 years supervisory/managerial experience
• Ability to acquire applicable State License in required time period
• Experience in one of the following: Engineering Or Maintenance Or Work Management
• Experience as one of the following: Operator Or Foreman Or Shift Manager
• Professional Certification or Recognition
• Demonstrated technical knowledge of LNG or Power plant operations.
• Knowledge of State, Local and Federal environment regulations as they apply to LNG or Power plant operations.
• High level knowledge of rotating and operating equipment, pumps, generators, compressors, tanks, vaporizers/heat exchangers, electrical switchgear, motor control centers, VFDs, actuated valves, transmitters, PLC and DCS systems.
• Leadership capabilities, able to engage others in the required process and hold people accountable.
• Posses the personality and ability to relate to and to establish a mutually respectful relationship with management, peers, direct reports and Terminal personnel responsible for ensuring effective and safe operations.
• Exceptional problem solving, analytical and decision-making skills, with the ability to handle complex situations
• Strong organizational and planning skills, able to meet established deadlines, able to manage multiple activities in timely fashion and with a high degree of accuracy.
• Excellent interpersonal and communication skills, with the ability to work effectively with diverse teams and collaborate in a cross functional environment.
• Ability to be a participative leader that offers opinion and direction
• Strong computer skills, including knowledge and proficiency in Microsoft Office Suite products.

Preferred Qualifications

• Master&rsquos degree in engineering, business, or related field
• Multi-site experience
• Staff Maintenance or Operations Or Engineering experience
• Collective bargaining experience
• FLS experience
• Previous experience leading an Operations team
• LNG and Cryogenic experience
• Knowledgeable of LNG specific codes and standards