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TITLE: Healthcare Workforce Program Coordinator (Mid-Coast/Northern Maine) - Portland Adult Education / NMRC

POSITION OVERVIEW:

Under the supervision and direction of the NMRC Statewide Senior Program Coordinator, and working closely with NMRC advisors, statewide project partners and Portland Adult Education (PAE) Workforce Department staff, the Healthcare Workforce Program Coordinator supports implementation of the Strengthening Maine's Healthcare Workforce initiative in Mid-Coast and Northern Maine. This position helps expand access to healthcare workforce pathways for two priority populations: adults age 55 and older exploring healthcare employment or volunteer roles, and internationally trained professionals (ITPs) and multilingual adults returning to or newly entering the healthcare field.

The Coordinator works independently in the field to convene stakeholders, facilitate focus groups and listening sessions, conduct research to inform program design, and build relationships with regional healthcare employers, aging-services organizations, adult education programs, community colleges, and other workforce partners. This role requires the ability to represent NMRC and PAE effectively while working largely on one's own, at a distance from program leadership, and to travel regularly throughout the state.

** Strengthening Maine's Healthcare Workforce grant is funding this position through June 30, 2028. Position continuation is dependent on additional grant funding. **

ESSENTIAL RESPONSIBILITIES:

• Plan, coordinate, and facilitate focus groups and listening sessions with adults age 55 and older, healthcare employers, and other regional stakeholders to gather input on workforce interests, barriers, and training needs, in partnership with organizations such as the Maine Council on Aging, University of Maine Center on Aging, and local Agencies on Aging
• Conduct research and compile data related to the healthcare workforce, training, and employer landscape in Mid-Coast and Northern Maine to inform program design, including review of relevant reports, labor market data, and promising practices
• Develop and maintain relationships with regional healthcare employers, adult education programs, community colleges (including Katahdin Higher Education Center/Eastern Maine Community College), aging-services organizations, and other workforce and community partners; identify opportunities for collaboration and referral
• Support the planning and logistics of the project's advisory group, including scheduling, meeting preparation, note-taking, and follow-up with members
• Assist regional NMRC advisors and the NMRC Statewide Senior Program Coordinator in connecting older adults, internationally trained professionals and multilingual adults with healthcare employers, training providers, and licensing pathway information
• Maintain accurate and up-to-date participant and activity data consistent with NMRC, PAE, and grant reporting requirements; contribute to regular reports for program management and funders
• Support outreach and promotion of the project among older adults, internationally trained professionals, multilingual adults, and community organizations across the region, including presentations at community events and partner meetings
• Represent NMRC and PAE at regional and statewide meetings, conferences, and stakeholder convenings; travel throughout Maine as needed, including to Portland, Lewiston, and Bangor NMRC sites and partner locations
• Work independently to manage day-to-day priorities and schedule while maintaining regular communication and coordination with the NMRC Statewide Senior Program Coordinator and colleagues based in other regions of the state
• Other duties as assigned by the NMRC Statewide Senior Program Coordinator

KNOWLEDGE, SKILLS, AND ABILITIES:

• Communication Skills: Excellent written and verbal communication and active listening skills for engaging program participants, colleagues, and external stakeholders.
• Confidentiality and Discretion: Ability to handle sensitive participant information and records with discretion.
• Empathy and Compassion: Strong interpersonal skills and an empathetic approach to supporting program participants.
• Organizational Skills: Strong time-management and organizational skills to manage multiple tasks and systems effectively.
• Adaptability/Flexibility: Ability to adjust to shifting regional workforce needs and integrate new information quickly.
• Team Collaboration: Works effectively with colleagues to achieve organizational goals and enhance participant experience.
• Cultural Competency: Demonstrates cultural sensitivity and fosters an inclusive, respectful environment. 

REQUIRED QUALIFICATIONS:

• A bachelor's degree or equivalent experience in a related field.
• Familiarity with the Maine workforce system including employers, educational institutions and training providers, and other stakeholders.
• Familiarity with professional licensing requirements, barriers faced by non-traditional workforce participants, including internationally trained professionals, and strategies for overcoming those barriers.
• Experience or familiarity with conducting research and translating findings into program design.
• Excellent customer service, oral and written communication, organizational and technology skills.
• Self-motivated with a high degree of flexibility.
• Ability to work in a demanding environment.
• Valid driver's license and reliable transportation.

PREFERRED QUALIFICATIONS:

• Experience working with non-traditional workforce populations, including multicultural communities/immigrant populations
• Familiarity with Maine Adult Education and higher education, and related programming
• Ability to speak multiple languages
• Previous experience in education, human resources/workforce development, or community development

CREDENTIAL REQUIREMENTS:

• Maine State CHRC authorization (cost is $70 - more info here)

EMPLOYMENT DETAILS:

• Schedule: Full Year, Full Time (1.0 FTE)
• Assignment: Position guaranteed until June 30, 2028 (grant-funded)
• Reports to: NMRC Statewide Senior Program Coordinator
• Contract: Non-represented
• Salary: TBD
• Overtime: Not eligible for overtime
• Benefits: Eligible for benefits as outlined here

ABOUT PORTLAND ADULT ED:

With a commitment to equitable learning and community engagement, Portland Adult Education (PAE) provides a diverse range of programs to help adults achieve their educational, professional, and personal goals. As the largest adult education provider in Maine, we serve 2,000 adult learners annually through our Academic and Workforce programs, and another1,000 adults a year through our Enrichment programs. To learn more about PAE's work and impact, visit portlandadulted.org. As a team member at PAE, you will have the opportunity to work with a dynamic and supportive team of educators and administrators, and to make a positive impact on the lives of adult learners from all walks of life. Apply today and join a vibrant team dedicated to creating meaningful and transformative learning experiences.
 

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