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Workforce Scheduler Jobs in California (NOW HIRING)

ALO

Manager, Workforce Management

Beverly Hills, CA · On-site

$125K - $140K/yr

This team drives labor scheduling tool improvements, labor model architecture optimization at scale ... Proven success leading enterprise or multi-region workforce strategies supporting thousands of ...

ALO

Manager, Workforce Management

Beverly Hills, CA · On-site

$125K - $140K/yr

This team drives labor scheduling tool improvements, labor model architecture optimization at scale ... Proven success leading enterprise or multi-region workforce strategies supporting thousands of ...

Delta Diablo

Maintenance Planner Scheduler

Antioch, CA · On-site

$11K - $13K/mo

Develops preliminary workforce schedules. Verifies all material, information, tools, and labor are available prior to scheduling. Provides direction to warehouse personnel for the procurement and pre ...

Delta Diablo

Maintenance Planner Scheduler

Pittsburg, CA · On-site

$11K - $13K/mo

Develops preliminary workforce schedules. Verifies all material, information, tools, and labor are available prior to scheduling. * Provides direction to warehouse personnel for the procurement and ...

Maximus

External Workforce Manager

San Diego, CA · On-site

General information Job Posting Title External Workforce Manager Date Thursday, June 25, 2026 City ... Project schedule. - Manage the identified project deliverables for completion by ensuring ...

ABM

Workforce Productivity Analyst

San Francisco, CA · On-site

$80K - $100K/yr

... in workforce planning, performance management, and business analysis. Benefit Information: ABM ... Monitor overtime, temp labor, and scheduling inefficiencies to identify improvement opportunities

ABM

Workforce Productivity Analyst

San Francisco, CA · On-site

$55K - $100K/yr

... in workforce planning, performance management, and business analysis. Benefit Information: ABM ... Monitor overtime, temp labor, and scheduling inefficiencies to identify improvement opportunities

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Workforce Scheduler information

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$13

$21

$29

How much do workforce scheduler jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for workforce scheduler in California is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.03 per hour, depending on experience, location, and employer.

What is a workforce scheduler?

A Workforce Scheduler is responsible for creating and managing employee work schedules to ensure proper staffing levels and operational efficiency. They analyze business demands, forecast staffing needs, and adjust schedules accordingly to optimize productivity while minimizing labor costs. Workforce Schedulers also handle shift assignments, time-off requests, and real-time schedule adjustments to maintain service levels. They often use scheduling software and work closely with managers to align staffing with business goals.

What are the key skills and qualifications needed to thrive as a workforce scheduler?

To thrive as a Workforce Scheduler, you need strong organizational skills, attention to detail, and a background in workforce management, often supported by an associate degree or relevant experience. Familiarity with scheduling and workforce management software such as Kronos, UKG, or ADP is typically required. Excellent communication, problem-solving abilities, and adaptability help a Workforce Scheduler excel in balancing employee needs and business demands. These skills ensure efficient staffing coverage, optimized productivity, and positive team morale within dynamic work environments.

What are some common challenges faced by workforce schedulers and how are they managed?

Workforce Schedulers often deal with last-minute changes like employee absences, fluctuating demand, or overlapping shift requests, which can make maintaining optimal coverage challenging. To address these, they rely on robust scheduling software and clear communication with staff and managers, quickly adapting plans as situations evolve. Successful Workforce Schedulers build strong relationships with team members to facilitate shift swaps and promote flexibility. Over time, gaining experience with these challenges enhances organizational and decision-making skills, helping Schedulers grow into more advanced workforce management or supervisory roles.

What are the most commonly searched types of Workforce Scheduler jobs in California?

The most popular types of Workforce Scheduler jobs in California are:

What are popular job titles related to Workforce Scheduler jobs in California?

For Workforce Scheduler jobs in California, the most frequently searched job titles are:

What job categories do people searching Workforce Scheduler jobs in California look for?

The top searched job categories for Workforce Scheduler jobs in California are:

Workforce Scheduler jobs near you
Infographic showing various Workforce Scheduler job openings in California as of August 2026, with employment types broken down into 35% Full Time, 60% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $44,078 per year, or $21.2 per hour.

Senior Workforce Management Scheduler - Remote CA

Gainwell Technologies LLC

West Sacramento, CA • On-site

$69K - $98K/yr

Other

Medical, Life, Retirement, PTO

Posted 2 days ago

New

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

139th of 246 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Senior Workforce Management Scheduler, you will ensure the right people are scheduled at the right time to meet customer demand and operational service goals. You will develop, maintain, and optimize workforce schedules while balancing forecasted demand, staffing availability, employee needs, and business requirements.
You will partner with Forecasting, Capacity Planning, Real-Time Adherence, Operations, Training, Quality, and global delivery teams to identify coverage risks, optimize schedules, and provide recommendations that improve workforce efficiency and service performance.
Your role in our mission
  • Develop and maintain workforce schedules based on forecasted demand, staffing requirements, shrinkage assumptions, skill requirements, business rules, and operational constraints.
  • Assign and optimize schedules while considering shift bids, employee preferences, contractual obligations, labor requirements, and account-specific needs.
  • Identify scheduling gaps, overstaffing, understaffing, and coverage risks and recommend adjustments before they impact service performance.
  • Optimize breaks, lunches, training, coaching, meetings, and other offline activities to maintain appropriate coverage.
  • Partner with Operations, Training, and Quality teams to schedule offline activities while balancing employee development and service-level requirements.
  • Manage schedule changes resulting from staffing availability, approved time off, business priorities, and changing operational requirements.
  • Review schedule quality, staffing alignment, and recurring coverage issues and recommend improvements to scheduling practices and planning assumptions.
  • Partner with Forecasting, Capacity Planning, RTA, Operations, and global delivery teams to align schedules with forecasted and real-time workforce needs.
  • Use Verint, Excel, and workforce reporting tools to improve scheduling accuracy, efficiency, and workforce utilization.

What we're looking for
  • Bachelor's degree or equivalent combination of education and experience.
  • 3+ years of experience in workforce management, workforce scheduling, contact center operations, operational planning, analytics, or a related customer experience function.
  • Demonstrated experience independently managing workforce scheduling activities and identifying opportunities to improve staffing coverage and schedule effectiveness.
  • Experience with schedule generation, schedule maintenance, shift assignment, and offline activity planning.
  • Experience supporting complex, multi-site, omnichannel, back-office, healthcare, insurance, BPO, or similar service environments preferred.
  • Working knowledge of Verint scheduling functionality, Microsoft Excel, and operational reporting.
  • NICE experience is beneficial.
  • Strong analytical, critical-thinking, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills with the ability to explain scheduling risks, tradeoffs, and recommendations to operational partners.
  • Experience working across U.S. and global delivery teams or complex cross-functional operational environments preferred.

What you should expect in this role
  • Remote position supporting business needs across U.S. time zones and global delivery partnerships.
  • Regular collaboration with Operations, WFM, Forecasting, Capacity Planning, RTA, Training, Quality, Reporting, Technology, and other cross-functional teams.
  • Work with workforce schedules, staffing requirements, forecasted demand, and operational constraints to maintain appropriate coverage.
  • Balance service-level requirements with employee schedules, offline activities, staffing availability, and changing business needs.
  • Opportunity to influence scheduling practices, staffing utilization, and workforce planning through data-driven recommendations.
  • Opportunity to improve workforce efficiency, service performance, and customer experience outcomes.

This position is being posted for pipeline purposes, and we welcome applications on an ongoing basis.
#LI-REMOTE
#LI-MA1
The pay range for this position is $69,100 - $98,700 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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Benefits

Hours and flexibility

Workplace

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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