Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Plano, TX · On-site
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident response needs. * Lead workforce analytics including headcount modeling, productivity metrics, utilization ...
Plano, TX · On-site
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident response needs. * Lead workforce analytics including headcount modeling, productivity metrics, utilization ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident response needs. * Lead workforce analytics including headcount modeling, productivity metrics, utilization ...
Monitor real-time staffing levels and adjust to meet SLAs, uptime requirements, and incident response needs. * Lead workforce analytics including headcount modeling, productivity metrics, utilization ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Quick apply
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
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Sr. Generation Dispatcher, Real Time Desk Houston, TX Company Information: Alpha Generation manages ... Take active participation in post-event analysis, operational reviews, and continuous improvement ...
$33.1K - $43.6K
2% of jobs
$43.6K - $54.2K
5% of jobs
$54.2K - $64.7K
15% of jobs
$67.3K is the 25th percentile. Wages below this are outliers.
$64.7K - $75.3K
13% of jobs
$75.3K - $85.8K
9% of jobs
The median wage is $92.8K / yr.
$85.8K - $96.3K
9% of jobs
$96.3K - $106.9K
11% of jobs
$115.7K is the 75th percentile. Wages above this are outliers.
$106.9K - $117.4K
13% of jobs
$117.4K - $128K
10% of jobs
$128K - $138.5K
6% of jobs
$138.5K - $149.1K
6% of jobs
$33.1K
$97K
$149.1K
| Aspect | Workforce Real Time Analyst | Workforce Scheduler |
|---|---|---|
| Primary Focus | Monitoring and adjusting staffing in real-time to meet demand | Planning and creating staff schedules in advance |
| Skills & Certifications | Analytical skills, real-time data tools, communication | Scheduling software proficiency, planning skills |
| Work Environment | Contact centers, customer service operations | Contact centers, call centers |
While both roles support workforce management, the Workforce Real Time Analyst focuses on real-time adjustments to staffing based on current demand, whereas the Workforce Scheduler plans schedules ahead of time. Both roles require analytical skills and familiarity with workforce management tools, but their daily tasks and focus areas differ significantly.

Full-time
Posted 28 days ago
Alpha Generation manages and operates power generation facilities that are well positioned to provide reliable, secure, safe, and sustainable power to meet increasing demand for electricity. Our diverse portfolio of assets is owned by ArcLight Capital Partners, a leading middle-market, value-added infrastructure investment firm that owns assets across the power, renewables, strategic gas, battery storage, and transformative infrastructure sectors. ArcLight has invested over $28 billion in equity capital across 125 transactions totaling approximately $80 billion in enterprise value.
ArcLight has assembled a best-in-class leadership team at AlphaGen to manage over 14,000 megawatts of power infrastructure across four RTO markets (PJM, NYISO, ISONE, and CAISO). This highly experienced senior management team has a proven track record of strategic, operational, and commercial success and is focused on value creation while managing risk.
AlphaGen oversees one of the largest domestic, independent power portfolios, with nearly $2 billion in annual revenue.
Reporting to the Head of Real Time Desk, the Senior Generation Dispatcher, PJM is responsible for overseeing the real-time dispatch of AlphaGen’s generation assets within the PJM Interconnection. The Sr. Generation Dispatcher coordinates with internal stakeholders, PJM system operators, plant personnel, and transmission providers to balance AlphaGen’s generation resources with load requirements, maintaining system reliability, ensuring full regulatory compliance, and optimizing generation performance that is consistent with all PJM Interconnection market rules, and NERC standards. The Sr. Generation Dispatcher will partner effectively with PJM system operators, cross-functional AlphaGen teams, and plant operations supporting AlphaGen’s delivery safe, reliable, economical delivery of energy.
Role and Key Responsibilities:Professional Requirements:
AlphaGen is an equal opportunity employer.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable.