Workforce Program Manager Jobs in Toronto, ON (NOW HIRING)

Requisition ID: 259852 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Workforce Transformation & Future of Work is a senior leader responsible for reimagining how work gets done across the enterprise-with Technology as a primary transformation engine. This role designs and delivers multiyear workforce, skills, and operating model strategies that ensure the organization has the futureready capabilities, talent, and ways of working required to deliver on enterprise priorities including technology modernization, AI adoption, automation, and digital transformation.

Operating as a strategic anchor for workforce transformation, the Director partners closely with the CIO organization, senior Technology leaders, HR Business Partners, Talent COEs, Finance, and enterprise stakeholders to redesign work, roles, and workforce models-translating strategy into measurable, scalable impact. The role blends enterpriselevel strategy, analytics, and handson execution, moving beyond advisory to deliver real transformation.

What You'll Do:

1. Enterprise & Technology Workforce Strategy

• Develop and deliver a multiyear workforce transformation and futureofwork strategy aligned to enterprise and Technology priorities.
• Redesign how work is done by integrating people, skills, technology, AI, and operating models.
• Conduct workforce foresight, scenario planning, and skills supply/demand modelling across critical domains (engineering, cloud, cybersecurity, data, AI, automation).
• Provide strategic guidance to senior leaders on skills risk, labor market trends, organizational design, and workforce investment decisions.

2. Work, Role & Operating Model Redesign

• Lead futurestate work and operating model design, including role definition, team structures, decision rights, and workflows.
• Apply AIenabled organization design and workforce analytics to assess current states, model scenarios, and generate insights.
• Partner with Technology and business leaders to reimagine value delivery across platforms and functions.
• Translate designs into scalable, repeatable models embedded into enterprise execution.

3. Skills Strategy & Capability Modernization

• Define and operationalize an enterprise skills strategy with deep Technology integration.
• Build skills frameworks, role architecture, and capability roadmaps for critical future roles (AI/ML, cloud engineering, cyber, DevOps, SRE).
• Lead largescale upskilling and reskilling initiatives in partnership with HR, Learning, Academia, and external providers.
• Advance adoption of a skillsbased organization, embedding skills into workforce planning, talent, and development decisions.

4. Talent Ecosystem & Workforce Innovation

• Design and expand earlycareer and alternative talent pathways (internships, coops, apprenticeships, returnships).
• Build partnerships with universities, bootcamps, and technology skilling organizations.
• Enable career pathways, mobility, and internal talent marketplaces to drive engagement and retention.
• Pilot and scale innovative workforce models, building playbooks for enterprise adoption.

5. Organizational Health, Culture & Ways of Working

• Lead initiatives to strengthen organizational health, engagement, leadership capability, and culture across Technology and adjacent functions.
• Champion modern ways of working, including hybrid work, agile leadership, collaboration, and productivity.
• Translate futureofwork trends into practical, businessready interventions.
• Integrate organization design, talent, and change management into transformation roadmaps.

6. Transformation Execution & Program Leadership

• Lead complex, multiyear transformation programs (e.g., AI workforce readiness, cloud enablement, automation workforce strategies).
• Run pilottestscale efforts, converting insights into repeatable enterprise solutions.
• Establish KPIs and executive dashboards to track impact on productivity, skills readiness, engagement, and cost.
• Manage budgets, vendors, and crossfunctional delivery teams.

7. Stakeholder Partnership & Leadership

• Act as a trusted partner to Technology executives, HR leaders, and enterprise stakeholders.
• Influence effectively across matrixed, global environments.
• Lead and develop a highperforming, innovationoriented team, fostering continuous learning and collaboration.
• Represent workforce transformation initiatives in enterprise governance and leadership forums.
• Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Build a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

What You'll Bring:

• 10+ years in workforce strategy, organizational design, technology transformation, HR strategy, or related fields.
• Proven experience leading largescale workforce or capability transformations in complex, global organizations.
• Strong understanding of technology roles, engineering practices, and future skills trends (AI, cloud, cyber, automation).
• Demonstrated ability to move seamlessly from strategy to execution.
• Strong executivelevel influencing, analytical, and storytelling capabilities.
• Education in business, organizational development, technology, AI, or a related discipline (or equivalent experience).

Working Conditions

• Work in standard office-based environments located in Scarborough and Downtown Toronto; non-standard hours are a common occurrence. No external travel required. Ability to come to office 3 times a week 

What's in it for you?

• You'll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow delivery focus. This role offers exposure to a wide range of technologies, problem domains, and stakeholders.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.