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Workforce Program Manager Jobs in Buffalo, NY (NOW HIRING)

M&T Bank

Employee Relations Program Manager

Buffalo, NY

$89K - $149K/yr

Manage workforce restructuring initiatives to ensure process adherence, compliance with regulatory ... Participate in development of new and/or enhanced ER programs to meet business needs by leveraging ...

M&T Bank

Employee Relations Program Manager

Buffalo, NY · On-site

$89K - $149K/yr

Manage workforce restructuring initiatives to ensure process adherence, compliance with regulatory ... Participate in development of new and/or enhanced ER programs to meet business needs by leveraging ...

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Workforce Program Manager information

See Buffalo, NY salary details

$37.3K

$104.1K

$152.1K

How much do workforce program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workforce program manager in Buffalo, NY is $104,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $128,300.00 per year, depending on experience, location, and employer.

What does a workforce program manager do?

A Workforce Program Manager is responsible for designing, implementing, and overseeing programs aimed at developing and supporting an organization's workforce. This role often involves analyzing workforce needs, managing training and development initiatives, and collaborating with various departments to ensure employees have the skills and resources required for success. Workforce Program Managers also monitor program effectiveness and make adjustments to improve outcomes and align with business goals. They play a key role in talent management, employee engagement, and organizational growth.

What are the key skills and qualifications needed to thrive as a workforce program manager?

To thrive as a Workforce Program Manager, you need expertise in workforce development, program management, and data analysis, typically supported by a bachelor’s or master’s degree in human resources, business, or a related field. Familiarity with workforce management software, project management tools like MS Project or Asana, and relevant certifications such as PMP or SHRM-CP is often required. Exceptional communication, leadership, and problem-solving skills help you collaborate with stakeholders and drive program outcomes. These capabilities are essential for effectively aligning workforce initiatives with organizational goals and ensuring successful program delivery.

What are some common challenges faced by workforce program managers when implementing new workforce initiatives?

Workforce Program Managers often encounter challenges such as securing stakeholder buy-in, aligning programs with organizational goals, and managing change among staff. Balancing the needs of diverse departments and ensuring clear communication across teams can be complex. Additionally, measuring the impact of workforce initiatives and adjusting strategies based on feedback are key responsibilities that require adaptability and strong analytical skills.

What is the difference between Workforce Program Manager vs Workforce Development Coordinator?

AspectWorkforce Program ManagerWorkforce Development Coordinator
Required CredentialsBachelor's degree, experience in program managementBachelor's degree, experience in workforce development or related field
Work EnvironmentOversees multiple programs, manages teams, interacts with stakeholdersSupports program activities, coordinates between participants and agencies
Employer & Industry UsageGovernment agencies, nonprofits, educational institutionsCommunity organizations, workforce agencies, training providers

The Workforce Program Manager typically has broader responsibilities, overseeing multiple initiatives and managing teams, while the Workforce Development Coordinator focuses on supporting specific program activities and participant engagement. Both roles require similar educational backgrounds and are used within workforce development sectors, but the Program Manager holds a more strategic and supervisory position.

What are popular job titles related to Workforce Program Manager jobs in Buffalo, NY?

For Workforce Program Manager jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Workforce Program Manager jobs in Buffalo, NY look for?

The top searched job categories for Workforce Program Manager jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Workforce Program Manager jobs?

Cities near Buffalo, NY with the most Workforce Program Manager job openings:

Workforce Program Manager jobs near you
Infographic showing various Workforce Program Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,093 per year, or $50 per hour.

PROGRAM MANAGER (DEPUTY DIRECTOR)

Buffalo, NY • On-site

USAJOBS - Search
See more jobs at USAJOBS - Searchexternal

$131K/yr

Full-time

Posted 21 days ago

Job description

This position is located in the Small Business Administration, Customer Service Center - CSC in Buffalo, NY. The employee serves as the Deputy Director and principal advisor to the Director of the Buffalo Customer Service Center (CSC), The Deputy Director provides day-to-day operational leadership,coordination, and oversight of Buffalo CSC call center operations in support of the SBA Disaster Loan Assistance Program.Qualifications:For GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector:
  • Developing or implementing and communicating the strategy, vision and direction of an emergency management organization or disaster organization, such as a Federal, State or local government program office, department or field office; AND
  • Overseeing, managing, or advising on the day-to-day operations of an organization/program or a customer service call center, including analyzing and making recommendations and decisions on workload distribution and diverse fluctuating workforce; AND
  • Familiar with the forecasting and programming of various platforms within the workforce realm such as Genesys, or the equivalent; AND
  • Conducts projects, maintaining collaboration with stakeholders which may include contractors, internal stakeholders, and executive management to include a customer data platform or the equivalent; AND
  • Writing communications for internal and external customers to convey information such as policies, guidelines, operating procedures, position statements, funding requests/justifications, etc.; AND
  • Communicating orally and representing the organization in meetings with senior/high-level government officials or private sector executives.
These qualifications must be clearly referenced in your resume.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:
Program Management Series 0340
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/04/2026.Education:There is no education substitution for this grade level.Employment Type: OTHER

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