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Workforce Optimization Jobs in Texas (NOW HIRING)

Sunrise Systems, Inc.

Salesforce Architect

Houston, TX · On-site

$66 - $81.75/hr

Design and enhance Field Service workflows for scheduling, dispatch, routing, and mobile workforce optimization * Architect integrations between Salesforce, Workday (ERP), and other enterprise ...

Black Box

Workforce Management Manager

Plano, TX · On-site

The Manager of Workforce Management (WFM) is responsible for designing, implementing, and optimizing workforce strategies that support data center operations at scale. This role ensures the right ...

RoadVantage

Workforce Management Specialist

Austin, TX · On-site

This role is responsible for managing workforce management applications, creating accurate staff forecasts and projections, generating performance and employee metric reports, and optimizing staffing ...

GroHR

Contact Center - Technology Consultant

Coppell, TX · On-site

$113K - $140K/yr

Background in contact center analytics, reporting, or workforce optimization tools Education * Bachelor's degree in Information Technology, Computer Science, or related field * Equivalent hands-on ...

Selene Holdings

Sr. Workforce Management

Dallas, TX · On-site

The Senior Workforce Management Analyst assesses Contact Center staffing, identifies requirements ... Identify optimal schedules for projected hiring and execute shift bidding process. * Maintain ...

Selene Holdings

Sr. Workforce Management

Dallas, TX · On-site +1

The Senior Workforce Management Analyst assesses Contact Center staffing, identifies requirements ... Identify optimal schedules for projected hiring and execute shift bidding process. * Maintain ...

Vizient, Inc.

Senior Consultant - Healthcare HR

Irving, TX · On-site

$88K - $155K/yr

Provide consulting expertise on HR and workforce cost optimization initiatives, delivering sustainable savings through data-driven recommendations, contract governance improvements, and operational ...

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Workforce Optimization information

See Texas salary details

$14.9K

$52K

$95K

How much do workforce optimization jobs pay per year?

As of Jul 13, 2026, the average yearly pay for workforce optimization in Texas is $51,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $67,500.00 per year, depending on experience, location, and employer.

What are some typical daily responsibilities for someone working in Workforce Optimization?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What is workforce optimization?

Workforce optimization is a process used by organizations to improve employee productivity and operational efficiency through data analysis, scheduling, and resource management. It often involves tools like workforce management software and requires skills in analytics and planning to align staffing with business needs.

What is a Workforce Optimization job?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

Is a WFM analyst a good career?

A Workforce Management (WFM) analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and often involves working in call centers or customer service environments. The role can be stable and well-paying for those with strong data analysis and communication skills.

What are the key skills and qualifications needed to thrive in the Workforce Optimization position, and why are they important?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What jobs pay 4000 a week without a degree?

In workforce optimization roles, high-paying positions such as experienced project managers or consultants can earn around $4,000 weekly, especially with specialized skills in data analysis, scheduling software, or process improvement. These roles often require extensive experience, strong organizational skills, and certifications like Six Sigma or PMP, but may not require a formal degree.

What is the 3 month rule for jobs?

The 3 month rule in workforce optimization typically refers to a probationary period of three months during which employee performance is closely monitored and evaluated. This period allows employers to assess skills, fit, and productivity before making long-term employment decisions or offering benefits. It is a common practice in many organizations to ensure new hires meet performance standards early on.
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What job categories do people searching Workforce Optimization jobs in Texas look for? The top searched job categories for Workforce Optimization jobs in Texas are:
Workforce Optimization jobs near you
Salesforce Architect

Salesforce Architect

Sunrise Systems, Inc.

Houston, TX • On-site

$66 - $81.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Title: Salesforce Architect Location: 5 days a week onsite to any of the following locations: Brownsville, Ripon, Green Bay, or Milwaukee, WI Duration: 6 month contract to hire
Responsibilities
  • Architect and support Salesforce solutions across Sales Cloud, Service Cloud, and Field Service Lightning
  • Lead architecture and stabilization of multiple Salesforce projects post go live
  • Design and enhance Field Service workflows for scheduling, dispatch, routing, and mobile workforce optimization
  • Architect integrations between Salesforce, Workday (ERP), and other enterprise systems
  • Partner with 3rd party vendors and lead external development resources
  • Help define roadmap and architecture for upcoming Salesforce and Field Service initiatives
  • Support enhancements for multiple divisions currently live on Salesforce
Must Have Skills
  • Strong Salesforce architecture experience
  • Salesforce development background
  • Sales Cloud & Service Cloud experience
  • Experience with system integrations

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