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Workforce Manager Jobs in Suwanee, GA (NOW HIRING)

Intuit

Workforce & HCM Senior Sales Manager

Atlanta, GA · On-site

As a Senior Sales Manager for Workforce Solutions, you will be a strategic leader responsible for scaling our Mid-Market HCM sales organization. You will lead an organization of Account Executives to ...

Intuit

Staff Manager, AML Operations

Atlanta, GA · On-site

Staffing and capacity planning are owned by Workforce Management. This role partners with WFM on the operational inputs that make the schedule accurate, like speed to proficiency curves, planned time ...

Microsoft

Digital AI Workforce Specialist

Atlanta, GA · On-site

$31.15 - $64.95/hr

You will lead and plan for accounts across territories, do compete plans and business analysis to pursue high-potential customers and manages AI Workforce solutions across the organization. * Embody ...

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Workforce Manager information

See Suwanee, GA salary details

$23.3K

$71.1K

$150.8K

How much do workforce manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for workforce manager in Suwanee, GA is $71,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $85,600.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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What cities near Suwanee, GA are hiring for Workforce Manager jobs?

Cities near Suwanee, GA with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Suwanee, GA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $71,126 per year, or $34.2 per hour.

WorkForce Software, Technical Implementation Consultant

ADP

Alpharetta, GA • On-site

Full-time

PTO

Re-posted 3 days ago

Job description

WorkForce Software, an ADP company, is hiring a Technical Implementation Consultant
  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?

Well, this may be the role for you. Ready to make your mark?
As a Technical Implementation Consultant, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.
You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Technical Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, etc.) according to the client business requirements.
  • Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
  • Understanding of the project scope and implementation approach for assigned projects
  • Guide complex issues including administrative and configuration challenges
  • Communicate roadblocks and seek out guidance in a timely manner
  • Create complex formulas that leverage mathematical and/or programming skills
  • Perform unit and system testing of configured application and ensure test cases pass as described by their requirements

TO SUCCEED IN THIS ROLE: Requirements
  • 2-4 years' experience in software implementations
  • Minimum 2 years' experience with programming language, preferably JavaScript, HTML and SQL
  • Experience implementing or training on a packaged software system or highly complex internally developed application
  • Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
  • Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
  • Demonstrates technical aptitude to learn quickly and adapts to new circumstances
  • Ability to work on a dynamic, client-focused team and establish excellent working relationships
  • Ability to travel up to 10% with the potential for international travel.
  • Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Knowledge of WorkForce Software (WFS) and it's proprietary language
  • Consulting skills
  • Familiarity with or background in HR, Payroll, or Workforce Management
  • Experience providing application support for complex software systems

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
    Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
#LI-MV3
#LI-Hybrid
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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