Workforce Manager
Erda, UT · On-site
$54K - $62K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Erda, UT · On-site
$54K - $62K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
Erda, UT · On-site
$54K - $62K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
$54K - $62K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
New
$54K - $62K/yr
As a Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings.
New
Effectively manages Strategy, KPI and Service Level requirements for multiple clients * Coordinates with GRP on Forecasted hours requirement per campaign * Creates a Daily Dialing Plan that is ...
Effectively manages Strategy, KPI and Service Level requirements for multiple clients * Coordinates with GRP on Forecasted hours requirement per campaign * Creates a Daily Dialing Plan that is ...
Orem, UT · On-site
$20/hr
The Workforce Management Specialist is responsible for the day-to-day scheduling, forecasting, and real-time performance management of our Customer Care Center (CCC) within NICE CXone. This role ...
Orem, UT · On-site
$20/hr
The Workforce Management Specialist is responsible for the day-to-day scheduling, forecasting, and real-time performance management of our Customer Care Center (CCC) within NICE CXone. This role ...
POSITION SUMMARY The Global Director, Workforce Management is responsible for developing and executing the global workforce strategy supporting Customer Service operations across multiple regions ...
Quick apply
POSITION SUMMARY The Global Director, Workforce Management is responsible for developing and executing the global workforce strategy supporting Customer Service operations across multiple regions ...
Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and developing ...
Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and developing ...
The temporary Sr. Analyst Workforce Management and HR Technology is responsible for leading the design, implementation, and administration of UKG Workforce Management, Recruiting, Compensation ...
The temporary Sr. Analyst Workforce Management and HR Technology is responsible for leading the design, implementation, and administration of UKG Workforce Management, Recruiting, Compensation ...
Provo, UT · On-site
$78K - $78K/yr
This role provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. It will support processes to maximize work flow ...
Provo, UT · On-site
$78K - $78K/yr
This role provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. It will support processes to maximize work flow ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
Salt Lake City, UT · On-site
$75K - $112K/yr
... workforce of student-focused professionals. The university has pioneered a new way to learn in the ... Essential Functions and Responsibilities Manages the development and maintenance of assigned skills ...
You must be located within the vicinity of the SLC, Utah area. _____ The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ...
You must be located within the vicinity of the SLC, Utah area. _____ The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ...
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time.
The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time.
This position manages workforce development initiatives and programming, including talent and career assessments, resume reviews, interview preparation, and provides strategic guidance and motivation ...
This position manages workforce development initiatives and programming, including talent and career assessments, resume reviews, interview preparation, and provides strategic guidance and motivation ...
Assessing current-state operations across service demand, channel strategy, workforce management, agent experience, technology capabilities, cost structure, and performance metrics * Designing future ...
Assessing current-state operations across service demand, channel strategy, workforce management, agent experience, technology capabilities, cost structure, and performance metrics * Designing future ...
Lehi, UT · Hybrid
Experience with workforce management, forecasting, Excel, WFM systems like Verint/Five9, and presentation development Work Location Lehi, Utah The above locations areeligibleoffices for this role.The ...
Lehi, UT · Hybrid
Experience with workforce management, forecasting, Excel, WFM systems like Verint/Five9, and presentation development Work Location Lehi, Utah The above locations areeligibleoffices for this role.The ...
Lehi, UT · On-site
Experience with workforce management, forecasting, Excel, WFM systems like Verint/Five9, and presentation development Work Location Lehi, Utah The above locations are eligible offices for this role.
Lehi, UT · On-site
Experience with workforce management, forecasting, Excel, WFM systems like Verint/Five9, and presentation development Work Location Lehi, Utah The above locations are eligible offices for this role.
Lehi, UT · On-site
$85K - $95K/yr
Support workforce planning, scheduling, and capacity management * Build a positive, accountable, high-performance culture * Partner with leadership to support business growth and operational ...
Quick apply
Lehi, UT · On-site
$85K - $95K/yr
Support workforce planning, scheduling, and capacity management * Build a positive, accountable, high-performance culture * Partner with leadership to support business growth and operational ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels ...
Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and ... Drive Enrollment and Workforce Impact * Generate measurable enrollment growth through employer ...
Quick apply
Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and ... Drive Enrollment and Workforce Impact * Generate measurable enrollment growth through employer ...
$23.8K - $35.6K
5% of jobs
$44.6K is the 25th percentile. Wages below this are outliers.
$35.6K - $47.4K
26% of jobs
The median wage is $59.3K / yr.
$47.4K - $59.3K
19% of jobs
$59.3K - $71.1K
11% of jobs
$82.9K is the 75th percentile. Wages above this are outliers.
$71.1K - $82.9K
14% of jobs
$82.9K - $94.8K
10% of jobs
$94.8K - $106.6K
4% of jobs
$106.6K - $118.4K
7% of jobs
$118.4K - $130.3K
1% of jobs
$130.3K - $142.1K
1% of jobs
$142.1K - $153.9K
1% of jobs
$23.8K
$72.6K
$153.9K
A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.
| Aspect | Workforce Manager | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in HR, Business, or related field; experience in workforce planning | Bachelor's degree in Data Analysis, Business, or related field; skills in data analytics |
| Work Environment | Oversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturing | Analyzes workforce data, forecasts staffing needs; works closely with Workforce Managers |
| Employer & Industry Usage | Common in HR, operations, and staffing departments across various industries | Used in data-driven roles within HR, operations, and analytics teams |
While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

$54K - $62K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Why Aerotek?
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.
Working at Aerotek and why you will love it...
At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.
As a Workforce Manager you will...
Let's talk money and perks!
Aerotek offers a base salary of $54,000 - $62,000 as well as a performance-based annual bonus potential of $2,000.
Additional benefits include:
Do you have the following?
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors
Employment Type: OTHER