Workforce Manager Jobs in Ridgeley, WV (NOW HIRING)

Description

About Maryland Wellness

At Maryland Wellness, we foster hope, dignity, and growth by providing compassionate behavioral health and wellness services and the skills needed to strengthen lives, relationships, and communities. Our vision is a Maryland where every individual has access to behavioral health and wellness support that empowers them to heal, grow, thrive, and reach their full potential.

Our Cumberland location is proud to serve a community where trust is built one relationship at a time, and where the leadership overseeing care needs to be just as consistent as the clinicians on the ground, given how spread out Western Maryland can be. We are looking for a provider who understands that showing up, again and again, is what earns a place here, and who brings that same reliability to the clinicians they supervise and the clients they ultimately serve. Our team is guided by values of Compassion, Commitment, Respect, Collaboration, Transparency, and Innovation, and we extend those same values inward, fostering a supportive workplace where staff feel valued, resourced, and able to do their best work.

SUMMARY OF POSITION:

The OMHC Clinical Supervisor is a supervising clinician, who assists the OMHC Program Director in efforts to manage the company's therapist workforce and support the expansion and success of the therapy program through collaboration with other programs. This individual will ensure that assigned therapists are upholding all governmental and accreditation procedures in documentation and client care, as well as assist with program policies, procedures, and processes.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain a caseload of clients (all standard clinician roles/responsibilities apply) with expectations of client sessions per week to be determined upon hire and routinely reviewed based on agency's clinical needs and metrics.
• Supervise clinicians (general clinical oversight per CARF), providing support and guidance on operational and clinical issues based on agency needs.
• Review pay period/caseload reports during supervision and address any concerns (i.e. volume, no show rates, compliance, documentation), such as: 
  1. Intakes/Assessment upon admission.
  2. Treatment Plan (initial and ongoing), in accordance with COMAR regulations.
  3. Group and one on one notes completed within 24 to 48 hours.
  4. Referrals for various additional services.
  5. Discharge Summaries as needed.
• Review treatment plans, transition plans, and PRP referrals, and sign off on therapist and interns documentation as needed.
• Reports to OMHC Director with any feedback, challenges, or concerns received from clinical team.
• Collaborate with PRP, MED, and SUD programs to ensure agency clientele are receiving quality wraparound services.
• Provide feedback, including assisting with Annual Performance reviews.
• Organize and facilitate Group Supervisions.
• Respond to Critical Incident Reports.
• Provide input on company EMR, maximizing form efficiency.
• Provide Clinical Training for Maryland Wellness staff on specific and relevant topics.
• Assist with client retention and reengagement efforts.
• Participate in orientation, onboarding, and training of new hires.
• Complete audits of client charts periodically.
• Assist with CARF planning and ongoing compliance, including Quality Record Reviews for clinicians.

QUALIFICATIONS:

• Minimum of three years treating clients using evidence based practices while complying with all confidentiality regulations, including HIPAA and 42 CFR Part 2.
• Minimum of five years diagnosing and assessing clients using standardized assessment tools like SNAP, PHQ-9, GAD7 Questionnaire, and PTSD Checklist.
• Minimum of three years experience performing direct crisis intervention with clients, and ability to coach other clinicians in responding to mental health crises and emergencies.
• Minimum of two years leading clinical and interdisciplinary meetings.
• Minimum of two years directing daily operations and client care, ensuring compliance with Accreditation Bodies standards of practice and COMAR regulations, for Community Based Outpatient Mental Health.
• Minimum of a year experience interviewing, hiring, and training other staff, interns, and/or volunteers.

EXPERIENCE AND EDUCATION:

• Minimum of a Master's Degree in science, social work, professional counseling, or a related field.
• Minimum of three years of experience as a Clinical Supervisor, a Social Worker Professional, or a Licensed Clinical Professional Counselor.
• Minimum of three years of experience with a diverse and/or underserved population in the field of mental health.
• Minimum of one year of experience conducting clinical supervision and signing off on documentation for other clinicians.

REQUIRED CERTIFICATION OR LICENSE:

• Required to hold an unexpired license to practice therapy and supervise other professionals in the state of Maryland as an LCSW-C or LCPC.
• Credentialed as an in network provider for Medicaid, Medicare, and most Commercial Insurances, or ability to be credentialed within six months of hire.

What We Offer

• Generous Paid Time Off: 160 hours of PTO annually, plus 9 paid holidays each year
• Comprehensive Medical Coverage: ICHRA plan with employer reimbursement, giving you flexibility in choosing the coverage that fits you
• Life Insurance: Automatic enrollment into MDW's Term Life Insurance Plan at no cost to you
• 401(k) Retirement Plan: Eligible the first of the month following 30 days of employment, with a discretionary company match available after one year of service
• Employee Assistance Program (EAP): Free, confidential support available to you and your household for the professional and personal challenges that come up in life
• Annual Incentive Plan: Eligible employees have the opportunity to earn additional incentive compensation on top of base salary
• In office training and structured onboarding, including a supported 90 day introductory period as you settle into the role
• Ongoing clinical supervision and professional development support
• A collaborative, mission driven team environment, where staff are valued, resourced, and set up to do their best work