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Workforce Manager Jobs in Naperville, IL (NOW HIRING)

Sonsoft Inc

Appian Technical Manager

Chicago, IL

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Salesforce, Inc.

Lead, Workforce Intelligence

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage data validation, quality assurance, and metric iterations for workforce signals. Incorporate ... AI-augmented approaches where they accelerate rigor and speed. * Insight Strategy & Design: Apply ...

Salesforce, Inc.

Lead, Workforce Intelligence

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage data validation, quality assurance, and metric iterations for workforce signals. * Insight Strategy & Design: Apply user-centered design principles to data. Develop narratives and interfaces ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Naperville, IL

Workforce Manager information

See Naperville, IL salary details

$25K

$76.3K

$161.8K

How much do workforce manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for workforce manager in Naperville, IL is $76,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $91,900.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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The top searched job categories for Workforce Manager jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Workforce Manager jobs?

Cities near Naperville, IL with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $76,303 per year, or $36.7 per hour.

Staffing Sales Manager

Workforce Management Inc.

Schaumburg, IL • On-site

Full-time

Re-posted 27 days ago

Job description

Company Description

Workforce Management Inc., is a nationwide staffing and consulting company, looking for competitive, passionate, sales-minded individuals to join our Schaumburg Team. We have multiple openings for entry-level and experienced sales and recruiting positions. We have a  20+ year track record with many Fortune 1000 customers; therefore this position offers exceptional career and financial opportunities.

Job Description

You start off in an inside/outside sales role where you sell B2B and go on meetings as wells as take clients to lunches/dinners, etc. Development is very important to our organization; we want to make sure give every new employee all the training, tools and resources they need to be successful.  We make sure you fully understand the industry, sales cycle, etc. to help you be fully prepared and successful in the sales manager position. It is a fast paced, exciting team environment. Our office is based in Schaumburg, IL.

Qualifications

-Conduct a minimum of 100 sales calls a day to generate business to get face to face meetings
-Develop network of candidates and maintain relationships
-Develop business leads locally and nationally
-Strategically source and qualify candidates through inventive recruiting methods and interviewing techniques  **Work closely with executives and team members to support customer needs

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply