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Workforce Manager Jobs in Naperville, IL (NOW HIRING)

Lewis University

Workforce Project Manager

Romeoville, IL · On-site

$58K/yr

PAF/Position Details Position Details Position Title Workforce Project Manager Position Status Full-Time Budget Summary Base Pay $58,000 Position Summary Information Summary The Workforce Development ...

Surge Staffing

Workforce Talent Advisor

Elgin, IL · On-site

$23 - $25/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

Surge Staffing

Workforce Talent Advisor

Elgin, IL · On-site

$23 - $25/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Naperville, IL

Workforce Manager information

See Naperville, IL salary details

$25K

$76.3K

$161.8K

How much do workforce manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for workforce manager in Naperville, IL is $76,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $91,900.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
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Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $76,303 per year, or $36.7 per hour.

WorkForce Software (WFS) Solutions Architect

Chicago, IL • On-site

Next Generation Inc
See more jobs at Next Generation Incexternal

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title:

WorkForce Software (WFS) Solution Architect

Job Summary:

Next Generation, Inc., an Equal-Opportunity Employer, is seeking a skilled WorkForce Software (WFS) Solution Architect to lead the design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform, for a hybrid role. The ideal candidate will have a deep understanding of workforce management processes and a proven track record of delivering scalable and optimized WFS solutions for global organizations.

Job Responsibilities:

Lead the architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.

Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.

Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.

Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.

Lead time clock implementation planning, including defining configuration requirements, coordinating the build, provisioning devices, and developing deployment/rollout plans across sites.

Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.

Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).

Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.

Maintain documentation including solution designs, configuration specifications, and technical integration flows.

Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.

Job Requirements:

Bachelor's degree in Information Systems, Computer Science, HR Technology, or related field.

7+ years of experience in IT or HR technology roles with at least 35 years focused on WorkForce Software solution design and implementation.

Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).

Experience integrating WFS with ERP, payroll, and HR systems.

Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).

Experience leading WFS time clock/kiosk implementations, including configuration requirements definition, build coordination, device provisioning, and deployment planning.

Familiarity with database queries (e.g., SQL) and middleware/integration platforms.

Experience working in a global environment with complex union, labor law, and compliance requirements.

Excellent communication, stakeholder management, and project leadership skills.

Preferred Skills:

WorkForce Software certifications.

Experience with Agile/Scrum project methodologies.

Exposure to labor regulations like FLSA, FMLA, and GDPR.

Experience with cloud-based HR ecosystems (Workday, SuccessFactors, Oracle HCM).

Job Benefits:

Competitive FTE salary range based on experience, education, and geographical location of $135,000 - $155,000 USD base salary.

Benefits for full-time employees include:

o Paid time off

o Medical insurance

o Dental plan

o Vision plan

o Life insurance

o STD/LTD Disability

o Paid holidays