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Workforce Manager Jobs in Delaware, OH (NOW HIRING)

SM Global IT LLC

HRIS Admin (Dayforce)

Columbus, OH · On-site

Configure HRIS functionality including Core HR, Benefits, Payroll, Time & Attendance, Workforce Management, and related modules . * Troubleshoot system issues and provide technical support to HR and ...

New

Sedgwick

Workforce Absence Team Lead Sr

Dublin, OH · Hybrid

Maintains proactive communication, manage claim inquiries, and track action items to ensure timely resolution. * Prepares formal correspondence, summaries, and recommendations to support client needs.

Kable Workforce Solutions

Onsite Coordinator

Columbus, OH · On-site

$17.75 - $23/hr

Key Responsibilities Onsite Workforce Management * Serve as the primary onsite point of contact for all placed associates, covering start-of-shift check-ins, questions, and issue resolution.

Sedgwick

Workforce Absence Team Lead Sr

Dublin, OH · On-site

Maintains proactive communication, manage claim inquiries, and track action items to ensure timely resolution. * Prepares formal correspondence, summaries, and recommendations to support client needs.

Sedgwick

Workforce Absence Team Lead

Dublin, OH · Hybrid

... Workforce Absence Team Lead Our teams connect! We collaborate onsite and have a hybrid work ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

Sedgwick

Workforce Absence Payroll Coordinator

Dublin, OH · On-site

$21.75 - $29/hr

... Workforce Absence Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid ... Assists management with special projects as assigned. ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Sedgwick

Workforce Absence Team Lead

Dublin, OH · On-site

... Workforce Absence Team Lead Our teams connect! We collaborate onsite and have a hybrid work ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

Sedgwick

Workforce Absence Team Lead

Dublin, OH · On-site

... Workforce Absence Team Lead Our teams connect! We collaborate onsite and have a hybrid work ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

Sedgwick

Workforce Absence Team Lead

New Albany, OH · On-site

... Workforce Absence Team Lead PRIMARY PURPOSE : To supervise the operation of multiple teams of ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

Posted today

Sedgwick

Workforce Absence Team Lead

Dublin, OH · On-site

... Workforce Absence Team Lead PRIMARY PURPOSE : To supervise the operation of multiple teams of ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

Sedgwick

Workforce Absence Team Lead

Dublin, OH · Hybrid

... Workforce Absence Team Lead Our teams connect! We collaborate onsite and have a hybrid work ... Identifies and advises management of trends, problems, and issues as well as recommended course of ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Delaware, OH

Workforce Manager information

See Delaware, OH salary details

$23.7K

$72.5K

$153.8K

How much do workforce manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for workforce manager in Delaware, OH is $72,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $87,300.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What job categories do people searching Workforce Manager jobs in Delaware, OH look for?

The top searched job categories for Workforce Manager jobs in Delaware, OH are:

What cities near Delaware, OH are hiring for Workforce Manager jobs?

Cities near Delaware, OH with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Delaware, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Contract, and 2% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,532 per year, or $34.9 per hour.

Area Manager II - West Jefferson, OH, CMH5

Amazon

West Jefferson, OH • On-site

Full-time

Re-posted 14 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,144 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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