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Workforce Management Jobs in Virginia (NOW HIRING)

We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact ...

We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact ...

Cyber Workforce Analyst

Alexandria, VA · On-site

$112K - $196K/yr

Support cyber workforce management, readiness, training, qualification, and force generation activities. * Analyze cyber work roles, workforce requirements, qualifications, and readiness gaps.

This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance. Key Responsibilities: * Updates ...

Cyber Workforce Analyst

Arlington, VA · On-site

$112K - $196K/yr

Support cyber workforce management, readiness, training, qualification, and force generation activities. * Analyze cyber work roles, workforce requirements, qualifications, and readiness gaps.

Showing results 21-40

Workforce Management information

See Virginia salary details

$24.8K

$75.8K

$160.6K

How much do workforce management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workforce management in Virginia is $75,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $91,200.00 per year, depending on experience, location, and employer.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are the key skills and qualifications needed to thrive as a workforce management professional?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What are some common challenges faced by workforce management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

Is workforce management a good career?

Workforce management is a viable career that involves coordinating staffing, scheduling, and resource allocation using tools like workforce management software. It requires strong organizational and analytical skills and often offers opportunities for advancement in various industries. The role can provide stable employment with a focus on efficiency and operational effectiveness.

What are the most commonly searched types of Workforce Management jobs in Virginia?

The most popular types of Workforce Management jobs in Virginia are:

What job categories do people searching Workforce Management jobs in Virginia look for?

The top searched job categories for Workforce Management jobs in Virginia are:

What cities in Virginia are hiring for Workforce Management jobs?

Cities in Virginia with the most Workforce Management job openings:

Infographic showing various Workforce Management job openings in Virginia as of September 2026, with employment types broken down into 75% Full Time, 10% Part Time, and 15% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $75,762 per year, or $36.4 per hour.

Management Analyst (Strategic Workforce)

Arlington, VA • On-site

U.S. Department of Defense (DOD)
Public Administration • 10K+ employees

$121K/yr

Full-time

Posted 10 days ago


U.S. Department Of Defense rating

7.9

Company rating: 7.9 out of 10

Based on 540 frontline employees who took The Breakroom Quiz


Job description

This position is in the Office of the Deputy Assistant Secretary of War for Civilian Personnel Policy (ODASW (CPP)), Office of the Assistant Secretary of War for Manpower and Reserve Affairs (OASW (M&RA)), Office of the Under Secretary of War, Personnel and Readiness (OUSW (P&R)).Qualifications:In order to qualify for this position, you must meet the requirements described below.
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/management-and-program-analysis-series-0343/
You may qualify at the GS-13 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
  • Understand practices for deploying strategic workforce planning, workforce/human capital analytics, and strength management.
  • Leveraging cross-functional data, trend analysis, and predictive modeling to develop recommendations to aid decision-making.
  • Build relationships and interface with senior level leaders across the organization and collaborate with stakeholders.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.
Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include
ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.
Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.Education:Education cannot be substituted for experience.
Employment Type: OTHER

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