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Workforce Management Jobs in Delaware (NOW HIRING)

Oversee recruitment, onboarding, scheduling, and performance management of all store personnel ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Oversee recruitment, onboarding, scheduling, and performance management of all store personnel ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Staff Accountant

Wilmington, DE

$53K - $70K/yr

Capano Management is seeking a Staff Accountant to assist the Accounting Department in creating ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Staff Accountant

Wilmington, DE · On-site

$53K - $70K/yr

Capano Management is seeking a Staff Accountant to assist the Accounting Department in creating ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Clerk 3

Wilmington, DE

$15 - $18.75/hr

Excellent organizational skills and ability to manage multiple priorities * Exhibits behaviors of ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Clerk 3

Middletown, DE · On-site

$14.50 - $18.25/hr

Excellent organizational skills and ability to manage multiple priorities * Exhibits behaviors of ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

Clerk 3

Middletown, DE · On-site

$14.50 - $18.25/hr

Excellent organizational skills and ability to manage multiple priorities * Exhibits behaviors of ... workforce. All employment is decided on the basis of qualifications, merit, and business need.

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Showing results 1-20

Workforce Management information

See Delaware salary details

$25K

$76.5K

$162.1K

How much do workforce management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for workforce management in Delaware is $76,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,100.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management vs Workforce Analyst?

AspectWorkforce ManagementWorkforce Analyst
Primary FocusPlanning, scheduling, and optimizing staffing levelsAnalyzing workforce data to improve efficiency and forecasting
Required SkillsForecasting, scheduling, labor laws, software proficiencyData analysis, reporting, Excel, statistical tools
Work EnvironmentOperations, call centers, retail, healthcareData teams, HR, operations departments
CertificationsWorkforce management software certifications, project managementData analysis certifications, Excel, statistical analysis

Workforce Management involves the strategic planning and scheduling of staff to meet organizational needs, focusing on operational efficiency. Workforce Analysts analyze workforce data to identify trends and improve forecasting accuracy. While both roles require data skills and industry knowledge, Workforce Management is more operational, whereas Workforce Analysts focus on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management professional, and why are they important?

To thrive as a Workforce Management professional, you need strong analytical skills, experience with forecasting and scheduling, and a background in business administration or a related field. Proficiency in workforce management software (such as NICE, Kronos, or Verint), Excel, and familiarity with reporting tools are typically required. Excellent communication, problem-solving abilities, and adaptability help professionals collaborate with teams and respond to dynamic business needs. These skills are crucial for optimizing staffing, improving operational efficiency, and ensuring service level targets are consistently met.

What is workforce management?

Workforce management (WFM) refers to the processes and tools used by organizations to optimize the productivity and efficiency of their employees. It typically involves forecasting labor needs, scheduling staff, tracking attendance, and managing performance to ensure the right people are in the right place at the right time. Workforce management helps businesses reduce costs, improve customer service, and comply with labor regulations. It can be applied in various industries, including retail, healthcare, and call centers, using specialized software and analytics.

What are some common challenges faced by Workforce Management professionals, and how can they be addressed?

Workforce Management (WFM) professionals often face challenges such as forecasting demand accurately, managing shift coverage, and balancing employee preferences with business needs. These can be addressed by utilizing advanced scheduling software, maintaining open communication with team members, and continuously analyzing historical data to refine forecasts. Collaborating closely with operations and HR can also help ensure scheduling solutions align with organizational goals and employee satisfaction.
What are the most commonly searched types of Workforce Management jobs in Delaware? The most popular types of Workforce Management jobs in Delaware are:
What are popular job titles related to Workforce Management jobs in Delaware? For Workforce Management jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Workforce Management jobs in Delaware look for? The top searched job categories for Workforce Management jobs in Delaware are:
What cities in Delaware are hiring for Workforce Management jobs? Cities in Delaware with the most Workforce Management job openings:
Infographic showing various Workforce Management job openings in Delaware as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,483 per year, or $36.8 per hour.
Acme Store Director Wilmington, Delaware

Acme Store Director Wilmington, Delaware

Albertsons

Wilmington, DE

$88K - $148K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 15 days ago


Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,126 frontline employees who took The Breakroom Quiz

68th of 114 rated grocery stores


Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

The Safeway Store Director is a dynamic and purpose-driven leader, accountable for the store’s overall performance, culture, and operations. This role is ideal for individuals who excel at driving sales through people, fostering a growth mindset, and building high-performing, inclusive teams. The ideal candidate is a strategic thinker and resilient leader who thrives in dynamic environments. They champion innovation, embrace calculated risks, and approach challenges with creativity. With a relentless focus on the customer and Associate experience, they leverage insights to build lasting relationships and deliver!

Key Responsibilities:

Leadership & Communication

  • Lead, motivate, and develop associates through consistent coaching and recognition.
  • Facilitate weekly planning sessions with Assistant Store Director(s) and Department Managers to align the team with goals and priorities.
  • Cascade information effectively to ensure everyone is equipped to succeed, through daily morning and evening team huddles.
  • Delegate tasks to team members empowering them to take ownership, engagement and fostering a sense of accountability.
  • Communicate transparently and regularly with all levels of the team to foster clarity and trust.

Team Building & Talent Development

  • Develop Store Management team by identifying skill gaps and create tailored development plans to enhance leadership capabilities career growth.
  • Coach and mentor leaders regularly, providing actionable feedback, stretch assignments, and growth opportunities that foster confidence, accountability, and continuous improvement.
  • Partner with Assistant Store Director(s) to make strategic hiring decisions that align with current and future talent needs, ensuring balanced coverage and team strength.
  • Build diverse, high-performing teams by recruiting individuals with varied backgrounds, skillsets, and perspectives.
  • Actively engage in community outreach to attract local talent and create meaningful opportunities for associates to give back, reinforcing a sense of purpose and connection.
  • Foster a culture of belonging and shared success by setting clear expectations, celebrating team wins, and aligning everyone around common goals and values.
  • Drive associate retention and engagement through intentional relationship-building, career pathing, and the removal of barriers to advancement—ensuring every associate feels seen, supported, and set up for success.

Sales Culture & Customer Connection

  • Inspire a customer-first mindset by setting a clear vision that aligns every associate’s actions with the goal of delivering exceptional service and driving sales through meaningful customer interactions.
  • Lead the execution of a localized merchandising strategy that reflects community preferences, enhances product discoverability, and influences purchasing decisions to elevate the overall store experience.
  • Leverage customer insights and feedback from both physical and digital channels to identify emerging trends, improve service delivery, and tailor the shopping experience to individual preferences.
  • Foster a culture of recognition and accountability, where exceptional selling behaviors and customer-centric actions are celebrated and directly tied to performance outcomes.
  • Equip associates with the tools, knowledge, and confidence to anticipate customer needs, personalize service, and consistently exceed sales and service expectations.
  • Champion a frictionless customer journey by integrating in-store and online operations—ensuring product availability, service consistency, and a cohesive brand experience across all touchpoints.

Operational Excellence

  • Partner with Human Resources, Operations Specialists, Sales Teams and other key supporting backstage functions within the organization to deploy the appropriate resources in support of achieving shared goals.
  • Readily understands and utilizes P&L, sales, purchases, labor and cost reporting to impact results.
  • Own workforce management by scheduling to meet customer demand to optimize coverage while controlling labor.
  • Ensure store readiness for an exceptional customer experience by conducting daily walkthroughs to uphold visual merchandising standards, cleanliness, and overall presentation.
  • Obtains necessary licenses needed for store operations such as Food Safety and Sanitation License.
  • Ensure compliance with legal requirements and company policies and procedures, including but not limited to cash handling, security, safety, consumer protection, sanitation, wage and hour, etc.
  • Maintain appropriate professional relationships with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
  • Take responsibility for outcomes and empower teams to act with pride and accountability.

Qualifications:

  • 3 to 5 years of progressive retail leadership experience, preferably in grocery, retail, or service industries. High school diploma or equivalent required; college bachelor’s degree preferred.
  • Proven success in team development, sales growth, and operational strategy.
  • Strong analytical, communication, and coaching skills.
  • Experience with workforce management tools and financial analysis platforms.
  • Passion for inclusive leadership, coaching, and community engagement.

Physical Environment:

  • Ability to sit, stand or walk for extended periods of time.
  • Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
  • May spend long periods of time at desk or computer terminal.
  • May use calculators, keyboards, telephone, computers and other office equipment during normal workday.
  • Stooping, bending, twisting, and reaching may be required in completion of some job duties.
  • Workdays are fast paced; holiday, evening and weekend work may be required.
  • This is not an all-inclusive list of duties, functions, or physical requirements of the job.

Pay Transparency: The pay range is $88,400 to $148,000 per year, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified

Albertsons Companies – Equal Opportunity Employ

We also provide a variety of benefits including:

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values – Click below to view video: ACI Values


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