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Workforce Management Real Time Analyst Jobs in Arizona

Tekberry

Onsite Workforce Supervisor

Tolleson, AZ · On-site

$30 - $35/hr

... time, paid holidays, and other employee programs. About the Role Tekberry is seeking a highly ... Key Responsibilities Workforce Management & Employee Engagement * Serve as the primary onsite point ...

Raytheon

Principal Real-time Software Engineer

Phoenix, AZ

$134K - $179K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Principal Real-time Software Engineer

Phoenix, AZ

$134K - $179K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Principal Real-time Software Engineer

Tucson, AZ

$127K - $171K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Principal Real-time Software Engineer

Tucson, AZ

$127K - $171K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Principal Real-time Software Engineer

Tucson, AZ

$127K - $171K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Principal Real-time Software Engineer

Tucson, AZ

$127K - $171K/yr

The result is a workforce that takes pride in the company and consistently delivers superior ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

City of Mesa

Real Time Crime Center Operator

Mesa, AZ · On-site

$60K - $88K/yr

... management of public safety emergencies. These emergencies will include events such as in-progress violent crimes and serious traffic accidents. Specific duties include using available real-time ...

City of Mesa, AZ

Real Time Crime Center Operator

Mesa, AZ · On-site

$60K - $88K/yr

... management of public safety emergencies. These emergencies will include events such as in-progress violent crimes and serious traffic accidents. Specific duties include using available real-time ...

Shamrock

Workforce Planning Manager

Phoenix, AZ · On-site

... Management, Industrial Engineering, Finance, Economics, Human Resources, Data Analytics, or a ... Must be able to travel up to 20% of the time. * Must be flexible and willing to work the demands of ...

Aerotek

Workforce Manager

Phoenix, AZ

$54K - $62K/yr

As a Workforce Manager you will... * Serve as the liaison between client managers, local office and ... HSA & 401k account * 20 days of paid time off as well as paid holidays * Parental/Family leave

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Workforce Management Real Time Analyst information

See Arizona salary details

$35.9K

$90.9K

$160.8K

How much do workforce management real time analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for workforce management real time analyst in Arizona is $90,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $123,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management real time analyst?

To thrive as a Workforce Management Real Time Analyst, you need strong analytical skills, attention to detail, and typically a background in business, statistics, or a related field. Experience with workforce management systems such as NICE IEX, Aspect, or Verint, and proficiency in Excel and real-time monitoring tools are usually required. Excellent communication, problem-solving, and multitasking abilities set top performers apart in this role. These competencies are essential to efficiently monitor staffing, respond to changing call volumes, and support smooth, effective operations within customer service environments.

Is a workforce management real time analyst a good career?

A workforce management real time analyst is a role focused on monitoring and adjusting staffing levels in real time to ensure optimal operational efficiency. It requires strong analytical skills, proficiency with workforce management tools, and the ability to work in fast-paced environments. This career can offer growth opportunities in operations and analytics fields.

What are the typical daily responsibilities of a workforce management real time analyst?

As a Workforce Management Real Time Analyst, your daily tasks often include monitoring agent schedules, tracking call volume and service levels, and making real-time adjustments to optimize coverage. You may also communicate with team leaders, provide updates on operational metrics, and flag issues such as staffing shortages or unexpected surges in demand. Collaborating closely with supervisors and other departments, you help ensure a smooth workflow and consistently high customer service standards. This role is fast-paced, requiring quick decision-making and a proactive approach to managing workforce challenges as they arise.

What is a workforce management real time analyst?

A Workforce Management Real Time Analyst monitors and manages real-time contact center operations to ensure optimal staffing and service levels. They track call volume, agent adherence, and intraday performance, making adjustments as needed to meet service goals. Their role involves communicating with teams, addressing staffing gaps, and responding to unexpected changes such as high call volumes or absenteeism. By analyzing data and trends, they help maintain efficiency and improve overall workforce performance.

What are popular job titles related to Workforce Management Real Time Analyst jobs in Arizona? For Workforce Management Real Time Analyst jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Workforce Management Real Time Analyst jobs in Arizona look for? The top searched job categories for Workforce Management Real Time Analyst jobs in Arizona are:
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Workforce Management Real Time Analyst jobs near you
Infographic showing various Workforce Management Real Time Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,930 per year, or $43.7 per hour.

Onsite Workforce Supervisor

Tekberry

Tolleson, AZ • On-site

$30 - $35/hr

Other

Medical, Dental, Vision

Re-posted 19 days ago

Job description

Title: Onsite Workforce Supervisor
Pay Rate Range: $30.00 - $35.00/hr DOE
Location: Tolleson, AZ
Employment Type: Full-Time
Schedule: Monday - Friday (schedule may vary based on operational needs)
Benefits: As a Tekberry W2 employee, you will have access to health, dental, and vision benefits, paid sick time, paid holidays, and other employee programs.
About the Role
Tekberry is seeking a highly motivated and experienced Onsite Workforce Supervisor to support a large manufacturing operation in Tolleson, AZ. This individual will serve as the primary onsite representative for Tekberry, partnering closely with site leadership, HR, employees, recruiting, payroll, and operations teams to ensure workforce stability, employee engagement, attendance accountability, and overall workforce success.
This role is ideal for someone who enjoys building relationships, solving problems, supporting employees, and working in a fast-paced manufacturing environment.
Key Responsibilities
Workforce Management & Employee Engagement
  • Serve as the primary onsite point of contact for contingent employees
  • Conduct regular employee check-ins and quality control (QC) touchpoints
  • Support employee engagement and retention initiatives
  • Address employee concerns and escalate issues when appropriate
  • Foster positive working relationships between employees and site leadership
  • Support new hire onboarding and orientation activities
Attendance & Workforce Accountability
  • Monitor attendance, tardiness, and workforce trends
  • Conduct employee outreach regarding attendance concerns
  • Partner with supervisors to address attendance and performance issues
  • Maintain workforce records and attendance reporting
  • Assist with workforce stabilization and retention efforts
Client & Leadership Partnership
  • Build strong relationships with Operations, HR, and site leadership
  • Participate in workforce planning discussions
  • Provide workforce updates and reporting
  • Assist with workforce forecasting and staffing needs
  • Support hiring events and workforce development initiatives
Recruiting & Onboarding Support
  • Partner with recruiting teams to support hiring efforts
  • Assist with hiring events, job fairs, and community outreach activities
  • Coordinate onboarding activities and new hire communication
  • Support workforce ramp initiatives and future hiring needs
Payroll & Administrative Support
  • Assist employees with timekeeping and payroll-related questions
  • Coordinate with Payroll and HR regarding workforce issues
  • Maintain accurate workforce documentation and reporting
  • Support compliance and onboarding requirements
Qualifications
  • 2+ years of workforce management, staffing, HR, recruiting, operations, or employee relations experience
  • Experience supporting manufacturing, warehouse, logistics, production, or industrial environments preferred
  • Strong communication and relationship-building skills
  • Excellent organizational and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office, including Excel, Outlook, and Teams
  • Experience with workforce reporting, attendance tracking, or employee engagement programs preferred
  • Customer-service mindset with a focus on employee and client support
  • Ability to maintain confidentiality and professionalism at all times
What Success Looks Like
  • Strong employee engagement and workforce retention
  • Effective attendance management and workforce accountability
  • Positive partnerships with employees, supervisors, HR, and Operations
  • Consistent workforce communication and issue resolution
  • Support of production goals through workforce stability and planning

We need hard-working, reliable employees. If this sounds like the opportunity for you, apply today!
Tekberry is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law.
Tekberry is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
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