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Workforce Management Manager Jobs in York, PA (NOW HIRING)

Hersheys

Manager, Talent Management

Hershey, PA · On-site

It involves designing and executing talent and succession planning, performance management ... Key responsibilities include analyzing workforce needs, leveraging employee engagement data to ...

Hershey Company

Manager, Talent Management

Hershey, PA · On-site

$90 - $130/hr

It involves designing and executing talent and succession planning, performance management ... Key responsibilities include analyzing workforce needs, leveraging employee engagement data to ...

Hershey Company

Mgr Talent

Hershey, PA · On-site

$90 - $120/hr

It involves designing and executing talent and succession planning, performance management ... Key responsibilities include analyzing workforce needs, leveraging employee engagement data to ...

3B Staffing LLC

Workday PM

Harrisburg, PA · On-site

Workday PM Must have: * 5+yr IT Project Management exp * 2+ yrs recent/current Workday exp * LinkedIn page * Experience working in a law firm is a major PLUS, not required We are seeking a seasoned ...

3B Staffing LLC

Workday PM

Harrisburg, PA · On-site

Workday PM Must have: * 5+yr IT Project Management exp * 2+ yrs recent/current Workday exp * LinkedIn page * Experience working in a law firm is a major PLUS, not required We are seeking a seasoned ...

TekWissen LLC

Graphics Project Coordinator

Hershey, PA · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...

TekWissen LLC

HR Process Imporvement Analyst

Hershey, PA · Remote

$25 - $29/hr

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...

TekWissen LLC

Food technician

Hershey, PA · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...

TekWissen LLC

Food technician

Hershey, PA · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational ...

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All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in York, PA

Workforce Management Manager information

See York, PA salary details

$27.1K

$80.4K

$135.3K

How much do workforce management manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for workforce management manager in York, PA is $80,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $114,700.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in York, PA?

The most popular types of Workforce Management jobs in York, PA are:

What are popular job titles related to Workforce Management Manager jobs in York, PA?

For Workforce Management Manager jobs in York, PA, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in York, PA look for?

The top searched job categories for Workforce Management Manager jobs in York, PA are:

What cities near York, PA are hiring for Workforce Management Manager jobs?

Cities near York, PA with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in York, PA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $80,383 per year, or $38.6 per hour.

Manager, Talent Management

Hersheys

Hershey, PA • On-site

Full-time

Re-posted 7 days ago

Job description

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Job Overview

This role specializes in talent and organizational development to enhance human capital and support business success. It involves designing and executing talent and succession planning, performance management, leadership development and change management strategies for a division or business unit. The role acts as a trusted advisor and thought partner, addressing medium complexity talent challenges and influencing stakeholders across divisions. Key responsibilities include analyzing workforce needs, leveraging employee engagement data to guide organizational development, and advancing inclusion initiatives. The position demands intermediate expertise in talent development, independent problem-solving, and the ability to deliver measurable impact through projects and programs that strengthen workforce capability and succession planning.

Accountabilities

1. Support Talent Programs The role supports career development and leadership succession planning activities. It partners with HR and business leaders to assess talent readiness. This strengthens leadership pipelines.
2. Manage Training Coordination The role plans and oversees training needs assessments and curriculum development. It works with stakeholders to define capability requirements. This ensures relevant training delivery.
3. Manage Vendor Relationships The role evaluates and manages third-party training providers to ensure quality and value. It monitors vendor performance and contract compliance. This supports effective program delivery.
4. Analyze Talent Data The role analyzes talent and development data to identify trends and insights. It prepares reports supporting workforce decisions. This enables informed planning.
5. Coordinate Program Activities The role coordinates talent development program activities across stakeholders. It ensures timely execution and effective communication. This supports program success.

Minimum Education & Requirements

5+ years

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.  

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.  

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information.  You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

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