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Workforce Management Intern Jobs in Washington (NOW HIRING)

Documenting in computerized case management database Qualifications * Prospective intern must be ... workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race ...

Supporting the implementation and maintenance of data management systems and processes * Cleaning ... workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race ...

Some of the intern responsibilities may include: * Monitoring trade, tax, CHIPS, workforce, and ... Workforce Development, Sustainability, Supply Chain Management and other programs. Our SEMICON ...

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Workforce Management Intern information

What is the difference between Workforce Management Intern vs Workforce Analyst?

AspectWorkforce Management InternWorkforce Analyst
Required CredentialsCurrently pursuing or recently completed a degree in Business, HR, or related fieldBachelor's degree in Business, Statistics, or related field; some roles prefer experience
Work EnvironmentInternship setting, often in corporate offices or call centersFull-time role in operations or HR departments, often in similar environments
Employer & Industry UsageUsed in retail, call centers, and service industries for training and entry-level supportCommon in call centers, retail, healthcare, and other industries managing staffing and scheduling

While both roles focus on workforce planning, the Workforce Management Intern is an entry-level position aimed at gaining experience, whereas the Workforce Analyst is a more advanced role requiring some experience or education, with greater responsibilities in analyzing staffing data and optimizing workforce strategies.

How can I get into a workforce management intern role?

To become a workforce management intern, candidates typically need a background in business, operations, or related fields, along with strong analytical and communication skills. Gaining experience with workforce management tools like Excel or scheduling software can be beneficial, and internships often require pursuing or having completed relevant coursework or a degree. Applying through company career portals or internship programs and demonstrating an interest in operations or data analysis can improve chances of securing the role.

What is a workforce management intern position?

A workforce management intern position involves supporting the planning and scheduling of staff to ensure optimal coverage and efficiency. Interns typically assist with data analysis, forecasting, and using workforce management tools to help organizations meet staffing needs. This role provides practical experience in workforce planning and operational coordination.

What are the most commonly searched types of Workforce Management jobs in Washington?

The most popular types of Workforce Management jobs in Washington are:

What are popular job titles related to Workforce Management Intern jobs in Washington?

For Workforce Management Intern jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Workforce Management Intern jobs in Washington look for?

The top searched job categories for Workforce Management Intern jobs in Washington are:

What cities in Washington are hiring for Workforce Management Intern jobs?

Cities in Washington with the most Workforce Management Intern job openings:

Infographic showing various Workforce Management Intern job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

$121K/yr

Full-time

Posted 6 days ago


U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

95th of 292 rated public sector bodies


Job description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Workforce Management Division, located in Ashburn, VA.
Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.Qualifications:Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by administrative or professional personnel, or substantive administrative support functions.
  • Developing, implementing, and monitoring sophisticated management information systems that focus on long- and short-range plans, policies, and programs.
  • Planning, scheduling, and conducting special projects and studies to evaluate and recommend ways to improve effectiveness and efficiency in a program or support setting.
  • Advising management on appropriate course of action in regard to pertinent laws, regulations, policies and precedents which affect the use of program and related support resources.
  • Monitoring program processes and procedures and identifying improvements for recommendation.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/18/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.Education:Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Employment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003