ZipRecruiter

Log In

1

Workforce Management Coordinator Jobs in Texas (NOW HIRING)

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals ...

Black Box Corporation

Workforce Specialist

Plano, TX · On-site

Familiarity with ITIL, incident management, or service operations frameworks. Responsibilities ... Mobilization Planning - Assist in coordinating employee deployments to project sites. - Track ...

Black Box

Workforce Specialist

Plano, TX · On-site

Familiarity with ITIL, incident management, or service operations frameworks. Responsibilities ... Mobilization Planning - Assist in coordinating employee deployments to project sites. - Track ...

Metrocrest Services

WORKFORCE MANAGER

Carrollton, TX · On-site

Build and maintain employer partnerships -- developing hiring pipelines, coordinating job fairs ... Strong project management skills and the ability to execute programs with limited supervision ...

Metrocrest Services

WORKFORCE MANAGER

Carrollton, TX

Build and maintain employer partnerships - developing hiring pipelines, coordinating job fairs, and ... Strong project management skills and the ability to execute programs with limited supervision ...

Metrocrest Services

WORKFORCE MANAGER

Carrollton, TX · On-site

Build and maintain employer partnerships - developing hiring pipelines, coordinating job fairs, and ... Strong project management skills and the ability to execute programs with limited supervision ...

next page

Showing results 1-20

All JobsWorkforce Management JobsWorkforce Management Coordinator JobsWorkforce Management Coordinator Jobs in Texas

Workforce Management Coordinator information

See Texas salary details

$15

$26

$51

How much do workforce management coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for workforce management coordinator in Texas is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $28.89 per hour, depending on experience, location, and employer.

What is a workforce management coordinator?

Workforce Management Coordinators are professionals responsible for ensuring that a company's staffing levels align with business needs. They handle tasks such as forecasting staffing requirements, scheduling employee shifts, monitoring attendance, and analyzing workforce data. Their goal is to maximize productivity and efficiency while minimizing labor costs and maintaining high levels of service. Workforce Management Coordinators often use specialized software to help with planning and reporting, and they serve as a bridge between management and staff to address scheduling concerns.

What are the key skills and qualifications needed to thrive as a workforce management coordinator?

To thrive as a Workforce Management Coordinator, strong analytical skills, attention to detail, and knowledge of workforce planning principles are essential, often supported by a degree in business, human resources, or a related field. Familiarity with workforce management software such as Kronos, NICE, or ADP, as well as proficiency in Excel, is typically required. Outstanding organizational skills, effective communication, and the ability to adapt to dynamic environments help individuals excel in this role. These skills ensure accurate staffing, efficient operations, and optimal resource allocation to meet business goals.

What are the main challenges a workforce management coordinator faces when balancing staffing needs with operational demands?

A Workforce Management Coordinator often faces the challenge of aligning employee schedules with fluctuating business needs, especially during peak periods or unexpected staff absences. Balancing optimal coverage without overstaffing requires strong analytical skills, attention to detail, and effective communication with team leads and department managers. Coordinators must also adapt quickly to changes and leverage workforce management software to forecast and adjust schedules proactively. Collaborating closely with HR and operations, they help ensure smooth workflow and maintain employee satisfaction.

What is the difference between Workforce Management Coordinator vs Workforce Analyst?

AspectWorkforce Management CoordinatorWorkforce Analyst
CredentialsTypically requires a degree in business, operations, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in analytics, business, or related fields; certifications like Workforce Analytics Certification are beneficial
Work EnvironmentWorks in call centers, retail, or service industries managing scheduling and staffingWorks across industries analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teamsUsed by organizations seeking data-driven staffing insights across sectors

The main difference is that Workforce Management Coordinators focus on scheduling, staffing, and operational coordination, while Workforce Analysts analyze data to improve workforce efficiency. Both roles require similar skills and certifications but serve different functions within workforce planning.

Is workforce management coordinator a good career?

A workforce management coordinator is responsible for scheduling, staffing, and optimizing employee productivity using tools like workforce management software. The role offers opportunities for advancement and requires strong organizational and communication skills, often with a focus on data analysis and problem-solving. It can be a stable career path in industries such as retail, healthcare, and call centers.

What are the most commonly searched types of Workforce Management jobs in Texas?

The most popular types of Workforce Management jobs in Texas are:

What cities in Texas are hiring for Workforce Management Coordinator jobs?

Cities in Texas with the most Workforce Management Coordinator job openings:

Workforce Management Coordinator jobs near you
Infographic showing various Workforce Management Coordinator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,890 per year, or $26.4 per hour.

Workforce Management Coordinator

WSOL LLC

Plano, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives
PRINCIPAL ACCOUNTABILITIES
  • Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
  • Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
  • Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
  • Update internal and external reports. Distribute reports as instructed.

PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Work From Home
WSOL logo

About WSOL

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Aurora, IL, US

Year founded

1995

View All WSOL Jobs

Apply