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Workforce Management Associate Jobs in Dallas, TX

Oscar Health

Associate, Operational Forecasting

Dallas, TX · Remote

$91K - $120K/yr

We're hiring an Operational Forecasting Associate to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

New

Oscar Health

Associate, Operational Forecasting

Dallas, TX · On-site

$91K - $120K/yr

We're hiring an Operational Forecasting Associate to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless ...

Jobtailor

Regional Director, Technology Sales

Dallas, TX · On-site

$120 - $180/hr

Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 7-9 years of work experience * Demonstrated success selling SaaS, VMS, MSP, workforce management, scheduling, or ...

Staff Management

Account Supervisor II

Roanoke, TX · On-site

$50K - $62K/yr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Chewy

Real-Time Analyst

Richardson, TX

Workforce Specialist 2 (RTA2) Our Opportunity: As a CS Real Time Analyst, you will manage CS ... Associates degree or higher preferred business administration, finance, or statistics. * Proficient ...

Chewy

Real-Time Analyst

Richardson, TX · On-site

Workforce Specialist 2 (RTA2) Our Opportunity: As a CS Real Time Analyst, you will manage CS ... Associates degree or higher preferred business administration, finance, or statistics. * Proficient ...

Staff Management

Operations Administrator

Roanoke, TX · On-site

$18.50 - $22.79/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Mattress Firm, Inc.

Store Sales Manager

Arlington, TX · On-site

$84K - $105K/yr

As an effective coach, the Store Manager develops associates' skills and performance, fostering a ... Workforce Management Conduct workforce management activities (store staffing schedule ...

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Workforce Management Associate information

See Dallas, TX salary details

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How much do workforce management associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for workforce management associate in Dallas, TX is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Dallas, TX? The most popular types of Workforce Management jobs in Dallas, TX are:
What are popular job titles related to Workforce Management Associate jobs in Dallas, TX? For Workforce Management Associate jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Dallas, TX look for? The top searched job categories for Workforce Management Associate jobs in Dallas, TX are:
Workforce Management Associate jobs near you

Finance & Business Management - Associate

JP Morgan Chase

Plano, TX

Full-time

Medical, Retirement

Posted 23 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description

Global Private Bank Finance and Business Management has a new opening for an Associate.

As a Finance and Business Management Associate within Global Private Bank Finance and Business Management, you will report to the Headcount & Expense Lead and provide consolidated financial analysis and reporting focused on expenses and allocations. As a leader in overall expense reporting, you will coordinate across regional and India-based Finance teams, analyze financial and business metrics, deliver management reporting, enhance reporting initiatives, and develop ad-hoc business performance analyses. You will also serve as a key liaison between regional teams and U.S. partners in Global Private Bank/Asset and Wealth Management Planning & Analysis.

Job responsibilities

  • Conduct comprehensive financial analysis and variance analysis on expense trends
  • Act as the owner of our allocation model which pushes costs from support groups to the front office using a series of drivers centered around assets, revenue, and other key metrics
  • Set monthly reviews with business leaders and senior stakeholders to effectively communicate findings and recommendations
  • Act as a lead in future projects to modernize our forecasting process including using tools such as Anaplan
  • Maintain control and direct movement of organization hierarchy across the line of business
  • Provide insights and recommendations to support groups and the business on actuals, future outlooks, and budgets
  • Own, transform and modernize the current reporting package using Analytical tools such as Alteryx, Tableau, and ThoughtSpot to provide business insights

Required qualifications, capabilities, and skills

  • Bachelor's degree in Accounting, Finance or a related discipline 
  • 3 plus years of experience in financial planning & analysis, finance, accounting, controller, management consulting, management accounting or related function in Financial Services
  • Strong analytical skills with proficiency in financial analysis techniques; ability to understand business drivers and identify opportunities to improve 
  • Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders
  • Ability to work effectively with cross-functional teams and stakeholders from various departments and levels; excellent interpersonal skills to build relationships and promote cooperation among team members and other teams
  • Detail oriented, strategic thinker with skills in analysis, data synthetization, and acute decision making
  • Excellent communication skills, both written and verbal with ability to present complex financial information to stakeholders
  • Experience leading projects, dealing with competing priorities
  • Ability to distill complex information in a clear and concise way
  • Advanced skills in Excel and PowerPoint

Preferred qualifications, capabilities, and skills

  • Professional certifications such as CFA or CPA
  • Working knowledge of Alteryx , SQL, Tableau, Anaplan and Thoughtspot
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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