1

Workforce Management Associate Jobs in Atlanta, GA

Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Strong experience with IT staffing delivery and workforce management * Knowledge of contingent ...

Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Strong experience with IT staffing delivery and workforce management * Knowledge of contingent ...

Account Manager

Atlanta, GA · On-site

$85K - $95K/yr

Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Strong experience with IT staffing delivery and workforce management * Knowledge of contingent ...

Showing results 21-40

Workforce Management Associate information

See Atlanta, GA salary details

$9

$18

$31

How much do workforce management associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for workforce management associate in Atlanta, GA is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.81 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Atlanta, GA? The most popular types of Workforce Management jobs in Atlanta, GA are:
What are popular job titles related to Workforce Management Associate jobs in Atlanta, GA? For Workforce Management Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Atlanta, GA look for? The top searched job categories for Workforce Management Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Workforce Management Associate jobs? Cities near Atlanta, GA with the most Workforce Management Associate job openings:
Infographic showing various Workforce Management Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,797 per year, or $18.7 per hour.

WorkForce Software, Lead Project Manager

ADP

Alpharetta, GA • Hybrid

Full-time

PTO

Re-posted 11 days ago


Job description

WorkForce Software, an ADP company, is hiring a Lead Project Manager.

As aLead Project Manager,you will be responsible for end-to-end management ofsuccessful client software implementation and integration projects, including the administration of contractual deliverables and timelines for complex projects of all sizes. You will build strongrelationshipswith clientswhile seamlesslyimplementingWorkForce Software's (WFS) suite of products,ensuring that yourclientsare set up for long-term success.Even more, you'llmake animmediateimpactonceWorkForce'sservices are deliveredonthe day-to-day lives ofyour clients'employees.

Youwillspendmost ofyour dayperforming project control activities for complex projects. You will be responsible for establishing and managing customers' expectations, changes or gaps in delivery and mitigate issues that may interfere with project success. Still, every day will be different becauseyou will meet clientswithin differentgeographies andindustries. Thesolutionsyou provide will differ based on the clients' unique needs. Our top-ranked training will help to set you up for success!

To thrive in this role, you demonstrate the honesty and compassion for customers' needs. You can balance the client and internal teams needs to deliver projects on time while mitigating staffing risks and meeting financial objectives. Paceshould not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

What you'll do:

What you can expect on a typical day:

  • Exhibit honesty and compassion for customers' needs
  • Manage the creation, execution and analysis of project change orders and Scope of Work documents, including their estimates
  • Create internal reporting and analysis for financial profitability across multiple complex projects
  • Collaborate internally by possessing an effective, diplomatic, and influential communication style to achieve support while implementing positive and successful change initiatives.
  • Cultivate innovation,confidence and trust.
  • Support associates with skills required for the successful planning, execution, and delivery of projects.

TO SUCCEED IN THIS ROLE:

  • 8+ years of project management experience working with external customers
  • 8+ years project management experience with enterprise software implementations
  • Entrepreneurial mindset required to rapidly shift focus and respond to ever-changing conditions
  • Familiarity with or background in HR, Payroll, or Workforce Management preferred
  • Knowledge of software development process and cycle
  • Experience with Agile and/or Waterfall project methodologies
  • Ability to work flexible hours and travel up to 50% with the potential for international travel.
  • Associates that lives near an ADP or WorkForce Software office would be expected to work a hybrid work model.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Bonus points for these:

  • You bring industry expertise to each client solution and apply best practices through in-depth client consultation
  • You maintain focus and work effectively with multiple demands
  • You take initiative to seek out answers, solutions, and positive outcomes*
  • You're process-oriented with a high attention to details
  • You're proficient using Microsoft Office suite and have experience with Financial Force, Anaplan, Confluence, or similar tools
  • You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll
  • You have PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back andgenerating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

#LI-MV3

#LI-Hybid


ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media