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Workforce Management Associate Jobs in Illinois (NOW HIRING)

Simos

Candidate Experience Coordinator

Chicago, IL · On-site

$20.50 - $27.50/hr

... ATS), CRM platforms, and workforce management tools. * Review, verify, and update candidate ... Associate Requirements * HS Diploma or GED * Background Check * Must be at least 18 years old

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Associates Degree in Business or related field preferred. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in ...

TekWissen LLC

Manufacturing Technician

Rockford, IL · On-site

$15 - $19/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries ... The associate will develop skills including formulation, filling and packaging of finished good ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

These parameters are subject to change with call volume trends and workforce management adjustments ... Member Support Associates are assigned different shifts ranging from 7am-3pm CST to the latest ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

These parameters are subject to change with call volume trends and workforce management adjustments ... Associates are assigned different shifts ranging from 7am-3pm CST to the latest shift of 11am-7pm ...

ASPCA

Member Support Associate (on-site)

Champaign, IL · On-site

$17 - $22/hr

These parameters are subject to change with call volume trends and workforce management adjustments ... Member Support Associates are assigned different shifts ranging from 7am-3pm CST to the latest ...

Burlington Stores

Store Manager

Moline, IL · On-site

Handle personnel and associate relations issues. * Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district ...

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Associates Degree in Business or related field preferred. We offer attractive, competitive ... Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national ...

TAPESTRY 360 HEALTH

Human Resources Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

... workforce management within a mission-driven healthcare organization. This is an excellent ... Currently pursuing an Associate's, Bachelor's, or Master's degree in Human Resources, Business ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for workforce management associate in Illinois is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.57 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Illinois? The most popular types of Workforce Management jobs in Illinois are:
What are popular job titles related to Workforce Management Associate jobs in Illinois? For Workforce Management Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Workforce Management Associate jobs in Illinois look for? The top searched job categories for Workforce Management Associate jobs in Illinois are:
What cities in Illinois are hiring for Workforce Management Associate jobs? Cities in Illinois with the most Workforce Management Associate job openings:
Workforce Management Associate jobs near you
Infographic showing various Workforce Management Associate job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,324 per year, or $18.4 per hour.

Candidate Experience Coordinator

Simos

Chicago, IL • On-site

$20.50 - $27.50/hr

Full-time, Part-time, Other

Medical, Dental, PTO

Re-posted yesterday

Job description

Description
Connecting people with opportunity is our passion. The Candidate Experience Coordinator plays a critical role in attracting, engaging, and supporting candidates throughout the recruitment process. This position serves as the bridge between candidates, recruiters, and hiring managers, ensuring a positive candidate experience while helping drive hiring goals. The ideal candidate is relationship-focused, highly organized, and passionate about connecting talent with career opportunities.
Perks & Benefits
  • Casual Dress Code
  • Modern, high tech Environment
  • Other on the spot perks
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • Paid Time Off
  • Advancement Opportunities

Employment Type & Shifts
  • Part Time
  • Full Time
  • Long Term

  • 1st Shift
  • 2nd Shift

Job Responsibilities
  • Proactively engage with prospective candidates through phone, text, email, chat, and virtual recruiting platforms.
  • Conduct initial candidate screenings to assess qualifications, availability, and interest in open positions.
  • Educate candidates on job opportunities, company culture, benefits, and hiring processes.
  • Build and maintain talent pipelines for current and future hiring needs.
  • Conduct follow-up outreach to keep candidates engaged throughout the recruitment process.
  • Support sourcing efforts by identifying and attracting qualified candidates through various recruiting channels.
  • Schedule and conduct interviews.
  • Manage and oversee onboarding documentation to ensure accuracy, completeness, and compliance with company policies, client requirements, and applicable employment regulations.
  • Review, verify, and track pre-employment and onboarding requirements, including new hire paperwork, background checks, employment eligibility documentation, and other compliance-related records.

  • Assist with virtual hiring events, recruitment campaigns, and workforce initiatives.
  • Monitor open requisitions and support recruiting teams in meeting hiring goals and timelines.
  • Serve as a trusted point of contact for candidates, providing exceptional service and guidance throughout the hiring process.
  • Respond promptly to candidate inquiries and resolve concerns with professionalism and empathy.
  • Create a positive candidate experience that strengthens the organization's employer brand.
  • Utilize conflict resolution and de-escalation skills to address candidate concerns and barriers to employment.
  • Maintain accurate candidate records within applicant tracking systems (ATS), CRM platforms, and workforce management tools.
  • Review, verify, and update candidate information and application materials.
  • Document candidate interactions and ensure compliance with recruiting policies and procedures.
  • Generate reports and track recruitment activities, candidate engagement, and hiring outcomes.
  • Support with all hiring and onboarding functions.

Associate Requirements
  • HS Diploma or GED
  • Background Check
  • Must be at least 18 years old

Apply