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Workforce Management Analyst Jobs in Seattle, WA

Manage supplier truck down and expedite performance, order processes and customer service ... Analyze data from multiple sources to identify part trends and opportunities to improve supplier ...

Supplier Management Analyst

Renton, WA · On-site

$70K - $96K/yr

Manage supplier truck down and expedite performance, order processes and customer service ... Analyze data from multiple sources to identify part trends and opportunities to improve supplier ...

Manage supplier truck down and expedite performance, order processes and customer service ... Analyze data from multiple sources to identify part trends and opportunities to improve supplier ...

Showing results 21-40

Workforce Management Analyst information

See Seattle, WA salary details

$43.8K

$111K

$196.3K

How much do workforce management analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for workforce management analyst in Seattle, WA is $111,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $150,800.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across various industries such as customer service, healthcare, and retail.

What are the most commonly searched types of Workforce Management Analyst jobs in Seattle, WA?

The most popular types of Workforce Management Analyst jobs in Seattle, WA are:

What are popular job titles related to Workforce Management Analyst jobs in Seattle, WA?

For Workforce Management Analyst jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst jobs in Seattle, WA look for?

The top searched job categories for Workforce Management Analyst jobs in Seattle, WA are:

Infographic showing various Workforce Management Analyst job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $111,042 per year, or $53.4 per hour.

Management Analyst - Solid Waste

City of Kirkland

Kirkland, WA • On-site

$105K - $124K/yr

Full-time

Re-posted 8 days ago


Job description

Job Summary **The City of Kirkland's Public Works Department is looking to hire one full-time for either the Senior Management Analyst or Management Analyst position. Please reference both job postings and apply to the position that best matches your experience and qualifications.** About Public Works The Public Works Department ensures the City's infrastructure remains safe, functional, and sustainable. It oversees vital services including stormwater management, transportation, water and wastewater systems, maintenance of streets and grounds, and capital improvement projects

As the City's largest department, we are committed to the City's vision and the Department's mission. We play a vital role in making Kirkland livable, sustainable, and connected. We are City employees who take pride in being trusted stewards of the public's resources, infrastructure, environment, and quality of life.

We have a One Team approach, strive for excellence and attract, value, and keep diverse, talented employees. Why Kirkland. Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit.

We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you. If you ask our employees why they love where they work, they will tell you about the great people, work environment, supportive leadership and City Council, and innovation.

We also invest in you. Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees. Awesome benefits: The City offers benefits that are unmatched by most other employers.

Please click on the benefits tab above to view more details. Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. Learn more.

Training and Career Development: The City of Kirkland believes in developing its employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests. Job Summary The role of the Management Analyst assists in researching, analyzing, developing, and maintaining various tasks, policies, and programs throughout the organization.

Distinguishing Characteristics: The work of the Management Analyst is different than other Analyst roles at it is primarily responsible for evaluating and assisting in the overall programs and activities to meet Council, City, and departmental goals across the organization. Monitors productivity of current programs and assists with budget development and implementation. Provides insight and direction for development and proper tracking.

The Management Analyst provides intermediate professional level analytical work, while the Senior Management Analyst performs specialized, professional, complex, and multi-dimensional analytics work which provides executive level management with critical information affecting multiple departments and divisions. Essential Responsibilities Analyze operational and management policies and programming. Develop position papers, letters, memoranda and presentations to appropriate audiences, including the public.

Facilitate and conduct Operations and Maintenance Division personnel training in the use and operation of computer programs and spreadsheets relating to productivity, timekeeping, budget, project, or other management systems. Develop systems to evaluate productivity and track programs. Represent the Department or City with regional and professional organizations; attend meetings and conferences, serve on committees and workgroups.

Apply knowledge of Public Works business operations and maintenance management systems to identify and coordinate process improvements. Assist in coordinating the Water Division's Water Quality efforts with other agencies and in-house staff. Perform other duties as assigned by the Operations and Maintenance Managers.

Assist with development and coordination of Departmental programs (i.e. graffiti education, Adopt-A-Road, conservation, etc.) with other agencies, departments and in-house staff. Knowledge, Skills and Abilities Ability to manage multiple priorities simultaneously

Requires a high degree of public and interpersonal skills in order to facilitate discussions and resolve conflicts in individual and group meeting settings; skill in developing and presenting material for the purpose of clearly informing various audiences about the City's and Departments' policies and programs in technical areas of responsibility. Ability to gather data from many sources, synthesize information and make recommendations based upon solid research and analysis. Ability to coordinate activities with all levels of the City organization and with outside agencies and jurisdictions.

Ability to establish and maintain effective working relationships with other members of a technical service-oriented team. Ability to initiate new ideas and approaches to organizational, financial, and policy concerns. Ability to work effectively under pressure, set and meet schedules and timelines; Ability to deal with potentially sensitive political situations.

Ability to communicate clearly and concisely, orally and in writing; must possess excellent business math skills. Experience in the use of word processing, spreadsheet, and database computer applications. Ability to prepare and maintain records; maintains confidentiality of materials and situations encountered.

Knowledge of governmental processes in community relations and municipal governance. Ability to work independently and as a member of a team. Requires organizational ability and attention to detail.

Ability to use personal computer hardware and software. Qualifications Minimum Qualifications Education: Bachelor's degree in Business Administration, Public Administration, Accounting, Finance, Planning, Engineering, or a related field; Experience: 1-3 years' experience involving implementation of programs and procedures or an equivalent combination of education and experience to successfully perform the functions of the job. Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Licenses and Other Requirements: Must have a valid Washington State Driver's license and ability to remain insurable under the City's insurance to operate motor vehicles. Other Physical Demands and Working Environment: Work is primarily performed in a standard office setting; the role involves extended periods of sitting, as well as occasional standing, walking short distances, and lifting or carrying materials weighing up to 20 pounds. Occasional attendance at evening or weekend meetings or events is required.

May need to conduct site visits or perform occasional field work to resolve customer service issues. During the 6-month probationary period, this position will work on-site Monday through Friday. After successfully completing probation, the role may be eligible for a hybrid schedule of up to three days per week.

Position requires a resume and cover letter for consideration of application. Please note how you meet minimum qualifications within the cover letter. Applicants who are selected for next steps in the hiring process will be invited by phone or e-mail.

Candidates are encouraged to apply at the earliest possible date as screening, interviewing, and hiring decisions will be made through the recruitment period, until such time as the vacancy is filled. First review of applicants will be Monday, August 10th. The City of Kirkland is a welcoming community where every person can thrive and grow.

We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law.

We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call 425-587-3210 or Telecommunications Device for the Deaf at 711. Final candidates for this position will be required to successfully complete a background check, consistent with applicable law.