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Workforce Management Analyst Jobs in Seattle, WA

Workforce Management Analyst The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and ...

Workforce Management Analyst The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and ...

Workforce Management Analyst The Workforce Management Analyst will serve as the subject matter expert for timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with a ...

Workforce Management Analyst The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and ...

Workforce Management Analyst The Workforce Management Analyst will serve as the subject matter expert for timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with a ...

Workforce Management Analyst The Workforce Management Analyst will serve as the subject matter expert for timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with a ...

Workforce Management Analyst The Workforce Management Analyst will serve as the subject matter expert for timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with a ...

Payroll Analyst

Seattle, WA · On-site

$50 - $60/hr

Workforce Management Analyst The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and ...

In this role you will leverage your analytical mindset and workforce management experience to create actionable and data driven action plans to local and global stakeholders to support the business.

In this role you will leverage your analytical mindset and workforce management experience to create actionable and data driven action plans to local and global stakeholders to support the business.

In this role you will leverage your analytical mindset and workforce management experience to create actionable and data driven action plans to local and global stakeholders to support the business.

... workforce. The Management Analyst will conduct analytical work on a wide range of subjects of ... importance such as project/program effectiveness, policy development, project management ...

Management Analyst

Keyport, WA · On-site

$65K - $70K/yr

... workforce. The Management Analyst will conduct analytical work on a wide range of subjects of ... importance such as project/program effectiveness, policy development, project management ...

... workforce. The Management Analyst will conduct analytical work on a wide range of subjects of ... importance such as project/program effectiveness, policy development, project management ...

WFM Pro UKG Lead

Issaquah, WA · On-site

$57 - $62/hr

Configure and enhance UKG Pro WFM modules, including Timekeeping, Scheduling, Accruals and Leave Management, Attendance, Labor Tracking, and Workforce Analytics and Reporting. * Design and maintain ...

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Workforce Management Analyst information

See Seattle, WA salary details

$43.8K

$111K

$196.3K

How much do workforce management analyst jobs pay per year?

As of Jun 29, 2026, the average yearly pay for workforce management analyst in Seattle, WA is $111,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $150,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

What is the salary of WFM real time analyst?

The salary of a Workforce Management (WFM) Real-Time Analyst typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries, especially in larger organizations or high-cost areas.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and labor costs using tools like forecasting and scheduling software. While WFM professionals collaborate with HR, they primarily concentrate on operational efficiency rather than employee relations or recruitment.
What are the most commonly searched types of Workforce Management Analyst jobs in Seattle, WA? The most popular types of Workforce Management Analyst jobs in Seattle, WA are:
What are popular job titles related to Workforce Management Analyst jobs in Seattle, WA? For Workforce Management Analyst jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Seattle, WA look for? The top searched job categories for Workforce Management Analyst jobs in Seattle, WA are:
Workforce Management Analyst

Workforce Management Analyst

Aston Carter

Seattle, WA • On-site

$50 - $60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Key responsibilities

  • Serve as the subject matter expert for UKG Workforce Management timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations.

  • Ensure compliance of timekeeping and workforce scheduling systems with applicable laws, regulations, and corporate governance requirements.

  • Provide reporting and analytics on time and attendance data to support labor forecasting and scheduling strategies.


Job description

Job Title: Workforce Management Analyst
Job Description
The Workforce Management Analyst supports timekeeping, attendance tracking, and scheduling processes across U.S. and Canadian operations, with a strong focus on UKG and related payroll systems. This role serves as a subject matter expert for workforce management tools, ensures compliance with labor regulations, and provides reporting and analytics to support labor forecasting and scheduling strategies. The position is hybrid and based in the Pioneer Square area of Seattle, WA, offering the opportunity to contribute to an innovative and collaborative HR team in a highly regarded workplace.
Responsibilities
  • Serve as the subject matter expert for UKG Workforce Management timekeeping, attendance tracking, and scheduling across U.S. and Canadian operations, with eventual responsibility for labor forecasting and analytics.
  • Work closely with business operations, IT, HR, and technology vendors to support existing workforce management, time and attendance, and scheduling systems, and to optimize solutions through process improvements, system enhancements, and new technology implementations.
  • Ensure that timekeeping and workforce scheduling systems comply with applicable federal, state, provincial, and local laws and regulations, as well as corporate governance requirements in both the U.S. and Canada.
  • Monitor and validate the accurate capture of worked hours, attendance exceptions such as late arrivals, no-shows, early departures, and breaks, as well as PTO and leave usage and schedule adherence prior to payroll processing.
  • Identify system or process deficiencies related to workforce management, timekeeping, scheduling, and labor balance monitoring, and recommend and implement improvements to workflows, controls, documentation, and automation.
  • Act as a liaison between payroll, HR, operations, and IT by capturing business requirements for time and attendance and scheduling processes, and translating them into clear technical specifications for system improvements and enhancements.
  • Support internal and external audits of timekeeping, attendance, and scheduling processes by preparing audit documentation, tracking findings, and implementing remediation actions.
  • Provide reporting and analytics on time and attendance data, including absence trends, exception volumes, schedule adherence, and labor cost variances, and support the development of forecasted labor models, staffing recommendations, and scheduling strategies.
  • Collaborate with payroll accounting and payroll operations teams to understand how timekeeping and scheduling data flow into payroll, and support the resolution of variances and issues resulting from time and schedule inputs.
  • Lead or contribute to projects and initiatives such as system rollouts, process improvements, and training efforts related to workforce management and timekeeping solutions.
  • Communicate technical and process information clearly to stakeholders at all levels, fostering strong relationships across operations, HR, IT, and vendor partners.
Essential Skills
  • Bachelor's degree in business, human resources, finance, analytics, or a related discipline.
  • Minimum of 5-7 years of related experience in time and attendance, scheduling, workforce management, or equivalent functions.
  • Experience working within UKG and payroll systems, with strong understanding of payroll inputs and impacts.
  • Experience in a large, complex, multi-jurisdiction enterprise environment spanning the U.S. and Canada.
  • Experience implementing or supporting HCM, workforce management, time and attendance, or scheduling systems such as UKG Pro, Kronos Workforce Dimensions, Kronos Central, ADP eTime, or similar platforms.
  • Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and lookup functions, and strong working knowledge of other Microsoft Office applications.
  • Strong analytical, problem-solving, and critical thinking skills, with the ability to use data analysis tools and generate meaningful reports.
  • Ability to communicate technical information effectively with stakeholders and management at all levels.
  • Demonstrated experience leading projects or initiatives such as system rollouts, process improvements, or training programs.
  • Excellent verbal and written communication skills, with a proven ability to build effective relationships across operations, HR, IT, and vendor partners.
Additional Skills & Qualifications
  • UKG Certified Professional or equivalent UKG Workforce Management certifications.
  • Experience with Kronos Workforce Dimensions and Kronos Central.
  • Experience with ADP eTime or similar time and attendance solutions.
  • Professional payroll certifications such as CPP or FPC.
  • Experience with workforce planning and schedule planning in complex environments.
  • Exposure to or experience supporting HCM platforms and broader HR technology ecosystems.
  • Background in analytics or finance that supports labor forecasting and cost analysis.
  • Ability to act as a trusted partner and advisor to senior stakeholders on workforce management topics.
Work Environment
This role operates in a hybrid work environment based in downtown Seattle, in the Pioneer Square area. The headquarters offers a modern, engaging workspace with a notable rooftop view of the city and nearby stadiums, creating an inspiring setting for collaboration. On-site work may involve commuting to downtown, where parking can be expensive, so candidates should plan accordingly. The position is part of a fun, innovative, and collaborative HR team that values safety, integrity, citizenship, sustainability, inclusion, and excellence. The organization emphasizes strong environmental, social, and governance principles, sustainably managing resources and delivering high-quality products while supporting employees in achieving meaningful career goals.
Job Type & Location
This is a Contract to Hire position based out of Seattle, WA.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Seattle,WA.
Application Deadline
This position is anticipated to close on Jun 29, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US