Workforce Management Analyst Jobs in Appleton, WI

The Business Analyst serves as the primary liaison between UW-Oshkosh functional offices and the UW System PeopleSoft development team, ensuring that institutional business needs are clearly understood, documented, and effectively addressed. This position plays a critical role in maintaining the operational integrity of the PeopleSoft Campus Solutions student information system by combining knowledge of university business processes with the technical communication skills necessary to bridge functional and development teams.

The Business Analyst partners with staff in key functional areas including the Registrar, Financial Aid, Student Accounts, and Admissions to support day-to-day PeopleSoft operations, coordinate system updates, and manage the lifecycle of development requests. The position requires a strong understanding of higher education administrative processes, experience with enterprise systems, and the ability to translate complex business requirements into clear, actionable documentation for technical teams.

This role is responsible for preparing functional staff for PeopleSoft updates and PUM releases, troubleshooting issues related to system workflows and third-party integrations, authoring design documents for new development requests, and coordinating unit and system testing efforts. The Business Analyst also serves as a first point of contact for functional users experiencing system issues, providing triage and escalation support before engaging the development team.

• Develops and assesses opportunities for new unit staff training opportunities

• Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components

• Provides advanced procedural and technical guidance to unit staff regarding technology usage and management

• Performs complex data analyses and reporting

• Designs, develops, and implements complex data reporting and business intelligence systems

• Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems

• Makes recommendations in the selection of technology solutions to align with business strategies

• Provides direction for the mapping of business processes using advanced process-mapping methodologies

• Serves as a subject matter expert to institutional and unit leadership on critical technology issues

Information Technology

Starting at $95,000commensurate with experience

• Three or more years of experience in a business analyst or functional analyst role supporting enterprise administrative systems in a complex organizational environment
• Demonstrated experience gathering and documenting business requirements and translating them into functional specifications or design documents for technical teams
• Experience supporting or coordinating system testing, including unit and system testing activities
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences
• Experience troubleshooting issues within enterprise application workflows or system integrations

• Experience working in a higher education environment with student information or administrative ERP systems (PeopleSoft Campus Solutions, Banner, Workday Student, Ellucian, or similar)
• Familiarity with PeopleSoft Campus Solutions in any functional area (Registrar, Financial Aid, Student Accounts, Admissions, or similar)
• Experience working with remote or shared-services development teams
• Familiarity with system integration concepts and third-party application connectivity

Bachelor's Degree or 3+ years of experience in a related field.

• Resume (required)
• Cover Letter (required)

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.
Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.
To Ensure Consideration: Applications received by the end of the day on 9/10/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166
Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hroffice@uwosh.eduor 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.