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Workforce Management Analyst Remote Jobs in Springfield, MA

The Hartford

Executive IT Support Sr Analyst

Hartford, CT · On-site +1

$96K - $144K/yr

Provide timely onsite and remote technical support, resolving issues across devices, collaboration ... Ability to manage priorities in high-pressure environments Preferred Skills: * Experience in ...

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Workforce Management Analyst Remote information

See Springfield, MA salary details

$38.4K

$97.2K

$171.9K

How much do workforce management analyst remote jobs pay per year?

As of Jun 29, 2026, the average yearly pay for workforce management analyst remote in Springfield, MA is $97,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Springfield, MA? For Workforce Management Analyst Remote jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Springfield, MA look for? The top searched job categories for Workforce Management Analyst Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Workforce Management Analyst Remote jobs? Cities near Springfield, MA with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Springfield, MA as of June 2026, with employment types broken down into 2% As Needed, 46% Full Time, 50% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $97,234 per year, or $46.7 per hour.
Business Analyst at Hartford, CT / Blue Bell, PA/ Remote US (EST)

Business Analyst at Hartford, CT / Blue Bell, PA/ Remote US (EST)

Lorven Technologies

Hartford, CT • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Hi
Role: Business Analyst
Location: Hybrid at the following locations: Hartford, CT / Blue Bell, PA/ Remote US (EST)
Contract Job
Job description:
Must Have's:
o CQL HL7 knowledge, to write CQL for custom measures. Basic SQL knowledge
o Sound Healthcare knowledge and BA work experience
o Experience creating Source to Target Mapping docs, UML diagrams etc.
Job Description:
Apart from the regular BA responsibilities,
• CQL HL7 knowledge, to write CQL for custom measures. Basic SQL knowledge
• Sound Healthcare knowledge and BA work experience
• Experience creating Source to Target Mapping docs, UML diagrams etc.
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media

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