2

Workforce Management Analyst Remote Jobs in Boston, MA

Event Management Analyst

Foxboro, MA · Remote

$40K - $50K/yr

Event Management Analyst REPORTING TO: Service Delivery Manager About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery ...

Event Management Analyst

Foxboro, MA · On-site +1

$40K - $50K/yr

Event Management Analyst REPORTING TO: Service Delivery Manager About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery ...

next page

Showing results 1-20

Workforce Management Analyst Remote information

See Boston, MA salary details

$41.8K

$106K

$187.4K

How much do workforce management analyst remote jobs pay per year?

As of Jul 26, 2026, the average yearly pay for workforce management analyst remote in Boston, MA is $106,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $143,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are the most commonly searched types of Workforce Management Analyst jobs in Boston, MA? The most popular types of Workforce Management Analyst jobs in Boston, MA are:
What cities near Boston, MA are hiring for Workforce Management Analyst Remote jobs? Cities near Boston, MA with the most Workforce Management Analyst Remote job openings:
Infographic showing various Workforce Management Analyst Remote job openings in Boston, MA as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $106,006 per year, or $51 per hour.
Management Analyst (Metrics and Workforce Management Analyst)

Management Analyst (Metrics and Workforce Management Analyst)

Defense Contract Audit Agency

Lowell, MA • On-site, Remote

$97K - $133K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago


Job description

Summary
Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.
Learn more about this agency
Duties
Help
  • Serves as a Management Analyst supporting human capital metrics, staffing workload, and position management tracking through key workforce reports.
  • Reviews data from multiple sources to identify trends, anomalies, recurring delays, workload imbalances, and potential barriers to timely workforce acquisition support.
  • Delivers analysis to help management evaluate workforce acquisition performance, prioritize follow-ups, and enhance responsiveness.
  • Assists management in defining data elements, business rules, reporting requirements, and process steps to produce improved dashboards and workload planning tools.
  • Prepares briefings, executive summaries, meeting materials, issue papers, and workload updates for senior leaders.

Requirements
Help
Conditions of employment
Must be a U.S Citizen as verified through E-Verify Program
Background Investigation:
All selectees will be subject to a personnel security investigation which must be favorably adjudicated for occupancy of a sensitive position and/or access to classified information. If you are selected for a critical/special sensitive position, you will be subject to a Single Scope Background Investigation (SSBI). For a critical sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret level. For a special sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret/Sensitive Compartmented Information (TS/SCI) level AND you will be subject to a random counterintelligence scope polygraph.
Drug Testing: If you are given access to classified information, you will be subject to random drug testing. If you are selected for a special sensitive position, you will be placed in a drug testing designated position. You must pass a drug test before your assignment to such a position and you will be subject to random drug testing subsequent to your assignment.
Qualifications
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
Specialized Experience:GS-12: You must have one year of specialized experience at the GS-11 or equivalent level. Specialized experience must be documented in your resume.Specialized experience is defined as: Specialized experience is defined as: experience diagnosing problems and implementing plans to improve or change the organization; OR experience developing business process design, systems, or technology; OR identifying HR process risks or evaluating service delivery performance, and providing optimization recommendations; OR analyzing complex human capital metrics to build reporting tools, (i.e. Power BI dashboards)
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of Education for Specialized Experience: There is no substitution of education for experience at this grade level.
Additional information
DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, and transit subsidies.
Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov).
Initial Probationary Period: Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Additional Vacancies: This announcement may be used to fill additional positions within 120 days of the certificate issuance date.
Performance Appraisal: If you are a current Federal employee, you must be rated fully successful or higher on your current performance rating to be eligible for promotion. You may be asked to provide a copy of your performance appraisal during the evaluation and selection process.
Telework: This position may be eligible for situational telework. Telework approval will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. You must submit a Separation-Reduction in Force (RIF) SF-50; a RIF Notice showing separation within the past year (or declining a management directed reassignment outside the commuting area, or a Termination of Disability Notice from OPM) and most recent performance appraisal. For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap.
Veterans Employment Opportunities Act (VEOA): Veterans who are preference eligibles or who have been separated from the Armed Forces under honorable conditions after substantially completing an initial 3-year term (not less than 2 years and 11 months) may apply regardless of their current geographical location. Veterans must submit their DD-214, Certificate of Release or Discharge from Active Duty, to be considered under this authority.
All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
This position is not covered by a bargaining unit.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Are you looking for an employee-friendly work environment, challenging assignments, specialized training and generous benefits? At DCAA you'll find all this in a progressive organization dedicated to continuous improvement. DCAA is ranked in the top third of the "Best Places to Work in the Federal Government." Join the elite cadre of professionals who have made DCAA their employer of choice. You will be providing a unique service to your country and making a difference in the lives of Americans everywhere!
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.