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Director Workforce Management Jobs in Boston, MA

Vrtx

Director, Workforce Planning

Boston, MA · On-site

$184K - $277K/yr

The Workforce Planning Director will lead Vertex's enterprise workforce planning cycle, partnering ... management, and monthly and quarterly forecasts. * Partner with Finance to develop planning ...

KPMG

Director, UKG

Boston, MA

Tableau, SQL, Excel, Access, Power BI) and Data Warehouse management along with Workforce ... Criminal history may have a direct, adverse, and negative relationship with some of the material ...

Chewy

Associate Director, Category Management

Boston, MA · On-site +1

$149K - $245K/yr

Chewy is seeking a Associate Director Category Management for our Virtual Healthcare Services team ... Using a deep understanding of P&L drivers and trade-offs, partner with Workforce Management and ...

Vrtx

Enterprise AI Enablement Director

Boston, MA · On-site

Reporting to the Executive Director, Workforce Strategy & Innovation,youwill lead the change management and enablementstrategyto helpemployees, managers,and leadersconsistently useAI with confidence ...

crosscountry

Program Director

Boston, MA

Program Director will develop and cultivate system-wide relationships with key facility ... Workforce Solutions provides Managed Service onsite support therefore working hours may need to be ...

Rfcu

Director/Contact Center

Rockland, MA · On-site

$115 - $130/hr

Director/Contact Center Full Time Management Rockland, MA, US Salary Range: $115,000.00 To $130,000 ... Strong knowledge of contact center operations, workforce management, quality assurance, performance ...

crosscountry

Program Director

Boston, MA · On-site

Program Director will develop and cultivate system-wide relationships with key facility ... Workforce Solutions provides Managed Service onsite support therefore working hours may need to be ...

crosscountry

Program Director

Boston, MA · On-site

Program Director will develop and cultivate system-wide relationships with key facility ... Workforce Solutions provides Managed Service onsite support therefore working hours may need to be ...

Arise Financial

Director/Contact Center

Rockland, MA · On-site

$115K - $130K/yr

Direct daily operations across phone, digital, and other service channels, ensuring efficient ... Strong knowledge of contact center operations, workforce management, quality assurance, performance ...

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Director Workforce Management information

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$36.4K

$127.6K

$212.4K

How much do director workforce management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director workforce management in Boston, MA is $127,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $170,600.00 per year, depending on experience, location, and employer.

What does a director workforce management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the director workforce management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What are the most commonly searched types of Workforce Management jobs in Boston, MA?

The most popular types of Workforce Management jobs in Boston, MA are:

What are popular job titles related to Director Workforce Management jobs in Boston, MA?

For Director Workforce Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Director Workforce Management jobs in Boston, MA look for?

The top searched job categories for Director Workforce Management jobs in Boston, MA are:

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Cities near Boston, MA with the most Director Workforce Management job openings:

Director Workforce Management jobs near you
Infographic showing various Director Workforce Management job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $127,629 per year, or $61.4 per hour.

Director, Workforce Planning

Vrtx

Boston, MA • On-site

$184K - $277K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Job Description

General Summary:

The Workforce Planning Director will lead Vertex's enterprise workforce planning cycle, partnering with Strategic Finance, People Analytics, HRBPs, Talent Acquisition, Strategic Sourcing, and Digital & Technology on the long range plan (LRP), annual budget, headcount forecasts, and workforce reporting. The role will plan across internal, external, and digital labor, giving Vertex a consistent view of workforce demand, supply, capacity, cost, and mix. The Director will build the planning routines, models, and decision support needed to understand capacity, affordability, risk, and workforce mix across employees, contingent workers, vendor labor, and digital labor. The Director will also be expected to use AI as a core part of how they work, improving the speed, quality, and scalability of workforce planning, analysis, and decision support.

Key Duties and Responsibilities:

  • Lead Vertex's enterprise workforce planning cycle, including the long range plan (LRP), annual budget, position management, and monthly and quarterly forecasts.
  • Partner with Finance to develop planning assumptions, scenario models, affordability guardrails, and enterprise standards for executive decision-making.
  • Partner with HRBPs and Functional Finance to deeply understand business context, pressure-test planning assumptions, and ensure workforce plans and process reflect what is happening in the business.
  • Plan across all labor categories, including employees, contingent workers, vendor labor, and digital labor, with consistent definitions, cost treatment, and governance.
  • Partner with Strategic Sourcing to align extended workforce planning with vendor strategy, contingent labor management, external capacity, and total cost of labor.
  • Translate AI-enabled work redesign, productivity assumptions, and digital labor models into workforce plans, capacity models, and planning scenarios.
  • Drive automation, standardization and continuous improvement of workforce planning processes and reporting incorporating AI where applicable.
  • Partner with Talent Acquisition and HRBPs to connect workforce demand to hiring plans, recruiting capacity, pipeline priorities, internal mobility, build/buy/borrow decisions, and workforce risk management.
  • Partner with People Analytics to build dashboards, reporting, and insights that give leaders a consistent view of workforce trends and planning choices.

    • Knowledge and Skills:

  • Strong fluency in the financial mechanics of workforce planning, including total cost of labor, position management, and budget and long-range planning cycles.
  • Strong data and analytics skills, including statistical methods, scenario modeling, and the ability to connect workforce data to business dynamics, operating realities, and decisions.
  • Proven ability to partner across functions and business leadership to translate workforce insights into enterprise decisions.
  • Practical fluency using AI tools to improve analytical work, automate repeatable tasks, synthesize complex information, quality-check outputs, and strengthen decision support.
  • Ability to translate workforce plans into staffing, organization, capacity, and labor-mix decisions with senior business leaders.
  • Planning exposure across labor categories, including employees, contingent workforce programs, vendor capacity, and early models for digital labor.
  • Experience in pharmaceutical, biotech, or science-driven industry.

    • Education and Experience:

  • Bachelor's degree plus advanced degree in industrial-organizational (I/O) psychology or a related field (organizational behavior, labor economics, applied statistics) strongly preferred.
  • Typically requires 10 years of experience in workforce planning, people analytics, strategic finance, workforce strategy, or a related field, including responsibility for an enterprise planning process at scale or the equivalent combination of education and experience

    • Pay Range:

    $184,800 - $277,200

    Disclosure Statement:

    The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

    At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

    Flex Designation:

    Hybrid-Eligible Or On-Site Eligible

    Flex Eligibility Status:

    In this Hybrid-Eligible role, you can choose to be designated as:
    1. Hybrid: work remotely up to two days per week; or select
    2. On-Site: work five days per week on-site with ad hoc flexibility.

    Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

    #LI-Hybrid

    Company Information

    Vertex is a global biotechnology company that invests in scientific innovation.

    Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

    Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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