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Workforce Management Analyst Remote Jobs in Jackson, MS

Butler Snow LLP

Conflicts Analyst

Ridgeland, MS · On-site +1

Open to remote work. In this role, you will conduct conflict searches using internal systems and ... Escalate unresolved or significant issues and follow up with attorneys and/or management as needed.

ClinDCast LLC

Epic Wisdom Analyst

Clinton, MS · Remote

Epic Wisdom Analyst We are seeking a skilled Epic Wisdom Analyst to support our Dental and Oral ... Excellent communication, problem-solving, and stakeholder management skills. This is a remote ...

DataAnnotation

Treasury Analyst - AI Trainer

Jackson, MS · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

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Workforce Management Analyst Remote information

See Jackson, MS salary details

$33.5K

$85K

$150.3K

How much do workforce management analyst remote jobs pay per year?

As of Aug 27, 2026, the average yearly pay for workforce management analyst remote in Jackson, MS is $85,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Jackson, MS?

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What job categories do people searching Workforce Management Analyst Remote jobs in Jackson, MS look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Workforce Management Analyst Remote jobs?

Cities near Jackson, MS with the most Workforce Management Analyst Remote job openings:

Workforce Management Analyst Remote jobs near you

Business Systems Analyst - Remote / Telecommute

CYNET SYSTEMS

Jackson, MS • Remote

$60 - $65/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Job Overview:

Pay Range $60hr - $65hr

Requirement/Must Have:

  • Applicants must have at least 5+ years of experience with automated system for determining benefits for SNAP, TANF or E&T.

Responsibilities:

  • Candidate must have experience serving as primary point of contact for users experiencing help desk related issues.
  • Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation.
  • Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project.
  • Experience in interacting with DHS program areas and technical staff regarding business and information technology needs.
  • Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails, or chat portals.
  • Experience with escalating issues and identifying complex or recurring problems and escalate them to supervisor/manager for resolution.
  • Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions.
  • Critical-thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.

Nice to Have:

  • Proficiency with JIRA (documented change system).
  • Proficiency with Windows applications.
  • Certified Professional Business Analyst.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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