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Workforce Management Analyst Remote Jobs in Detroit, MI

... workforce management to services procurement, consulting, direct sourcing and our Universal ... Strong analytical and problem solving skills • Strong documentation and follow up skills • ...

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Assigns defect severity, and manages defects throughout the project; Works with colleagues and ...

QA Analyst

Detroit, MI · On-site +1

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Assigns defect severity, and manages defects throughout the project; Works with colleagues and ...

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Workforce Management Analyst Remote information

See Detroit, MI salary details

$38.1K

$96.6K

$170.8K

How much do workforce management analyst remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for workforce management analyst remote in Detroit, MI is $96,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $131,200.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Detroit, MI?

For Workforce Management Analyst Remote jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Workforce Management Analyst Remote jobs in Detroit, MI look for?

The top searched job categories for Workforce Management Analyst Remote jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Workforce Management Analyst Remote jobs?

Cities near Detroit, MI with the most Workforce Management Analyst Remote job openings:

Federal Medicaid Analyst, Project Manager (Remote Eligible)

Mathematica

Ann Arbor, MI • On-site, Remote

Full-time

Re-posted 15 days ago


Key responsibilities

  • Provide the direction and organization needed to keep Medicaid projects on time and on budget and facilitate communications among project teams, subcontractors, and clients.

  • Conduct project management activities such as planning, designing, implementing, and monitoring tools and processes to organize data and manage teams.

  • Perform analyses of projects to monitor and evaluate performance, including monitoring costs, resource utilization, and overseeing subcontractors.


Job description

About Mathematica:
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development.
Mathematica offers our employees competitive salaries and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength.
Read more about our benefits here: Benefits at a Glance.
Primary Duties and Responsibilities:
We currently have an opening for an AdvisoryServices Analyst- Project Manager with a strong interest in projectmanagement in our Medicaid/Marketplace project area. This advisory servicesrole blends project management and technical assistance. As such, we areseeking a prospective employee with a passion for project management and aninterest in improving public health insurance program operations and healthcare delivery. In particular, we are looking for individuals who can supportcurrent and emerging work across any number of areas related to monitoring andimproving Medicaid programs such as: eligibility and enrollment, section 1115demonstrations, long-term services and supports, measures of delivery andquality of services for beneficiaries, data analytics and reporting, financing,and monitoring and outcomes of innovative programs and policies. Advisory Services Analysts work on a variety of projects spanning policy andprogrammatic areas and are likely to work on 2-3 projects at a time. Candidatesdo not need to have experience in all of these areas but should have experiencein at least one of them.
Across all projects, Advisory Services Analysts- Project Managers are expected to:
  • Provide the direction and organization needed to help keep Medicaid projects on time and on budget and facilitate communications among the internal project team with subcontractors, and with clients.
  • Conduct project management activities, such as helping project directors plan and manage complex projects and designing, implementing, and monitoring tools and processes to help organize data and manage teams.
  • Perform analyses of projects to monitor and evaluate project performance and progress, including monitoring project costs and resource utilization, assessing earned value, and overseeing subcontractors.
  • Implement and maintain project collaboration and knowledge management tools, including Microsoft Project schedules, SharePoint websites, Jira workflows, Confluence spaces, and Excel spreadsheets.
  • Provide technical assistance to state and federal health agencies, grantees, or healthcare providers, for example by designing webinars, responding to questions from these or other relevant entities, or creating reporting tools.
  • Draft workplans, client memos, technical documentation, proposals and other contractual deliverables, such as case studies or data dictionaries.

Required Qualifications:
  • Master's degree in public policy, public administration, business, or related field; or commensurate experience in operations or management-oriented positions.
  • Strong management skills, including ability to monitor costs on multimillion-dollar contracts and work as part of a team to complete work within tight timelines without compromising on quality.
  • Strong organizational skills and high level of attention to detail; flexibility to manage multiple priorities, sometimes simultaneously, under deadlines.
  • Excellent oral and written communication skills, for example the ability to write clearly and concisely, influence colleagues, and communicate with clients diplomatically.
  • Strong analytic and problem-solving skills, and ability to apply critical and creative thinking to identify solutions and help respond to client requests in situations where guidance is unclear or absent.
  • Professional experience in a similar field or position.
  • Interest in improving Medicaid, Marketplace, and other government programs through effective project management and providing technical assistance to health care entities.
  • Some travel may be required.

Desired Skills and Experience:
  • Work experience with a state or federal agency, a foundation, or a health care organization. Experience with Medicaid or Marketplace policy, program operations, or data is highly desirable.
  • Experience with management and workflow tools, such as Microsoft Project and Jira.
  • Certifications demonstrating management proficiency and expertise, such as Project Management Professional (PMP) or Certified Scrum Master (CSM).
  • Experience engaging a range of audiences by applying a variety of approaches (such as human-centered design).
    Knowledge of software development lifecycles and agile management.
  • Experience bridging between experts in policy/programs and experts in data/systems.

Please submit a cover letter and your resume along with awork product that demonstrates analytic and problem-solving skills and reflectsindependent writing, such as a capstone project, planning or design memo orreport, or a management plan (nothing company confidential, please).
This position offers an anticipated base salary of $70,000 -$100,000 annually.
Currently, Mathematica's largest client is Centers forMedicare & Medicaid Services (CMS). Most staff working on CMS contractswill be required to complete a successful background investigation includingthe Questionnaire for Public Trust Position SF-85. Staff that are unable tosuccessfully undergo the background investigation will need to be able toobtain work outside CMS. Staff will work with their supervisor to getre-staffed, however if they are unable to do so it may result in employmenttermination due to lack of work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
At Mathematica, we understand the importance of building relationships with colleagues. If you're not located near one of our offices but would like opportunities to meet up with co-workers, we offer coworking spaces where available. Ask your Talent Acquisition partner for more information about this opportunity and whether it's an option in your area.
Any offer of employment will be contingent upon passing a background check. Various federal agencies with whom we contract require that staff successfully undergo security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Additionally, if you participate in or complete the application process and are denied, Mathematica may choose to terminate your employment.
We take pride in our employees and in their commitment to excellence. We encourage staff to collaborate in developing creative solutions to difficult problems and to share the responsibility and enjoyment of carrying out complex projects. This collegial spirit has helped us earn our reputation for innovative and high-quality work.