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Workforce Management Analyst Remote Jobs in Detroit, MI

IPS Technology Services

QA Analyst

Detroit, MI · Remote

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Assigns defect severity, and manages defects throughout the project; Works with colleagues and ...

IPS Technology Services

QA Analyst

Detroit, MI · On-site +1

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Assigns defect severity, and manages defects throughout the project; Works with colleagues and ...

Dykema

Litigation Project Analyst

Detroit, MI · On-site +1

The Litigation Project Analyst position is fully remote and open to our offices in Michigan ... Strong organizational skills with the ability to manage multiple tasks and deadlines. * Ability to ...

EnthuZiastic

Growth Hacker - Remote

Warren, MI · Remote

Collect and analyze data to gain insights into user behaviour, product usage, and marketing ... Budget Management: * Manage and allocate budgets effectively across various growth channels ...

EnthuZiastic

Growth Hacker - Remote

Detroit, MI · Remote

Collect and analyze data to gain insights into user behaviour, product usage, and marketing ... Budget Management: * Manage and allocate budgets effectively across various growth channels ...

DataAnnotation

Treasury Analyst - AI Trainer

Warren, MI · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

DataAnnotation

Treasury Analyst - AI Trainer

Detroit, MI · Remote

$50 - $100/hr

Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an ... Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Remote JobsWorkforce Management Analyst Remote Jobs in Detroit, MI

Workforce Management Analyst Remote information

See Detroit, MI salary details

$38.1K

$96.6K

$170.8K

How much do workforce management analyst remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for workforce management analyst remote in Detroit, MI is $96,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $131,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Detroit, MI? For Workforce Management Analyst Remote jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Detroit, MI look for? The top searched job categories for Workforce Management Analyst Remote jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Workforce Management Analyst Remote jobs? Cities near Detroit, MI with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you

QA Analyst

IPS Technology Services

Detroit, MI • Remote

Contractor

Re-posted 9 days ago

Job description

Company Description

IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.

Job Description

Title: QA Analyst
Location : REMOTE
Long Term contract

JOB DESCRIPTION

    Responsible for the planning, integration, test casing, scripting and execution of all testing to ensure proper coverage;
    Schedules and leads test deliverables review sessions as necessary;
    Work on multiple projects/systems as a project team member and are considered to be a subject matter expert for a single project/system.
    These projects are of moderate to high complexity within one or more development environments;
    Collaborate with the BSA and Development teams in the analysis and review of business objectives and requirements to ensure requirements are testable;
    Actively participate in the review of architectural and technical design specifications;
    Develop, document and maintain the test data, data validation, end to end testing flows.;
    Conducts testing using HNB manual and/or automated test processes and reports results;
    May run database queries in order to supply data validation within test scripts;
    Updates test cases based upon approved change requests;
    Works with BSAs and Development teams on defect analysis and triage;
    Assigns defect severity, and manages defects throughout the project;
    Works with colleagues and project managers to meet established target dates and completion of activities/deliverables under changing conditions;
    Creates test status reports per project guidelines;
    Creates test results and test summary deliverables to ensure production implementation readiness;
    Creates and facilitates review of the Test Strategy with the project team;
    Identifies any potential quality issues per defined processes and escalates potential quality issues immediately to management;
    Collects testing sign-off from all testing participants, including cross-impacted application teams;
    Ensures all aspects of testing, such as manual execution, regression, automation and performance testing, is completed;
    Collaborates with Project Test Lead on estimating the test efforts;
    Collaborates with the project team to support UAT efforts as needed;
    Maintains the regression test bed to meet changing requirements;
    Participates in off-hour production releases as needed;
    Supports the project's warranty period as needed;
    Works under moderate supervision with some latitude for independent judgement and problem solving;
    Provides mentorship to junior team members as needed;
    Understands and follows the project lifecycle methodology consistently.

Additional Information

All your information will be kept confidential according to EEO guidelines.

IPS Technology Services logo

About IPS Technology Services

Sourced by ZipRecruiter

In today's Tech driven world, Businesses and Organizations need to stay on the cutting edge to thrive and outshine the competition. We at IPS Technology Services fully understand the need today's business has for a full spectrum of IT services delivered in a Transparent, Cost effective way. Our dedicated team has many combined years of experience in several tech sectors, allowing us to offer a vast array of services, including IT staffing, CIO advisory, Digital marketing, Systems development and both Healthcare and engineering IT. In addition, we even offer IT outsourcing services to clients who need operation support for older systems that they still rely on. We will never force you to abandon the system that works for your needs–at IPS Technology Services, we fully understand that each company is different and there is no one-size fits all solution.

Company size

11 - 50 Employees

Headquarters location

Troy, MI, US

Year founded

2004

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