2

Workforce Management Analyst Remote Jobs in Albion, MI

Defense Business Systems (DBS) Life Cycle Management, Acquisition, Sustainment, Maintenance and Technical Support * Functional Analyst Support The Functional Analyst supports the DLA Disposition ...

Risk Analyst

Lansing, MI · On-site +1

$87K - $110K/yr

Deerfield, IL | Remote Department: Corporate Services Overview At Alera Group, our corporate teams ... Identify opportunities to improve risk management processes, controls, reporting, governance ...

Epic Denials Management Operator

Lansing, MI · Remote

$18.25 - $24.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

... Project Analysts, eDiscovery Engineers, and case teams to recommend best practices, implement ... The Litigation Project Manager position is fully remote and open to any of our office locations.

Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... Leads activities related to operational analysis, financial analysis and process improvement ...

next page

Showing results 1-20

Workforce Management Analyst Remote information

See Albion, MI salary details

$35K

$88.7K

$156.8K

How much do workforce management analyst remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for workforce management analyst remote in Albion, MI is $88,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $120,400.00 per year, depending on experience, location, and employer.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What cities near Albion, MI are hiring for Workforce Management Analyst Remote jobs?

Cities near Albion, MI with the most Workforce Management Analyst Remote job openings:

Infographic showing various Workforce Management Analyst Remote job openings in Albion, MI as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $88,695 per year, or $42.6 per hour.

Functional Analyst (Remote)

Zantech

Battle Creek, MI • Remote

Full-time

PTO

Posted 9 days ago


Job description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Functional Analyst to contribute to the success of our upcoming Technical Infrastructure and Platform Support project for an On-Site role based out of Arlington, VA.

The Functional Analyst will play a crucial role in providing:

  • Defense Business Systems (DBS) Life Cycle Management, Acquisition, Sustainment, Maintenance and Technical Support
  • Functional Analyst Support

The Functional Analyst supports the DLA Disposition Integration Web (DIW) Program by translating business and mission requirements into testable functional specifications across the DIW application suite (RTD Web, RTD Mobile Photo App, Compliance Suite, ETID, and related systems). This role bridges the Program Management Office and the technical development team, driving requirements analysis, test planning and execution, and Configuration Management support that keep DIW releases on schedule and mission-ready for DLA Disposition Services.

Impact: Directly enables on-time, defect-free releases supporting DoD property disposition, reutilization, and compliance operations. 

Responsibilities include, but will not be limited to:

  • Analyze user needs to determine functional and cross-functional requirements; perform functional allocation and identify resources required for each task
  • Participate in WBS/POA&M development and execution; meet or exceed assigned completion dates unless a deviation is approved by the DLA Government project manager
  • Perform initial component/module testing and implementation, upgrade and enhancement testing, and capacity, interface, and site expansion testing prior to go-live
  • Perform performance, regression, stress, and integration testing; document and report results as required by the PMO
  • Identify and resolve issues found during development testing in the test region
  • Develop Test Plans based on the test environment, mapped to government-approved Functional Specifications, covering positive and negative conditions, error handling, and performance stress testing
  • Assist the Government in updating and maintaining Functional Specifications (FS) using Agency documentation templates and standard naming conventions
  • Assist the Government PMO with Configuration Management: planning, documenting, implementing, executing, and monitoring CM processes, and support Configuration Control Boards (CCBs)
  • Gather functional, technical, and interface requirements and ensure requirement changes are reflected in final design documentation
  • Support cost estimating processes by verifying and analyzing customer requirement requests
  • Coordinate with system/database administrators to resolve production and sustainment operational issues; respond to production issues and assist in initiating recovery or restart of services
  • Recommend application performance improvements

Required Experience or Knowledge of the following technologies/functions:

  • 5+ years of relevant functional/business analysis experience.
  • Skills Required:
    • Requirements analysis and functional/cross-functional allocation of user needs
    • Work Breakdown Structure (WBS) / POA&M development, tracking, and on-time execution
    • Software testing: component/module, upgrade and enhancement, capacity, interface, performance, regression, stress, and integration testing
    • Test Plan development mapped to government-approved Functional Specifications, including positive/negative conditions and error handling
    • Functional Specifications (FS) documentation using Agency templates and standard naming conventions
    • Configuration Management support, including CM planning documentation and participation in Configuration Control Boards (CCBs)
    • Requirements gathering (functional, technical, interface) and design documentation traceability
    • Cost estimating support: verifying and analyzing customer requirement requests
    • Coordination with system and database administrators on production/sustainment issues and recovery support
    • Strong written and verbal communication with Government PMO stakeholders

Required Education/Certifications:

  • Education Required:
    • Bachelor's degree (BA/BS) with 5+ years of relevant experience
  • Education Preferred:
  • Bachelor's degree in Business Administration, Information Systems, or a related field
  • Certifications Required:
    • None specified
  • Certifications Preferred:
    • CBAP (Certified Business Analysis Professional), ITIL Foundation, or CompTIA Security+

Required Security Clearance:

  • US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements.

Outstanding PerformanceAlways!

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!