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Workforce Management Analyst Remote Jobs in Michigan

CSAA

... management, and risk outcomes. You will be responsible for performing complex analyses to inform ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Cisive

Data Engineer

Wyoming, MI · On-site +1

$103K - $124K/yr

... manage their workforce with confidence. Our Values · Integrity First: We uphold the highest ... Flexible/remote work options.

Magna

Junior Purchasing Analyst

Troy, MI · On-site +1

The Junior Purchasing Analyst will support the Strategic Category Lead in managing sourcing ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

micro1 AI

Accounting Associate - Remote

Dearborn, MI · Remote

$60K - $100K/yr

Key Responsibilities: • Manage and reconcile accounts payable and accounts receivable, ensuring ... and analysis. • Collaborate cross-functionally to support budget adherence and financial ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Michigan? For Workforce Management Analyst Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Michigan look for? The top searched job categories for Workforce Management Analyst Remote jobs in Michigan are:
What cities in Michigan are hiring for Workforce Management Analyst Remote jobs? Cities in Michigan with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 45% Full Time, 51% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Lead Software Asset Management Specialist

Lead Software Asset Management Specialist

Deloitte

Detroit, MI • On-site, Remote

Other

Posted 18 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

55th of 139 rated financial services

Job description

Overview

Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Lead Asset Management Administrator to join the Software Asset Management team.
In this role, you will support SAM initiatives that help Deloitte manage, optimize, and govern its enterprise software portfolio. You will work across software licensing, compliance, cost optimization, entitlement management, usage analysis, and reporting to ensure Deloitte maximizes value from its software investments while reducing risk and improving transparency.
This role combines hands-on software asset management execution with data-driven analysis, vendor insight, and process improvement, supporting a governed and insight-led SAM capability aligned with enterprise technology and vendor strategies.

Recruiting for this role ends on September 30, 2026

Key Responsibilities

Software Asset Lifecycle Management

  • Maintain software asset records including procurement data, contract terms, entitlements, and lifecycle status
  • Track renewals, upgrades, co-terms, invoices, and license allocations
  • Support software and license request fulfillment (e.g., Microsoft, Adobe, Tableau, Alteryx, AI tools)
  • Maintain accurate data within ServiceNow SAM Pro

License Compliance & Optimization

  • Perform license compliance activities and entitlement reconciliation
  • Develop Effective License Position (ELP) reports
  • Identify cost savings opportunities and optimize license usage
  • Support license reclamation and optimization workflows

SaaS, Cloud & AI License Management

  • Manage SaaS and subscription-based licensing models
  • Analyze utilization and renewal readiness
  • Support AI license tracking and cost analysis
  • Understand cloud licensing and BYOL considerations

Reporting, Analytics & Data Quality

  • Develop dashboards and reports for software spend and usage
  • Resolve data quality issues
  • Provide ad hoc reporting to stakeholders

Governance, Risk & Audit Readiness

  • Maintain audit-ready documentation
  • Support compliance reviews and audits
  • Interpret licensing terms and requirements

Automation & Continuous Improvement

  • Leverage ServiceNow SAM Pro for automation and workflow improvements
  • Support continuous improvement initiatives

Cross-Functional Collaboration

  • Partner with Procurement, Finance, VMO, Legal, Risk, and Technology teams
  • Support vendor negotiations and renewal planning

The successful candidate will possess:

  • Ability to work independently and collaborate as part of a team 
  • Effective written and verbal communication skills 
  • Meticulous attention to detail and quality of work product 
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams 
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment 
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines 
  • Ability to provide clear guidance to others 

Qualifications Required

  • 8+ years of experience in Information Technology and/or 6+ years with an advanced degree (IE, Masters, PhD, etc)
  • 3-5+ years of experience in Software Asset Management and tasks including but not limited to:
    • Strong knowledge of software licensing models and lifecycle management
      Experience with ServiceNow SAM Pro or similar tools
    • Experience creating Effective License Position reports
    • Experience with SaaS license optimization including utilization tracking and reclamation
    • Ability to interpret contracts and licensing terms
    • Strong analytical and data management skills
      Ability to interpret contracts and licensing terms
  • Bachelor's degree in Business Administration, MIS, Computer Science or a related field and/or equivalent relevant professional experience
  • Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

  • Experience with Microsoft licensing and enterprise agreements
  • Strong communication and stakeholder management skills Experience managing AI or consumption-based licensing models
  • Familiarity with cloud licensing and hybrid environments
  • Experience building dashboards or automation in ServiceNow
  • Experience identifying cost savings and optimization opportunities
  • Familiarity with audit readiness and ITAM data governance
  • Exposure to FinOps concepts
  • Relevant certifications (CSAM, ITAM, ServiceNow)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,000 to $134,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 


EA_ExpHire

#LH-1

EA_ITS_ExpHire 

Qualifications:

Overview

Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Lead Asset Management Administrator to join the Software Asset Management team.
In this role, you will support SAM initiatives that help Deloitte manage, optimize, and govern its enterprise software portfolio. You will work across software licensing, compliance, cost optimization, entitlement management, usage analysis, and reporting to ensure Deloitte maximizes value from its software investments while reducing risk and improving transparency.
This role combines hands-on software asset management execution with data-driven analysis, vendor insight, and process improvement, supporting a governed and insight-led SAM capability aligned with enterprise technology and vendor strategies.

Recruiting for this role ends on September 30, 2026

Key Responsibilities

Software Asset Lifecycle Management

  • Maintain software asset records including procurement data, contract terms, entitlements, and lifecycle status
  • Track renewals, upgrades, co-terms, invoices, and license allocations
  • Support software and license request fulfillment (e.g., Microsoft, Adobe, Tableau, Alteryx, AI tools)
  • Maintain accurate data within ServiceNow SAM Pro

License Compliance & Optimization

  • Perform license compliance activities and entitlement reconciliation
  • Develop Effective License Position (ELP) reports
  • Identify cost savings opportunities and optimize license usage
  • Support license reclamation and optimization workflows

SaaS, Cloud & AI License Management

  • Manage SaaS and subscription-based licensing models
  • Analyze utilization and renewal readiness
  • Support AI license tracking and cost analysis
  • Understand cloud licensing and BYOL considerations

Reporting, Analytics & Data Quality

  • Develop dashboards and reports for software spend and usage
  • Resolve data quality issues
  • Provide ad hoc reporting to stakeholders

Governance, Risk & Audit Readiness

  • Maintain audit-ready documentation
  • Support compliance reviews and audits
  • Interpret licensing terms and requirements

Automation & Continuous Improvement

  • Leverage ServiceNow SAM Pro for automation and workflow improvements
  • Support continuous improvement initiatives

Cross-Functional Collaboration

  • Partner with Procurement, Finance, VMO, Legal, Risk, and Technology teams
  • Support vendor negotiations and renewal planning

The successful candidate will possess:

  • Ability to work independently and collaborate as part of a team 
  • Effective written and verbal communication skills 
  • Meticulous attention to detail and quality of work product 
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams 
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment 
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines 
  • Ability to provide clear guidance to others 

Qualifications Required

  • 8+ years of experience in Information Technology and/or 6+ years with an advanced degree (IE, Masters, PhD, etc)
  • 3-5+ years of experience in Software Asset Management and tasks including but not limited to:
    • Strong knowledge of software licensing models and lifecycle management
      Experience with ServiceNow SAM Pro or similar tools
    • Experience creating Effective License Position reports
    • Experience with SaaS license optimization including utilization tracking and reclamation
    • Ability to interpret contracts and licensing terms
    • Strong analytical and data management skills
      Ability to interpret contracts and licensing terms
  • Bachelor's degree in Business Administration, MIS, Computer Science or a related field and/or equivalent relevant professional experience
  • Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

  • Experience with Microsoft licensing and enterprise agreements
  • Strong communication and stakeholder management skills Experience managing AI or consumption-based licensing models
  • Familiarity with cloud licensing and hybrid environments
  • Experience building dashboards or automation in ServiceNow
  • Experience identifying cost savings and optimization opportunities
  • Familiarity with audit readiness and ITAM data governance
  • Exposure to FinOps concepts
  • Relevant certifications (CSAM, ITAM, ServiceNow)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,000 to $134,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 


EA_ExpHire

#LH-1

EA_ITS_ExpHire 

Education:Bachelor's DegreeEmployment Type:

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