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Workforce Management Administrator Jobs (NOW HIRING)

Sability

UKG Pro Workforce Management Consultant

... administrators and end users • Transition of customers to customer support Skills/Requirements • Minimum 2 years' experience implementing Time & Attendance / Workforce Management software ...

Wisconsin

CRM Administrator

Kenosha, WI

$55K - $60K/yr

Position Title: CRM Administrator Job Category: Academic Staff Employment Type: Regular Job Profile ... Criminal Background Check - The Department of Workforce Development, Equal Rights Division ...

Universities of Wisconsin

CRM Administrator

Kenosha, WI · On-site

$55K - $60K/yr

Position Title: CRM Administrator Job Category: Academic Staff Employment Type: Regular Job Profile ... Criminal Background Check - The Department of Workforce Development, Equal Rights Division ...

CDK

Workforce Administrator

Hoffman Estates, IL · On-site +1

$54K - $60K/yr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage ... Stay Curious , Own It, Be Open , Create Possibilities Job Summary The Workforce Administrator ...

Metro One LPSG

Workforce Administrator

Union, NJ

The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

Metro One LPSG

Workforce Administrator

NJ · On-site

Description The Workforce Administrator will analyze and report on intraday, daily, and weekly ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

Metro One LPSG

Workforce Administrator

Atlanta, GA · On-site

Description The Workforce Administrator will analyze and report on intraday, daily, and weekly ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

Metro One LPSG

Workforce Administrator

Atlanta, GA

The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels ... REQUIREMENTS Client and Management Interface * Monitor all issues that impact service levels with ...

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How much do workforce management administrator jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for workforce management administrator in the United States is $28.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $33.17 per hour, depending on experience, location, and employer.

How does a Workforce Management Administrator typically collaborate with other departments to optimize staffing levels?

A Workforce Management Administrator works closely with department managers, HR, and operations teams to forecast staffing needs and ensure optimal coverage. They analyze historical data and business trends to create schedules that align with workload demands, and regularly communicate with other teams to adjust staffing plans for special projects or unexpected changes. This collaborative approach helps maintain productivity, reduce overtime costs, and improve employee satisfaction by ensuring fair and efficient scheduling.

What are the key skills and qualifications needed to thrive as a Workforce Management Administrator, and why are they important?

To thrive as a Workforce Management Administrator, you need strong analytical skills, attention to detail, and experience with scheduling or resource planning, often supported by a relevant degree or equivalent work experience. Familiarity with workforce management software (such as Kronos, NICE, or Verint), Excel, and reporting tools is typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate with teams and respond to changing operational needs. These skills are vital for optimizing staffing, ensuring compliance, and maintaining efficient business operations.

What does a Workforce Management Administrator do?

A Workforce Management Administrator is responsible for ensuring that staffing levels align with business needs by forecasting demand, scheduling staff, and monitoring attendance. They use specialized software to analyze workforce data, track performance metrics, and generate reports for management. Their role helps organizations optimize productivity, minimize labor costs, and maintain service quality by making sure the right number of employees are available at the right times.

What is the difference between Workforce Management Administrator vs Workforce Analyst?

AspectWorkforce Management AdministratorWorkforce Analyst
Required CredentialsTypically requires a degree in business, HR, or related field; certifications like Workforce Management Certification are commonOften requires a degree in data analysis, statistics, or related field; certifications in data tools may be preferred
Work EnvironmentWorks in office settings, using workforce management software to schedule and monitor staffWorks in office or remote, analyzing data to forecast staffing needs and improve processes
Employer & Industry UsageUsed across industries like retail, healthcare, and call centers for scheduling and staffingCommon in similar industries, focusing on data analysis to optimize workforce efficiency

The Workforce Management Administrator primarily handles scheduling, staffing, and workforce software, ensuring operational efficiency. In contrast, the Workforce Analyst focuses on analyzing data to forecast staffing needs and improve workforce strategies. Both roles are essential in workforce planning but differ in their core functions and focus areas.

More about Workforce Management Administrator jobs
What states have the most Workforce Management Administrator jobs? States with the most job openings for Workforce Management Administrator jobs include:
What job categories do people searching Workforce Management Administrator jobs look for? The top searched job categories for Workforce Management Administrator jobs are:
Workforce Management Administrator jobs near you
Infographic showing various Workforce Management Administrator job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 48% Full Time, and 50% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,398 per year, or $28.6 per hour.
UKG Pro Workforce Management Consultant

UKG Pro Workforce Management Consultant

Sability

Remote

Full-time

Posted 24 days ago

Job description

Sability is honored to have been a two-time award recipient of the UKG HCM Services Partner of the Year, the four-time award recipient of the UKG + Raven Intelligence Voice of the Customer Award and the 2025 UKG White Glove Services Partner of the Year. Whether it's working with customers, collaborating with our business partners, or helping a fellow team member, Sability just does it better than the rest. Join our team and experience the culture of an award-winning team!
Job Description
Sability is looking for experienced professionals to join our consulting and software implementation team with specialization in Workforce Management (WFM), Time & Labor Management (TLM), and Time & Attendance (T&A).
As a Sability Consultant, you will be responsible for assisting clients with the implementation of the UKG WFM software solution, including requirements gathering, process design, system configuration, testing, and go-live. This is a functional consulting position; however, knowledge of the technical aspects of software implementations such as Data Import/Export, System Integration or Report Writing is a plus. Qualified candidates will possess outstanding customer service skills as well as strong analytical skills.
Responsibilities:
• Lead requirements gathering meetings
• Provide product and subject matter expertise to client
• Create and maintain requirements documentation
• Configure system components to meet customer requirements
• Participate in testing cycles
• Deliver training to administrators and end users
• Transition of customers to customer support
Skills/Requirements
• Minimum 2 years' experience implementing Time & Attendance / Workforce Management software solutions such as UKG Workforce Central, UKG Ready, Novatime, ADP eTime, Workbrain / Infor WFM, UTA, UTM, ADP ezLabor, WorkforceNow, Workforce Software, Empower, Dayforce, Time Centre, Nettime Solutions, ePay Celayix, Cybershift, etc.
• Client-facing customer service skills
• Strong oral and written communication skills
• Experience working independently without daily supervision
• Ability to multi-task between different projects and clients
• Highly motivated and team oriented
• Time and Labor implementation experience
• Hands-on UKG Pro Workforce Management training provided, if accredited WFD is not already obtained
About Sability
Sability is the Human Capital Management (HCM) industry's premier UKG partner and a leading HCM strategy and advisory consulting firm. We specialize in full suite HCM and WFM Pro & Ready serving both global and regional organizations. For nearly three decades, we have helped companies navigate HCM modernization, from strategic consulting to system implementations to technical services to managed services.
Our mission is simple: we help our clients achieve their HCM goals and transform their organizations.
Our culture is unique: we have a t-shirt and jeans attitude, while providing white glove services.
Our results people-oriented: We measure our success by how much we help others.
Sability team members are known for their ability to leverage their knowledge to help our customers, stay calm in a stressful situation, and maintain confidence - while delivering services in highly visible situations. From sunny San Diego to bustling Toronto, and the beaches in Ft Lauderdale to the slopes of Vancouver, and everywhere in between, our award-winning team has a spot for you! Working remotely is nothing new to us, we've been doing it successfully for over 20 years.
Experienced HCM consultants choose Sability for our flexible work environment and sense of pride and ownership in the success of our clients. We offer virtual full-time employment opportunities across the US and Canada and are a five-time recipient of SHRM's "When Work Works" award for workplace flexibility. As a high-growth company, we have also been recognized as a member of the Inc. 5000 and one of Inc. Magazine's Best Workplaces. If you want to be a part of that, you're at the right place. Sability is always on the move, and we're always seeking the best talent and the most unique perspectives.

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