Workforce Development Manager Jobs in Ridgeland, MS

Surge Staffing is seeking a driven, energetic, and relationship-focused Talent Advisor who thrives in a fast-paced, sales-oriented environment. This is more than a recruiting role-it is a client relationship and business development opportunity designed for professionals who enjoy building connections, delivering exceptional service, and driving results.

If you have experience in sales, client management, customer service, or account relationship building, and are looking for a clear career path with advancement opportunities, this role offers the chance to grow with a dynamic, nationwide staffing organization.

Pay Range: $20-$25 per hour, based on experience
(Sales, client management, and customer service experience strongly considered; recruiting experience is not required.)

Position Type: Full-Time, Internal Opportunity
Career Path: Advancement opportunities into recruiting leadership, business development, branch management, and operational leadership roles.

As a Talent Advisor, you will serve as a key connection point between clients, candidates, and temporary associates while contributing directly to branch sales growth. This role combines customer relationship management, client retention, workforce support, and sales development.

Success in this position comes from building trust, solving workforce challenges, uncovering business opportunities, and delivering staffing solutions that help clients succeed.

This is an ideal role for someone who is:

• Sales-minded and motivated by results
• Passionate about building relationships
• Skilled at customer service and problem-solving
• Interested in long-term career advancement
• Comfortable working in a high-energy, performance-driven environment

• Build and maintain strong relationships with clients through proactive communication and exceptional service.
• Conduct service calls to ensure customer satisfaction, strengthen partnerships, and identify additional business opportunities.
• Promote Surge Staffing's services to current and prospective clients.
• Support branch growth through lead generation, sales outreach, marketing initiatives, and relationship development.
• Assist with direct sales efforts including calls, follow-ups, community outreach, and public relations activities.
• Contribute to branch profitability by maximizing billable hours and client retention.

• Source candidates through job boards, resume databases, referrals, and internal talent pools.
• Recruit, interview, and onboard candidates to meet client workforce needs.
• Match candidate skills and experience to client job requirements.
• Support temporary associates to ensure strong attendance, job satisfaction, and performance.
• Serve as a dependable liaison between associates and clients.

• Resolve concerns from associates, clients, and internal partners professionally and efficiently.
• Deliver solutions quickly in a deadline-driven environment.
• Maintain quality standards and support branch operational excellence.
• Complete administrative tasks necessary for recruiting, onboarding, and branch support.

• High school diploma required; college coursework or equivalent experience preferred.
• Previous experience in sales, customer service, account management, client relations, or business development strongly preferred.
• Recruiting, staffing, HR, or service industry experience is a plus but not required.
• Leadership or supervisory experience is beneficial.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong communication, organizational, and problem-solving skills.
• Professional phone presence and interpersonal confidence.
• Self-motivated with a results-driven mindset.
• Ability to work independently and collaboratively.
• Reliable transportation and ability to travel to client sites as needed.
• Comfortable thriving in a fast-paced, performance-focused environment.

• Competitive hourly pay based on experience
• Clear career advancement opportunities
• Performance-driven, rewarding work environment
• Opportunity to develop sales, leadership, and client management skills
• Be part of a growing nationwide staffing organization
• Make a direct impact on client success and workforce development

Surge Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. We are committed to providing equal access, opportunity, and reasonable accommodation for individuals with disabilities in all areas of employment.

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