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Workforce Development Manager Jobs in Albuquerque, NM

University of New Mexico

Data Entry Student

Albuquerque, NM · On-site

$16.50 - $22/hr

... and evaluation;training and workforce development; and through increasing access to ... Quantitative and qualitative data collection, data transcription, data cleaning, management and ...

Colorcon

Product Development Engineer

Belen, NM · On-site

We are a successful company thanks to our diverse workforce and global reach. We believe that our ... Manage supplier relationships during the warranty period in case of production issues. Process ...

Equus

Lead Career Navigator

Albuquerque, NM

Support the team as needed with data entry, case management, quick hires, or other operational area ... Equus Workforce Solutions is a leading provider of workforce development services in North America.

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All JobsWorkforce Development JobsWorkforce Development Manager JobsWorkforce Development Manager Jobs in Albuquerque, NM

Workforce Development Manager information

See Albuquerque, NM salary details

$10.7K

$78.2K

$152.6K

How much do workforce development manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce development manager in Albuquerque, NM is $78,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $101,800.00 per year, depending on experience, location, and employer.

What does a workforce development manager do?

A workforce development manager oversees programs that improve employee skills and align workforce capabilities with organizational goals. They analyze labor market trends, coordinate training initiatives, and collaborate with community partners to address skill gaps, often using data and industry certifications to measure success.

How does a workforce development manager typically collaborate with local businesses and training institutions to align workforce initiatives?

A Workforce Development Manager regularly engages with local employers, industry groups, and educational institutions to understand current labor market needs and develop targeted training programs. This collaboration often involves organizing roundtable discussions, conducting needs assessments, and forming partnerships to create internships or apprenticeships. By maintaining open communication channels and building strong relationships, the manager ensures that workforce initiatives are responsive to both employer demands and job seeker skill development, ultimately bridging the gap between training and employment opportunities.

What are the key skills and qualifications needed to thrive as a workforce development manager?

To thrive as a Workforce Development Manager, you need expertise in program management, workforce planning, and labor market analysis, typically supported by a degree in human resources, business, or a related field. Familiarity with workforce analytics platforms, learning management systems (LMS), and industry certifications like SHRM-CP or CPLP is often expected. Exceptional communication, stakeholder engagement, and strategic thinking are critical soft skills that set top performers apart. These skills are essential for designing effective workforce initiatives, aligning talent strategies with organizational goals, and fostering strong partnerships within the community.

What is the difference between Workforce Development Manager vs Career Counselor?

AspectWorkforce Development ManagerCareer Counselor
Required CredentialsBachelor's degree in human resources, social sciences, or related field; often certifications in workforce developmentBachelor's degree in counseling, psychology, or related field; certifications in career counseling
Work EnvironmentGovernment agencies, non-profits, educational institutions, corporate training programsEducational institutions, career centers, private practice, non-profits
Employer & Industry UsageUsed by organizations focusing on workforce training, employment services, and economic developmentCommonly employed by schools, colleges, and private career counseling services

While both roles focus on employment and career development, a Workforce Development Manager oversees programs that improve workforce skills at an organizational or community level, whereas a Career Counselor provides personalized guidance to individuals seeking career advice. The roles often overlap in credentials and work environments but differ in scope and target audience.

What are the most commonly searched types of Workforce Development jobs in Albuquerque, NM? The most popular types of Workforce Development jobs in Albuquerque, NM are:
What are popular job titles related to Workforce Development Manager jobs in Albuquerque, NM? For Workforce Development Manager jobs in Albuquerque, NM, the most frequently searched job titles are:
What job categories do people searching Workforce Development Manager jobs in Albuquerque, NM look for? The top searched job categories for Workforce Development Manager jobs in Albuquerque, NM are:
Workforce Development Manager jobs near you
Infographic showing various Workforce Development Manager job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,160 per year, or $37.6 per hour.

Resource Mgmt Analyst

Health Care Service Corporation

Albuquerque, NM • On-site, Remote

$41K - $92K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This Position Is Responsible For Reviewing And Managing Real-Time/Intraday Workforce Management Of Front Or Back Office Functions. Reviewing And Analyze Reporting To Improve Caller Experience, Work Queue Management And Front Line Production Staff Performance Management To Optimize Back Office And Call Center Operational Activity. Ability To Travel.
Job Description
*Review and manage real-time/intraday workforce management of front or back office functions.
*Monitor daily SLAs, productivity, adherence to schedules, adjust schedules as necessary, escalate issues and make recommendations.
*Monitor aging claim and non-claim inquiries, distribute aged inventory workloads, ensure inventory levels are at safe levels and coordinate staffing to meet inventory goals. Process open adjustments.
*Monitor inventory levels, aging, PDI and adjust work mix as necessary, escalate aged issues and make recommendations.
*Complete analysis of inventory management activities, including; coordinating assignments for staff, budget and staffing information, interpreting inventory, performing cost-benefit analysis.
*Review and analyze data to improve caller experience, work queue management and front line production staff performance.
*Utilize Workforce Management tool to identify opportunities to better manage inventory, staffing levels and overall workload.
*Utilize problem solving and analytical skills to design and recommend process improvements.
*Assist with preparation of key strategic and day-to-day reporting materials that will be presented to executive, managerial and front line partners.
*Collaborate with workforce planning team, business solutions, analytics, etc.
Required Job Qualifications:
*Bachelor degree or 4 years of business experience.
*2 years of experience in a claims or customer service.
*Interpersonal and organizational skills.
*Analytical and problem solving skills.
*Clear and concise written and verbal communication skills.
Preferred Job Qualifications:
*Bachelor degree.
*Blue Chip experience.
*Experience with Workforce Management software (scheduling, performance tracking, reporting).
*2 years of experience in Workforce Management planning in a contact center with at least 50 employees.
*Ability to travel.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$41,700.00 - $92,800.00
Exact compensation may vary based on skills, experience, and location.

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