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Workflow Manager Jobs in Utah (NOW HIRING)

The Office/Sales Support role is responsible for supporting daily operations across front office functions, sales coordination, and workflow management. This position ensures smooth communication ...

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Help Desk Manager

Salt Lake City, UT · On-site

$68K - $73K/yr

Define, enforce, and continuously improve Service Level Agreements (SLAs) and ticketing workflows. * Manage all procedures related to identification, prioritization, and resolution of help requests.

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Manage source code version control system artifacts. * Collaborate with Business Analysts to design technical requirements and perform application changes. * Conduct unit testing, provide input for ...

Privacy Program Manager

American Fork, UT

$90K - $115K/yr

Data Rights Management: Own and scale the end-to-end workflow for Data Subject Access Requests (DSARs), ensuring accurate, legally compliant, and timely fulfillment. * Data Mapping & Inventory:

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Workflow Manager information

How does a Workflow Manager typically collaborate with cross-functional teams to optimize business processes?

As a Workflow Manager, you will routinely work with teams from operations, IT, and business units to streamline and improve organizational processes. This often involves facilitating meetings, gathering feedback, and mapping out existing workflows to identify inefficiencies or bottlenecks. You’ll coordinate closely with stakeholders to implement automation tools or process changes, ensuring everyone is aligned and trained on new procedures. Strong communication and project management skills are essential to successfully drive these initiatives and foster a culture of continuous improvement.

What is the difference between Workflow Manager vs Operations Coordinator?

AspectWorkflow ManagerOperations Coordinator
Primary RoleOversees and optimizes work processes and workflowsCoordinates daily operational activities and supports team functions
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a high school diploma or associate degree; relevant experience in operations
Work EnvironmentOffice setting, often in industries like manufacturing, logistics, or ITOffice environment, supporting various departments in similar industries
Employer & Industry UsageUsed by companies aiming to streamline workflows and improve efficiencyUsed by organizations managing daily operational tasks and team coordination

While both roles support organizational efficiency, a Workflow Manager focuses on designing and improving work processes, whereas an Operations Coordinator handles daily operational tasks and team support. Understanding these differences helps in selecting the right career path or job role.

What skills are needed for workflow management?

Workflow managers need strong organizational and problem-solving skills to optimize processes and improve efficiency. They should be proficient in project management tools, have good communication abilities, and understand business operations. Knowledge of data analysis and process improvement methodologies like Lean or Six Sigma can also be beneficial.

What are the four types of workflows?

In a workflow management context, the four main types of workflows are sequential, parallel, state machine, and rule-based workflows. Sequential workflows follow a linear process, while parallel workflows allow tasks to run simultaneously. State machine workflows change states based on events, and rule-based workflows make decisions based on predefined rules, often used in automation and process optimization.

What does a Workflow Manager do?

A Workflow Manager is responsible for designing, implementing, and optimizing business processes within an organization. They oversee how tasks, information, and documents flow between teams and systems to ensure efficiency and productivity. Workflow Managers use specialized software to automate repetitive tasks, monitor process performance, and resolve bottlenecks. Their role often involves collaborating with various departments to streamline operations and support organizational goals.

What are the key skills and qualifications needed to thrive as a Workflow Manager, and why are they important?

To thrive as a Workflow Manager, you need strong organizational skills, process optimization expertise, and experience with project management, often supported by a degree in business or a related field. Familiarity with workflow automation tools (such as Asana, Trello, Jira, or Monday.com) and process mapping software is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you effectively coordinate teams and drive process improvements. These competencies are essential for ensuring efficient operations, reducing bottlenecks, and achieving organizational goals.

What does workflow management do?

Workflow management involves designing, executing, and monitoring processes to ensure tasks are completed efficiently and in the correct order. It helps streamline operations, improve productivity, and often uses tools like workflow software or project management systems. Workflow managers coordinate team activities and optimize resource use to meet organizational goals.

What jobs in the US pay 300,000 a year?

For a Workflow Manager, salaries of $300,000 or more are typically found in senior or executive-level roles such as Director or Vice President of Operations, especially in large organizations or industries like technology, finance, or consulting. These positions often require extensive experience, leadership skills, and advanced certifications, and may include bonuses or stock options that contribute to total compensation.
What are the most commonly searched types of Workflow jobs in Utah? The most popular types of Workflow jobs in Utah are:
What are popular job titles related to Workflow Manager jobs in Utah? For Workflow Manager jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Workflow Manager jobs? Cities in Utah with the most Workflow Manager job openings:
Infographic showing various Workflow Manager job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution.

Pharmacy Operations Manager (Remote)

MRIoA

Salt Lake City, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Description
Who We Are - Motivated by Purpose. Powered by Clinical Expertise.
Founded in 1983, we're a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.
Excellence starts with our people.
WE OFFER
  • A competitive compensation package.
  • Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays.
  • Growth and training opportunities.
  • A team atmosphere with fun events and prizes scheduled throughout the year.

POSITION OVERVIEW
Manager-level position responsible for end-to-end operational oversight of pharmacy operations supporting both clinical and non-clinical functions. Accountable for workflow performance, team coordination, and execution across integrated operational models. Leads cross-functional teams responsible for case progression, clinical review support, and completion activities, ensuring alignment with quality, turnaround time, and productivity expectations. Partners with clinical leadership, quality, and operations teams to drive efficiency, reduce rework, and support scalable, high-performing operational workflows.
Roles:
  • Provide operational leadership for pharmacy operations workflows, including both clinical and non-clinical functions supporting IRO services (initial reviews and appeals).
  • Own the execution and performance of integrated pharmacy operations, ensuring alignment across case progression, clinical review support, and completion processes.
  • Lead cross-functional teams to deliver against key operational metrics, including quality, turnaround time, productivity, and backlog management.
  • Drive alignment between clinical and non-clinical workflows to ensure efficient case flow, minimize rework, and optimize resource utilization.
  • Partner with clinical leadership, quality, and operations teams to ensure consistency in review practices, documentation standards, and workflow execution.
  • Contribute to the ongoing design, refinement, and standardization of operational workflows to support scalability and performance improvement.
  • Develop team capability through coaching, performance management, and workforce planning across both clinical and non-clinical staff.
  • Identify operational risks, gaps, and inefficiencies, and implement solutions to improve performance and service delivery.

Major Responsibilities or Assigned Duties:
  • Lead day-to-day operations of pharmacy workflows, ensuring efficient case progression across clinical and non-clinical functions.
  • Own performance outcomes for assigned operations, including quality, turnaround time, productivity, and backlog management.
  • Monitor and manage workflow distribution, capacity, and staffing to ensure alignment with volume demands and service level expectations.
  • Ensure effective coordination between clinical and non-clinical functions to support seamless case flow and minimize delays or rework.
  • Identify and resolve operational bottlenecks, inefficiencies, and breakdowns in workflow execution.
  • Establish and maintain performance standards, ensuring accountability at both individual and team levels.
  • Provide direct leadership to team members, including coaching, performance management, and development of both clinical and non-clinical staff.
  • Partner with quality and clinical leadership to ensure consistency in review practices, documentation, and adherence to internal and external standards.
  • Support implementation and stabilization of new workflows, processes, and operational changes to improve efficiency and scalability.
  • Analyze operational data and performance trends to identify opportunities for improvement and drive informed decision-making.
  • Ensure readiness and operational alignment for new clients, products, or workflow changes impacting pharmacy operations.
  • Maintain effective communication with cross-functional partners to ensure alignment on priorities, risks, and performance outcomes.
  • Perform other duties as required to support operational performance and business needs.

Requirements
Skills and Experience:
  • Minimum of 2-3 years of supervisory or leadership experience in healthcare operations, managed care, or a related environment.
  • Experience supporting clinical review, quality auditing, completion, or similar operational workflows preferred.
  • Clinical experience in utilization review, clinical quality auditing, or related healthcare review functions preferred
  • Strong understanding of healthcare operations, including clinical review workflows, case progression, and operational support functions within pharmacy operations.
  • Demonstrated leadership experience managing both clinical and/or non-clinical teams in a healthcare or managed care environment.
  • Ability to manage end-to-end workflows, including coordination between clinical and non-clinical functions to drive efficient case flow.
  • Strong operational and problem-solving skills, with the ability to identify bottlenecks, resolve workflow issues, and improve performance.
  • Experience managing performance metrics, including quality, turnaround time, productivity, and backlog.
  • Ability to work in a fast-paced environment, managing multiple priorities and shifting demands.
  • Strong communication skills, with the ability to collaborate effectively across clinical, quality, and operations teams.
  • Strong organizational skills and attention to detail.
  • Working knowledge of medical terminology and healthcare processes.
  • Knowledge of regulatory, compliance, and accreditation requirements applicable to healthcare operations.
  • Proficiency in standard business tools (Microsoft Office Suite).

Education:
  • Doctor of Pharmacy (PharmD) required

Work Environment:
Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).
Diversity Statement:
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Drug-Free Workplace:
This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.
California Consumer Privacy Act (CCPA) Information (California Residents Only):
  • Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver's license number, or state identification card number, and passport number.
  • Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.