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Job Summary:
King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. They are seeking an Agentic Workflow Specialist to design, prototype, and scale governed, multi-step AI-enabled workflows, focusing on creating structured processes that enhance efficiency in a confidential environment.
Responsibilities:
• Translate business processes into workflow maps and implementations that minimize ambiguity and maximize repeatability.
• Establish reusable workflow patterns for structured input collection, deterministic output formats, and safe failure/exception handling appropriate for firm use.
• Build and iterate rapid prototypes (proofs of value) and progress them through a controlled pipeline from draft → testing → approval → published → archived.
• Maintain working knowledge of the firm’s core AI and automation platforms (including Microsoft and key partners), with a focus on workflow orchestration capabilities, administrative controls, and enterprise readiness.
• Translate platform controls, publishing/review pathways, and audit features into internal standards, runbooks, and “definition of done” criteria for workflows.
• Partner with product specialists (e.g., Copilot, Harvey, ServiceNow) and collaborate with team members dedicated to legal service processes to determine where workflows should live, how they should be supported, and how to scale them safely across the firm.
• Define and operate a workflow lifecycle with required quality gates, including explicit approval criteria prior to publishing (tested prompts, consistent outputs, clear/non-confidential naming, scoped access, and tagging).
• Implement role-based access models and separation of duties aligned to governance best practices (admins vs builders vs run-only users; view/edit/full/run levels).
• Contribute to agent/workflow governance proposals that account for enterprise controls (e.g., DLP, sensitivity labels, and permission/conditional access considerations).
• Establish test plans and repeatable validation practices (e.g., test mode expectations prior to publication and verification of accuracy/consistency across representative runs).
• Create technical checklists and release standards (versioning, rollback/duplicate-before-major-change practices, documentation requirements).
• Operate a periodic review cadence to keep workflows current and safe (archive stale workflows, consolidate overlaps, and audit names/descriptions for confidentiality).
• Build and maintain a curated workflow inventory/library with consistent naming conventions and category tags to improve discoverability and reduce clutter.
• Produce durable technical documentation: architecture notes, input/output specs, governance notes, owner/support model, and change history for each mature workflow.
• Support internal knowledge assets for workflows (catalog of approved embedded reference documents/templates used in workflows).
• Help establish a controlled builder program across the business services departments (pilot approach, limited builder access, success metrics, and governance training) so the firm can scale workflow creation safely.
• Collaborate with cross-functional stakeholders on communications and rollout planning tied to agent/workflow governance strategy.
• A published agentic workflow operating model: lifecycle, approval gates, roles/permissions, documentation standards, and review cadence.
• A curated portfolio of high-value workflows in active use, each with clear ownership and an audit-ready trail of testing/approval and change control.
• A scalable governance path aligned with evolving platform publishing/admin review approaches and internal governance discussions.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Demonstrated experience designing multi-step workflow/automation solutions with strong operational discipline (standards, documentation, release practices).
• Strong stakeholder communication skills; able to translate technical workflow decisions into understandable tradeoffs and governance rationale.
• Proven ability to operate in a fast-evolving technology space and continuously adapt standards and designs accordingly.
Preferred:
• Familiarity with agent/agentic concepts and governance direction within Microsoft’s ecosystem, including enterprise governance and lifecycle considerations
• Experience building governed workflow libraries using formal permission models and publication approval processes
• Experience in legal or other high-compliance professional services environments where confidentiality and guardrails materially shape workflow design and operations
• Experience partnering with product/platform specialists to operationalize workflow capabilities across an organization
Company:
King & Spalding LLP is an American law firm with 129 years of service. It was founded in Atlanta. Founded in 1885, the company is headquartered in Atlanta, USA, with a team of 1001-5000 employees. The company is currently Late Stage.