Liberty Mutual has an immediate opening for a Claims Team Manager who will lead a team of Claims Specialists who manage a portfolio of Workers Compensation claims, for a dedicated account, to achieve ...
Liberty Mutual has an immediate opening for a Claims Team Manager who will lead a team of Claims Specialists who manage a portfolio of Workers Compensation claims, for a dedicated account, to achieve ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG ...
Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG ...
Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG ...
Applies established medical management strategies on high dollar complex claims. Has developed high level of knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Program Manager
Bend, OR · On-site
... working culture * An inclusive, ethical, and safety-focused workplace * Compensation programs that ... Manage project scope, timelines, budgets, and program performance * Partner with account management ...
Program Manager
$52K/yr
Program Manager now starting at $52,312/annually. Come work at one of the 100 best nonprofits in ... Worker Mobility: Can change positions frequently throughout work shift. Carry/Lift: Occasionally ...
Program Manager
$52K/yr
Program Manager now starting at $52,312/annually. Come work at one of the 100 best nonprofits in ... Worker Mobility: Can change positions frequently throughout work shift. Carry/Lift: Occasionally ...
Senior Workers Compensation Claims Adjuster - OR/WA
Portland, OR · On-site +1
$70K - $90K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Training programs * Gallagher Thrive program - elevating your health through challenges, workshops ...
Senior Workers Compensation Claims Adjuster - OR/WA
Portland, OR · On-site +1
$70K - $90K/yr
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital ... Training programs * Gallagher Thrive program - elevating your health through challenges, workshops ...
Associate Claims Adjuster - Workers Compensation - West Region
Lake Oswego, OR · On-site
$67K - $87K/yr
... program, one-on-one mentoring, and on-the-job training. Assists in providing service to ... Manages an inventory of property/casualty and disability claims (e.g. workers` compensation ...
Associate Claims Adjuster - Workers Compensation - West Region
Lake Oswego, OR · On-site
$67K - $87K/yr
... program, one-on-one mentoring, and on-the-job training. Assists in providing service to ... Manages an inventory of property/casualty and disability claims (e.g. workers` compensation ...
The medical case manager provides telephonic case management in a workers' compensation environment coordinating resources and cost effective options on a case-by case basis to facilitate quality ...
The medical case manager provides telephonic case management in a workers' compensation environment coordinating resources and cost effective options on a case-by case basis to facilitate quality ...
Program Manager
Beaverton, OR · On-site
Program Manager Role Description We are looking to hire a program manager who will build out the ... AirTable Expert; hasproficiency in working with features like automation, interfaces ...
Program Manager
Beaverton, OR · On-site
Program Manager Role Description We are looking to hire a program manager who will build out the ... AirTable Expert; hasproficiency in working with features like automation, interfaces ...
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Sales Compensation Manager
Portland, OR · On-site
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Sales Compensation Manager
Portland, OR · On-site
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Key Responsibilities Sales Compensation program o Support the definition and design of Sales ... The working location of this position is Portland, Oregon. * Though our teammates hail from all ...
Program Manager
$36 - $38/hr
Program Manager The Salvation Army Mission Statement: The Salvation Army, an international movement ... Working knowledge of integrated database applications and ability to use new software programs with ...
Quick apply
Program Manager
$36 - $38/hr
Program Manager The Salvation Army Mission Statement: The Salvation Army, an international movement ... Working knowledge of integrated database applications and ability to use new software programs with ...
Program Manager
Sherwood, OR · On-site
Identify, manage, and resolveinter-project/program dependencies, working with other PMs and NWNstakeholders * Conduct analyses to estimateand track project costs and budgets * Create and ...
Program Manager
Sherwood, OR · On-site
Identify, manage, and resolveinter-project/program dependencies, working with other PMs and NWNstakeholders * Conduct analyses to estimateand track project costs and budgets * Create and ...
The candidate will have had prior experience working with a wide variety of technologies, be well ... of compensation or salary. It has been benchmarked in relation to the scope of the role, market ...
The candidate will have had prior experience working with a wide variety of technologies, be well ... of compensation or salary. It has been benchmarked in relation to the scope of the role, market ...
Compensation Manager
$137K - $147K/yr
Support the implementation and administration of core compensation programs, including market ... Experience working with HR technology platforms such as Workday and UKG. * Ability to manage ...
Compensation Manager
$137K - $147K/yr
Support the implementation and administration of core compensation programs, including market ... Experience working with HR technology platforms such as Workday and UKG. * Ability to manage ...
Job Summary As a Program Manager supporting the VA Office of Suicide Prevention Sprints (TOPR 0025 ... working sessions to align on program priorities and resolve issues. * Develop, maintain, and report ...
Job Summary As a Program Manager supporting the VA Office of Suicide Prevention Sprints (TOPR 0025 ... working sessions to align on program priorities and resolve issues. * Develop, maintain, and report ...
Workers Compensation Program Manager information
What are the key skills and qualifications needed to thrive as a Workers Compensation Program Manager, and why are they important?
To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.
What are some common challenges faced by Workers Compensation Program Managers, and how can they be effectively addressed?
Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.
What is a Workers Compensation Program Manager?
A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.
What is the difference between Workers Compensation Program Manager vs Claims Adjuster?
| Aspect | Workers Compensation Program Manager | Claims Adjuster |
|---|---|---|
| Credentials | Relevant certifications (e.g., CPCU, ARM), industry experience | Adjuster licenses, insurance certifications |
| Work Environment | Office-based, management of programs and policies | Field or office-based, handling individual claims |
| Employer & Industry Usage | Insurance companies, large corporations, government agencies | Insurance carriers, third-party administrators |
The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.
What are popular job titles related to Workers Compensation Program Manager jobs in Oregon? For Workers Compensation Program Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Workers Compensation Program Manager jobs in Oregon look for? The top searched job categories for Workers Compensation Program Manager jobs in Oregon are:
What cities in Oregon are hiring for Workers Compensation Program Manager jobs? Cities in Oregon with the most Workers Compensation Program Manager job openings:
Liberty Mutual rating
8.9
Based on 140 frontline employees who took The Breakroom Quiz
46th of 261 rated insurance
Job description
Description
In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team's work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result.
Liberty Mutual has an immediate opening for a Claims Team Manager who will lead a team of Claims Specialists who manage a portfolio of Workers Compensation claims, for a dedicated account, to achieve the best possible outcomes and deliver an exceptional customer experience. In this role, the Claims Team Manager contributes to the organization's success by developing talented employees, creating a work environment where employees feel appreciated, and exploring opportunities to continuously improve and adapt to a changing environment.
The selected person must reside in one of the following states (CA, OR, WA, NV, AZ or ID) and will be required to go into an office twice a month if within 50 miles of a Commercial Claims office.
Responsibilities:
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team's work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result.
Liberty Mutual has an immediate opening for a Claims Team Manager who will lead a team of Claims Specialists who manage a portfolio of Workers Compensation claims, for a dedicated account, to achieve the best possible outcomes and deliver an exceptional customer experience. In this role, the Claims Team Manager contributes to the organization's success by developing talented employees, creating a work environment where employees feel appreciated, and exploring opportunities to continuously improve and adapt to a changing environment.
The selected person must reside in one of the following states (CA, OR, WA, NV, AZ or ID) and will be required to go into an office twice a month if within 50 miles of a Commercial Claims office.
Responsibilities:
- Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards.
- Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets.
- Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work.
- Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders.
- Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately.
- Often called upon to do presentations for existing and prospective customers.
- Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs.
- Coaches to improve technical expertise within the team
- Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds.
- Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement.
- Manages compliance within internal and external parameters, including: Oversees Liberty Mutual/Helmsman state licensing compliance and adherence to fair claims practices.
- Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices.
- Advanced knowledge of of Workers Compensation claims investigation preferred along with loss assessment, reserving, insurance legal and regulatory environment, litigation and fraud awareness.
- Ability to get work done through others, communicate effectively (including listening, writing clearly, giving constructive feedback, etc.), get support from above, plan/organize work, analyze/solve problems, and focus on the larger picture.
- Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience.
- Must be able to obtain necessary insurance licenses and/or certifications as needed.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
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About Liberty Mutual
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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US