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Telephonic Case Manager Jobs in Oregon (NOW HIRING)

Housecall Providers

Registered Nurse - Hospice

Portland, OR · On-site

$78K - $99K/yr

Case management * Admissions * Initial hospice assessments * Medication management * Routine or focused nursing visits * Telephonic triage * Night/weekend coverage * Coverage for increased census or ...

Housecall Providers

Registered Nurse - Hospice

Portland, OR · On-site

$78K - $99K/yr

Case management * Admissions * Initial hospice assessments * Medication management * Routine or focused nursing visits * Telephonic triage * Night/weekend coverage * Coverage for increased census or ...

Actalent

Health Plan Nurse Coordinator

Salem, OR · On-site

Depending on the assigned unit, this role performs utilization management activities including telephonic or onsite clinical review, case or disease management, care coordination and transitions of ...

Housecall Providers

Registered Nurse - Hospice

Portland, OR · On-site

$78K - $99K/yr

Case management * Admissions * Initial hospice assessments * Medication management * Routine or focused nursing visits * Telephonic triage * Night/weekend coverage * Coverage for increased census or ...

Acentra Health

Care Coordinator

Portland, OR · On-site

$20.50 - $27.50/hr

Participates in the interdisciplinary case reviews for collaborative assessment and coordination ... Strong field and telephonic interviewing skills * Strong computer skills, e.g. care management ...

Umpqua Health

Care Coordinator Licensed

Roseburg, OR · On-site +1

$80K - $92K/yr

Certified Case Manager (CCM) certification required within eighteen (18) months of hire. PREFERRED QUALIFICATIONS * Experience facilitating telephonic, video, and in-home assessments, as well as ...

Provider Healthcare

Hospice Nurse

Salem, OR

Conducts telephonic nursing follow-up and case management when necessary. * Attends educational offerings to keep abreast of palliative care and complies with licensing requirements. About Provider ...

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Telephonic Case Manager information

See Oregon salary details

$5

$25

$38

How much do telephonic case manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for telephonic case manager in Oregon is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $35.19 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

More about Telephonic Case Manager jobs

What are popular job titles related to Telephonic Case Manager jobs in Oregon?

For Telephonic Case Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Manager jobs in Oregon look for?

The top searched job categories for Telephonic Case Manager jobs in Oregon are:

What cities in Oregon are hiring for Telephonic Case Manager jobs?

Cities in Oregon with the most Telephonic Case Manager job openings:

Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $53,696 per year, or $25.8 per hour.

RN Care/Case Manager

Healthcare Support Staffing

Eugene, OR

Full-time

Retirement

Re-posted 2 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

About the Job:

  1. Strictly telephonic
  2. Working as a case/care manager for all ages from Peds to Geriatric, coordinating services and identifying barriers to care (Medicare & Medicaid members).
  3. Keeping patients on track with care plans and educate them about their conditions and treatments.
  4. Could be contacting providers (doctors) to clarify information/plans and then relaying that info back to the patient.
  5. Flagging any potential issues and teach patients how to know when they should get themselves to a hospital.


Position Purpose: Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for select members to promote quality, cost effective care

  • Develop, assess and adjust, as necessary, the care plan and promote desired outcome
  • Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options
  • Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients
  • Develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs
  • Provide patient and provider education
  • Facilitate member access to community based services
  • Monitor referrals made to community based organizations, medical care and other services to support the members' overall care management plan
  • Actively participate in integrated team care management rounds
  • Identify related risk management quality concerns and report these scenarios to the appropriate resources
  • Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems
Qualifications
  • RN license
  • Several years of of clinical nursing experience in an acute care or other setting.
  • Proficiency in Excel & other MS products, email, etc.
  • Will not be writing things down in a chart and then inputting them later; they'll be talking on the phone with a patient or provider and data entering into the computer simultaneously. Don't need to be "experts," but need to be able to navigate around a computer while multitasking
  • Soft skills: need to be okay with change and not need a lot of individual attention. Good conflict resolution and team work skills

Hours for this Position:

M-F 8-5


Advantages of this Opportunity:

  • Competitive salary
  • Fun and positive work environment
  • Matching on 401K
  • Ticket into Managed Care


Additional Information

Want More Information?

If you are interested in applying to this position, please contact Ashley Greene at 407-478-0332 ext 169 or email and click the Green I'm Interested Button to email your resume. 


Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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