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Workers Compensation Claims Assistant Jobs in Decatur, GA

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Experience working with Microsoft Office products. * Preferred: Prior office and/or Customer ...

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Experience working with Microsoft Office products. Preferred Prior office and/or Customer Service ...

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Workers Compensation Claims Assistant information

See Decatur, GA salary details

$12

$25

$43

How much do workers compensation claims assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for workers compensation claims assistant in Decatur, GA is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Workers Compensation Claims Assistant position, and why are they important?

Success as a Workers Compensation Claims Assistant requires strong organizational skills, attention to detail, and a basic understanding of workers compensation laws and insurance practices, usually supported by a high school diploma or equivalent. Familiarity with claims management software, document imaging systems, and Microsoft Office Suite is often needed, and some employers may value prior experience or certification in claims handling. Excellent communication, empathy, and problem-solving skills help you interact professionally with claimants, providers, and internal teams. These abilities ensure accurate processing of claims, efficient workflow, and positive experiences for all stakeholders involved.

What is a Workers Compensation Claims Assistant job?

A Workers Compensation Claims Assistant provides administrative support to claims adjusters and examiners in managing workers' compensation claims. They help gather and organize documentation, communicate with claimants, medical providers, and employers, and ensure compliance with company policies and legal regulations. Their role is crucial in maintaining accurate claim records and facilitating timely claim processing.

What are the typical daily responsibilities of a Workers Compensation Claims Assistant?

As a Workers Compensation Claims Assistant, your day typically involves processing incoming claims documentation, maintaining accurate case files, and communicating with claimants, healthcare providers, and insurance adjusters to gather or verify information. You'll often assist with data entry, scheduling medical appointments, and tracking the progress of claims to ensure deadlines are met. Collaboration with claims examiners and other team members is common to help resolve issues promptly and keep cases moving forward. This role supports the efficient functioning of the claims department and helps ensure that injured workers receive timely service.

What are popular job titles related to Workers Compensation Claims Assistant jobs in Decatur, GA? For Workers Compensation Claims Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Workers Compensation Claims Assistant jobs in Decatur, GA look for? The top searched job categories for Workers Compensation Claims Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Workers Compensation Claims Assistant jobs? Cities near Decatur, GA with the most Workers Compensation Claims Assistant job openings:
Infographic showing various Workers Compensation Claims Assistant job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $53,758 per year, or $25.8 per hour.
Sr. Worker's Compensation Coordinator

Sr. Worker's Compensation Coordinator

Goodwill of North Georgia

Decatur, GA • On-site

$69K/yr

Full-time

Re-posted 25 days ago


Goodwill Of North Georgia rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

17th of 707 rated non-profit organizations


Job description

Join our team!

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What You Will Be Doing

Coordinate filing, management and record retention of workers’ compensation claims for the Agency. Communicate with insurance carriers, department management and team members as appropriate and necessary. Assist with tasks necessary to ensure CARF, OSHA, ISO compliance. Assist with support and development of all departmental safety programs.

 

Essential Functions:

  • Review Accident Reporting dashboard daily and file claims as needed.
  • Point of contact for team members, leadership, insurance adjustors, doctor’s offices, and legal counsel.
  • Evaluates accidents reports, ensuring timely processing of medical bills and TTD.  Reviews medical reports, witness statements and other documentation.  Compiles facts regarding accident reports and filed cases.
  • Verifies facts of accidents with team members, witnesses, and supervisors.
  • Identifies suspicious claims and notifies the appropriate parties (adjustor/attorney/Safety Director) so appropriate actions may be taken.
  • Work with leadership regarding team member’s work status and restrictions.
  • Maintain current OSHA 300 log per OSHA standards; generate annual OSHA 300A for the Agency.
  • Verify and submit workers’ compensation related invoices for payment.
  • Establishes and maintains copies of medical paperwork, legal, insurance and other relevant documents in electronic files.
  • Maintains and updates electronic dairies on team member’s injury status.
  • Provide necessary documents to legal counsel as requested, including but not limited to the panel of authorized physicians, wage statements and personnel files.
  • Monitor all open claims, receive daily calls and emails and act upon or forward to the appropriate person. 
  • Documents telephone conversations, witness statements, medical reports, and accident investigation results.
  • Partner with Safety Director to identify light duty assignments.
  • Take appropriate action on requests, forward requests to Safety Director as necessary.
  • Gather information and identify solutions to assist in resolving workers’ compensation concerns.
  • Attend seminars, classes, and other educational opportunities to keep abreast of the current Workers’ Compensation procedures and rules.
  • Other duties as assigned.

 

Job Requirements and Qualifications:

  • Bachelor’s degree in business administration preferred or a minimum of six (6) years of equivalent workers’ compensation experience.
  • Knowledge of OSHA and CARF.
  • Must possess excellent oral and written communication skills as well as strong interpersonal skills.
  • Must be flexible, organized, and able to complete tasks without supervision.
  • Must be knowledgeable and proficient in Microsoft Excel, Word, and Power Point.
  •  Must have good driving record that meets Agency standards.

What Goodwill Of North Georgia employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


Goodwill of North Georgia logo

About Goodwill of North Georgia

Sourced by ZipRecruiter

Lead our team as a Retail Shift Supervisor/ Keyholder! Goodwill of North Georgia is one of the oldest nonprofits in the Atlanta metro area serving 45 counties with over 65 stores, 49 donation centers and 13 career centers. Every Goodwill donation and Shifby Jobble

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1925