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Workers Compensation Assistant Jobs in Springfield, MO

Evans & Dixon

Work Comp Associate

Springfield, MO · On-site

You will have the opportunity to work side by side with highly experienced attorneys, paralegals, and legal assistants as a team.Legal Research: You will dive into the world of workers' compensation ...

Evans & Dixon

Work Comp Associate

Springfield, MO · On-site

... legal assistants as a team. * Legal Research: You will dive into the world of workers' compensation as you perform legal research and remain current with new developments in the law. * Client ...

Evans & Dixon

Work Comp Associate

Springfield, MO · On-site

... legal assistants as a team. * Legal Research: You will dive into the world of workers' compensation as you perform legal research and remain current with new developments in the law. * Client ...

LeafHome

Leaf Home Stairlift - Installer

Springfield, MO

$75K - $100K/yr

Current or ability to obtain general liability insurance and workers compensation insurance or exemption depending on the state (we can assist). * Must be willing to travel. Required overnight stays ...

Amphenol

First Shift Safety Specialist

Springfield, MO · On-site

$65K - $82K/yr

The role will also assist with projects involving risk management, emergency preparedness ... Maintain compliance with OSHA General Industry, NFPA, emergency-response, workers' compensation ...

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Workers Compensation Assistant information

What does a workers compensation assistant do?

A Workers Compensation Assistant supports the administration of workers’ compensation claims within an organization. Their duties typically include processing claim forms, maintaining records, communicating with insurance providers, employees, and healthcare professionals, and ensuring compliance with relevant laws and company policies. They play a key role in helping injured employees navigate the claims process and return to work safely. Attention to detail, strong organizational skills, and knowledge of workers’ compensation regulations are important for this role.

What are the key skills and qualifications needed to thrive as a workers compensation assistant, and why are they important?

To excel as a Workers Compensation Assistant, you need a solid understanding of workers compensation laws, claims processing, and administrative procedures, often supported by experience in insurance or human resources. Familiarity with claims management software, MS Office Suite, and sometimes certifications like Associate in Claims (AIC) are typically valuable. Strong attention to detail, organizational skills, and effective communication are essential soft skills for managing sensitive information and coordinating with various stakeholders. These abilities ensure accurate processing of claims, compliance with regulations, and efficient support for injured employees and employers.

What are some typical challenges a workers compensation assistant faces, and how can they be managed effectively?

As a Workers Compensation Assistant, one common challenge is balancing a high volume of case files while ensuring accuracy and compliance with regulatory deadlines. The role often involves coordinating between injured employees, healthcare providers, insurers, and internal HR teams, which can be fast-paced and detail-oriented. Effective time management, strong organizational skills, and clear communication are crucial to managing these challenges. Familiarity with claims management software and ongoing training in workers' compensation laws can also help assistants stay current and efficient in their responsibilities.

What is the difference between Workers Compensation Assistant vs Claims Specialist?

AspectWorkers Compensation AssistantClaims Specialist
Required CredentialsHigh school diploma, certification in workers' compensation or insuranceHigh school diploma, often additional insurance or claims processing certifications
Work EnvironmentOffice setting, supporting claims processing and administrative tasksOffice or remote, handling complex claims and customer interactions
Employer & Industry UsageInsurance companies, employers, third-party administratorsInsurance firms, third-party administrators, legal firms
Search & Comparison IntentUnderstanding administrative roles in workers' compensationHandling complex claims and insurance processes

The main difference is that a Workers Compensation Assistant primarily provides administrative support within workers' compensation claims, while a Claims Specialist handles more complex claims processing and decision-making. Both roles require similar certifications and work in related environments, but Claims Specialists typically have more responsibility for managing claims from start to finish.

What are popular job titles related to Workers Compensation Assistant jobs in Springfield, MO?

For Workers Compensation Assistant jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Assistant jobs in Springfield, MO look for?

The top searched job categories for Workers Compensation Assistant jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Workers Compensation Assistant jobs?

Cities near Springfield, MO with the most Workers Compensation Assistant job openings:

Workers Compensation Assistant jobs near you
Infographic showing various Workers Compensation Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Underwriting Technical Manager - Workers' Compensation (Remote)

memployersmins

Springfield, MO • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Are you a strategic, technically skilled underwriting professional who loves building highperforming processes, mentoring others, and shaping the future of underwriting operations? MEM Insurance is seeking a collaborative and forwardthinking Underwriting Technical Manager to join our team.
 
In this role, you will blend deep underwriting subjectmatter expertise with operational leadership—designing and maintaining systems, ensuring compliance, optimizing workflows, and strengthening underwriting quality across the organization. You’ll lead critical initiatives, champion continuous improvement, and serve as a trusted partner to underwriting, IT, compliance, actuarial, and external stakeholders.
 
 
If you’re energized by improving processes, building technical excellence, and supporting a culture of innovation and inclusivity, we’d love to meet you.
 
 Essential Duties & ResponsibilitiesUnderwriting Quality, Governance & Training
  • Lead MEM’s Underwriting Quality Assurance program, analyzing results to identify trends, risks, and training needs.
  • Develop and maintain QA methodologies, standards, and reporting that align with underwriting guidelines and compliance expectations.
  • Provide oversight and direction on quality trends and corrective actions that strengthen consistency and performance.
  • Lead development and delivery of underwriting training; serve as a technical expert and resource on complex issues.
  • Maintain underwriting guidelines, manuals, procedures, and authority statements.
System Oversight & Process Optimization
  • Provide leadership to the Underwriting System Support Staff, ensuring efficient daytoday operations.
  • Partner with IT to evaluate, plan, and implement system enhancements and issue resolutions that improve efficiency and eliminate redundant work.
  • Lead or support crossfunctional projects that advance process and technology improvements.
  • Identify emerging system or operational issues and collaborate with business partners to develop effective solutions.
Technical Underwriting Leadership & Book Management
  • Serve as a highlevel technical underwriting authority, evaluating and approving complex or highvalue accounts within assigned authority.
  • Administer and oversee NCCI and proprietary rules, rates, and forms for Workers Compensation.
  • Draft proprietary endorsements and coverage language; maintain manuals, policy forms, and statistical coding.
  • Analyze exposures, inspection reports, financials, and risk characteristics to determine coverage and pricing.
  • Review premium, loss, and performance trends to support profitable growth and participate in rate review analyses.
Regulatory, Compliance & Partner Relations
  • Monitor, evaluate, and communicate impacts of legislative or regulatory changes on underwriting practices.
  • Partner with Legal and Compliance to ensure regulatory alignment and timely adoption of new requirements.
  • Serve as the primary underwriting contact for fronted policies, coordinating annual file reviews, meetings, and followup actions.
  • Track placement of facultative reinsurance and support related reviews and documentation.
  • Serve as backup for department business continuity and disaster recovery planning.
Strategic & Continuous Improvement Initiatives
  • Assist in developing and executing strategic objectives with longterm impact on underwriting performance.
  • Lead initiatives to streamline workflows, reduce administrative burdens, and improve underwriting agility.
  • Represent underwriting in enterprise initiatives, including rate reviews, state filing reviews, and crossfunctional process improvements.
Leadership, Mentorship & Culture Building
  • Provide coaching and mentorship to underwriters and leaders on complex accounts and technical matters.
  • Identify development opportunities to elevate technical acumen across the underwriting department.
  • Create communication strategies that effectively share updates, changes, and outcomes with stakeholders.
  • Foster an innovative, inclusive culture that embraces diversity, collaboration, and continuous improvement.
Additional Accountabilities
  • Lead MEM’s responses to NCCI inspection reports.
  • Provide analytical and administrative support for ad hoc reviews, research, and operational analysis.
  • Lead special projects that enhance underwriting performance and operational excellence.
 Qualifications
Education:
  • Bachelor’s degree in Business Administration, Insurance, Finance, or a closely related field, or an equivalent combination of education and experience.
Designations:
  • CPCU preferred.
Experience:
  • 7+ years of Commercial Lines underwriting experience, including workers’ compensation, with increasing responsibility.
  • 1–2 years of leadership experience (formal or informal) preferred.
 
Company Culture and Values
At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.
 
 Diversity Statement
MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.
 
 Total Rewards Overview
  • Health Plans: Medical, Dental, and Vision
    Includes fertility benefits, fully paid preventative care, and adult orthodontia.
  • Annual Performance Based Bonus
  • Employer-Paid Life and Disability Benefits:
    Life Insurance (3x base salary), AD&D, Short and Long-term Disability.
  • Wellness and Recognition Program: Employer-paid incentives for employees and spouses.
  • Flexible Spending Account and Dependent Care options
  • Health Savings Account: Generous employer contribution.
  • Time Away from Work:
    Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.
  • Employee Assistance Programs
  • 401k Retirement Plan: Employer match and profit sharing.
  • Adoption Assistance and Tuition Assistance
 
Notice Regarding Use of Artificial Intelligence
MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

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