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Workday Support Remote Jobs (NOW HIRING)

Victaulic

HRIS Associate

Serve as the primary point of contact for Workday support tickets, triaging and resolving Tier 1 ... fast-paced, remote environment. * Proficiency in Microsoft Office Suite, particularly Excel ...

Topbloc

Client Partner

Charleston, WV · Remote

$120K - $160K/yr

CHICAGO, IL OR REMOTE Everforth TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal ...

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How much do workday support remote jobs pay per year?

As of Jul 16, 2026, the average yearly pay for workday support remote in the United States is $104,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional, and why are they important?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What is a Workday Support Remote position?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are some common challenges faced by Workday Support professionals working remotely, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.
More about Workday Support Remote jobs
What cities are hiring for Workday Support Remote jobs? Cities with the most Workday Support Remote job openings:
What are the most commonly searched types of Workday Support jobs? The most popular types of Workday Support jobs are:
What states have the most Workday Support Remote jobs? States with the most job openings for Workday Support Remote jobs include:
What job categories do people searching Workday Support Remote jobs look for? The top searched job categories for Workday Support Remote jobs are:
Workday Support Remote jobs near you
Infographic showing various Workday Support Remote job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $104,074 per year, or $50 per hour.
HRIS Associate

HRIS Associate

Victaulic

Remote

Full-time

Re-posted 20 days ago

Victaulic rating

7.1

Company rating: 7.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

372nd of 528 rated manufacturers

Job description

Job Description
POSITION SUMMARY
The HRIS Associate serves as a key member of the HRIS team, providing Tier 1 and Tier 2 system support for Workday HCM and related HR technology platforms. This role is the first point of contact for employee and manager inquiries related to Workday transactions, data integrity, and system navigation, escalating complex configuration or compliance issues to senior analysts as appropriate. The ideal candidate brings foundational HRIS knowledge, strong attention to detail, and a service-oriented mindset to help maintain the integrity and usability of the company's HR systems across a global employee population of approximately 6,000. We are looking for someone who is naturally curious, asks why before accepting how things have always been done, and consistently looks for ways to improve both the processes they own and the experience of the people they support.
KEY RESPONSIBILITIES
Tier 1 & Tier 2 System Support
  • Serve as the primary point of contact for Workday support tickets, triaging and resolving Tier 1 inquiries related to navigation, self-service transactions, data updates, and access questions.
  • Escalate complex or configuration-level issues to senior HRIS Analysts with clear documentation of the issue, steps taken, and recommended resolution path.
  • Maintain and update a Workday support knowledge base, FAQs, and job aids to enable self-service and reduce ticket volume over time.
  • Support employees and managers with Workday business process completion, including onboarding, job changes, separations, and performance tasks.

Data Integrity & Transactions
  • Process routine HRIS transactions accurately and in accordance with established procedures, including position management, worker data changes, and organizational assignments.
  • Conduct regular audits of HR data to identify and resolve data quality issues, duplicate records, and missing fields.
  • Partner with Payroll and Benefits teams to ensure accurate and timely data entry that supports downstream processing.
  • Assist with mass data loads and system uploads under the guidance of senior analysts.

Reporting & Analytics
  • Run standard reports to fulfill recurring and ad hoc HR data requests from HR Business Partners, Payroll, and leadership.
  • Assist in the development and maintenance of basic custom reports under the guidance of the Reporting Analyst.
  • Ensure report outputs meet data privacy standards and are distributed only to authorized stakeholders.

Testing & System Maintenance
  • Participate in system release testing by executing assigned test scripts and documenting results.
  • Support regression testing for configuration changes, integrations, and module updates.
  • Assist with user acceptance testing (UAT) for new HR technology implementations or enhancements.

Continuous Improvement & User Experience
  • Proactively identify friction points in HRIS processes, support workflows, and employee-facing transactions, and bring forward ideas to improve clarity, efficiency, or the end-user experience.
  • Stay current on Workday feature releases and emerging HRIS best practices, regularly sharing relevant updates and opportunities with the team.
  • Document HRIS business processes and maintain up-to-date procedure guides, approaching documentation as a tool for continuous improvement rather than a compliance exercise.
  • Participate in HRIS team projects, contributing ideas and completing assigned tasks with a mindset of making things better - not just done.

QUALIFICATIONS
Required
  • Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
  • Strong attention to detail with a track record of accurate, high-quality data entry and transaction processing.
  • Demonstrated curiosity and initiative - a history of asking questions, challenging the status quo, and proposing improvements rather than waiting to be asked.
  • Ability to manage multiple priorities, meet deadlines, and communicate proactively in a fast-paced, remote environment.
  • Proficiency in Microsoft Office Suite, particularly Excel (VLOOKUP, pivot tables).

Preferred
  • 1-3 years of experience in an HRIS, HR Operations, or HR Shared Services environment.
  • Experience with Workday HCM; familiarity navigating Workday as an end user or in a support capacity is a plus but not required - we will invest in training the right candidate.
  • Experience with HRIS data loads, custom reporting, or basic system configuration tasks.
  • Exposure to a global, multi-entity HR environment with experience supporting international employee populations.
  • Familiarity with HR compliance concepts (OFCCP, GDPR, ACA) as they relate to HRIS data management.
  • Experience with HR ticketing or case management systems.

COMPETENCIES
  • Service Excellence - Responsive, solutions-focused, and committed to a positive employee experience.
  • Curiosity & Continuous Improvement - Consistently asks why, seeks to understand root causes, and proactively surfaces ideas to improve processes and user experience.
  • Accuracy & Attention to Detail - Maintains high data quality standards with minimal errors.
  • Learning Agility - Quickly adopts new system features and proactively builds Workday knowledge.
  • Collaboration - Works effectively across HR, Payroll, and IT to resolve issues and improve processes.
  • Accountability - Owns tickets and tasks through resolution and communicates status without being prompted.

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. (Background checks are required as part of our pre-employment process).
*This position is not eligible for visa sponsorship.

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