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Workday Support Remote Jobs in Tennessee (NOW HIRING)

... supporting revenue growth. This is a 100% remote role based in the United States or hybrid (3 days ... Workday, iCIMS, Oracle Recruiting, etc.) * Strong understanding of regulatory considerations for ...

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Workday Support Remote information

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What is a Workday Support Remote?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What are some common challenges faced by Workday Support Remote professionals, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.
What cities in Tennessee are hiring for Workday Support Remote jobs? Cities in Tennessee with the most Workday Support Remote job openings:
Infographic showing various Workday Support Remote job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Engineer

HireRight

Knoxville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


HireRight rating

8.4

Company rating: 8.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

68th of 488 rated business services


Job description

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. 

Overview

We are seeking a dynamic and experienced Sales Engineer to deliver tailored solutions for mid-market and major clients by translating screening requirements into scalable HireRight workflows. In close partnership with Sales, this role will support discovery efforts to understand client needs and deliver targeted demonstrations validating platform and technical capabilities. The Sales Engineer is responsible for scoping and documenting requirements to ensure a seamless transition from pre-sales to implementation, enabling efficient onboarding and long-term program success while supporting revenue growth.

This is a 100% remote role based in the United States or hybrid (3 days onsite) at one of our office locations in Tulsa, OK or Nashville, TN.

Responsibilities
  • Partner with mid-market/majors GTM Sales and Account Management teams to help lead pre-sales discovery, assess client needs for new and expansion opportunities, and deliver targeted demonstrations that validate platform capabilities, integration workflows, and technical requirements.
  • Customize and position solutions through tailored demonstrations aligned to client-specific requirements, articulating technical capabilities, and business impact to advance deal opportunities.
  • Document finalized scoped requirements and solutions and transition them to the Implementation Project Manager to initiate onboarding.
  • Lead knowledge transfer sessions with Project Managers and cross-functional teams to enable a seamless client handoff from pre-sales to implementation.
  • Serve as a subject matter expert on all commonly sold background screening products, services, solutions, platforms, and supported partnered integrations
  • Collaborate with cross-functional teams to clarify client requirements, identify gaps, and inform product enhancement roadmaps by translating technical constraints into actionable recommendations. 
  • Improve sales engineering scalability by contributing to best practices and process improvements across discovery, solution design and demos. 
Qualifications
  • Bachelor's Degree in related field (Business, Engineering, or similar) or equivalent practical experience. 
  • 5 years' experience in services sales/pre-sales, business development, product management, consulting, or related positions. 
  • Strong knowledge of pre-employment background screening products and services (e.g. criminal screening, drug testing and occupational screening including DOT and random screening).
  • Familiarity with I9/E-Verify concepts and common integrations with applicant tracking systems (e.g. Workday, iCIMS, Oracle Recruiting, etc.)
  • Strong understanding of regulatory considerations for screening programs; experience in healthcare, transportation, and/or financial services is highly desirable.
  • Proven success in selling and scoping business process solutions.
  • Hands-on experience documenting customer needs and requirements (e.g., scoping and design requirements, proposals, Statements of Work or Product Requirements documents). 
  • Strong analytical and problem-solving skills, with the ability to analyze client issues and identify comprehensive solutions. 
  • Excellent communication and presentation skills with both technical and non-technical audiences
  • Strong business acumen and the ability to translate technical capabilities into measurable business value 
  • Familiarity with project management tools and methodologies is highly desirable.
What do we offer

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

  • Medical
  • Dental
  • Vision
  • Paid Life/AD&D Insurance
  • Voluntary Life Insurance
  • Short- & Long-Term Disability
  • Flexible Spending Accounts
  • 401K
  • Generous Vacation and Sick Program
  • 10 Paid Holidays
  • Education Assistance Program
  • Business Casual Attire
  • Generous Referral Program
  • Employee Discounts and Rewards
  • And much more!

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated.

Employment Type: FULL_TIME

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