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Workday Help Desk Support Jobs (NOW HIRING)

Rome Health

Help Desk Support Specialist

Rome, NY

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA · On-site

$18.75 - $25.50/hr

Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

The Help Desk Support Technician will focus on providing IT support to customers, including troubleshooting and assisting with software and hardware issues. Responsibilities : • Providing all ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

Integrated Resources INC

Help Desk Support

Clinton, MS

$17.25 - $23.50/hr

Qualifications Bachelor's degree from a four-year college or university preferred. 2+ years customer support/help desk experience. Strong communication, interpersonal, and analytical skills Ability ...

Infojini Inc

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...

Crowdstaffing

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

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Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsWorkday Help Desk Support Jobs

Workday Help Desk Support information

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$14

$21

$33

How much do workday help desk support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for workday help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a Workday Help Desk Support?

Workday Help Desk Support professionals provide assistance to users experiencing issues or needing guidance with the Workday human resources and finance software. They help troubleshoot problems, answer questions, and ensure that employees can effectively use the Workday system for tasks like payroll, benefits, and time tracking. These specialists may also escalate complex technical problems to higher-level support or IT teams, and often provide training or documentation to help users navigate the platform.

How does a Workday Help Desk Support specialist typically collaborate with other departments to resolve employee queries?

Workday Help Desk Support specialists often work closely with HR, payroll, and IT departments to address employee questions or technical issues related to the Workday system. When a case requires information or action outside their access, support specialists escalate or coordinate with these teams to provide accurate and timely solutions. Regular communication and clear documentation are essential, as specialists often act as a bridge between end-users and technical experts, ensuring issues are resolved efficiently and users receive the support they need.

What are the key skills and qualifications needed to thrive as a Workday Help Desk Support, and why are they important?

To thrive as a Workday Help Desk Support, you need a strong understanding of HRIS concepts, troubleshooting skills, and familiarity with Workday modules, typically supported by experience or relevant certifications. Proficiency with the Workday platform, ticketing systems like ServiceNow, and basic reporting tools is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely, accurate support, boosting user satisfaction and maintaining smooth HR operations.

What is the difference between Workday Help Desk Support vs Workday System Administrator?

AspectWorkday Help Desk SupportWorkday System Administrator
Primary RoleProvides user support, troubleshooting, and issue resolution for Workday applicationsManages, maintains, and configures Workday system settings and integrations
Required SkillsCustomer service, troubleshooting, basic Workday knowledgeTechnical expertise, system configuration, security management
Work EnvironmentHelp desk, support teams, end-usersIT department, system administration team
CertificationsWorkday certifications helpful but not mandatoryWorkday certifications often required

Workday Help Desk Support focuses on assisting users with issues and questions about Workday, while Workday System Administrators handle system configuration and maintenance. Both roles require familiarity with Workday, but their responsibilities and skill sets differ significantly.

Are Workday Help Desk Support jobs still in demand?

Workday Help Desk Support jobs remain in demand due to ongoing enterprise software implementations and updates. These roles often require knowledge of Workday systems, troubleshooting skills, and customer service experience, making them valuable in organizations adopting or maintaining Workday solutions.

Is getting a job at Workday Help Desk Support hard?

Securing a Workday Help Desk Support position typically requires relevant technical knowledge of Workday software, customer service skills, and sometimes certifications. The difficulty depends on the candidate's experience, the company's requirements, and the competitiveness of the job market, but strong problem-solving and communication skills are essential for success in this role.

What are support roles in Workday Help Desk Support?

Support roles in Workday Help Desk Support typically include Tier 1 support specialists who handle initial user inquiries, troubleshoot basic issues, and provide guidance on Workday functionalities. Advanced roles may involve Tier 2 or Tier 3 support, focusing on complex technical problems, system configurations, and collaborating with technical teams. These roles often require knowledge of Workday systems, strong communication skills, and familiarity with support ticketing tools.

What are popular job titles related to Workday Help Desk Support jobs?

For Workday Help Desk Support jobs, the most frequently searched job titles are:

Infographic showing various Workday Help Desk Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Help Desk Support Specialist

Boston, MA • On-site

Motion Recruitment Partners, LLC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Motion Recruitment Partners, LLCexternal

Other

Re-posted 13 days ago

Job description

A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate environment. This role is onsite for 5 days per week.
This role is ideal for an IT support professional who enjoys being the first point of contact for users, solving technical issues, and improving the overall employee technology experience. This is a great opportunity for someone looking to expand their enterprise IT experience, work with modern workplace technologies, and make an immediate impact within a collaborative team.
Contract Duration: 6 months with opportunity of extension or conversion
Required Skills & Experience
  • 2 + years of experience providing level 1 & 2 Help Desk Support, or IT Support
  • Strong experience with Microsoft 365 administration
  • Experience with Microsoft Entra ID and Intune
  • Strong troubleshooting skills across:
    • Windows desktop/laptops
    • Hardware and software issues
    • User access and account management
    • Microsoft applications
  • Experience supporting enterprise users in an onsite environment
  • Strong communication and customer service skills

Desired Skills & Experience
  • Experience troubleshooting and supporting zoom
  • Familiarity with AI tools such as Claude
  • Experience documenting processes and improving support workflow

What You Will Be Doing
Tech Breakdown
  • 40% Microsoft applications
  • 30% End User Support
  • 20% Zoom and iOS Device Support
  • 10 % Documentation
Daily Responsibilities
  • 65% Hands On
  • 35% Collaboration

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