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Workday Help Desk Support Jobs (NOW HIRING)

Centstone

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support II (Salesforce/Jira) Location: Denver, Colorado (Remote) Job Type: Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II ...

Ask IT consulting

Help Desk Support

Des Moines, IA

$19.50 - $26.25/hr

The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...

Stem Xpert

Help Desk Support

Portland, OR · On-site

$21.25 - $28.75/hr

Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...

US IT Solutions Inc

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Collabera

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

Apogee Solutions

Help Desk Support Technician

Suffolk, VA · On-site

$30 - $35/hr

The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...

ADSI

Be Seen First

Help Desk Support Specialist

Oklahoma City, OK · On-site

$50K - $60K/yr

Job Summary We are seeking a dynamic Help Desk Support Specialist to join our team and provide exceptional technical support to our clients. You MUST HAVE 3 years minimum of Federal government ...

New

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

SourcePro Search, LLC

Help Desk Support

Newark, NJ · On-site

$21.50 - $29.25/hr

Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...

Integrated Resources INC

Help desk Support

Secaucus, NJ

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

GIS National LLC

Help Desk Support Technician

Clearwater, FL · On-site

$18.50 - $25/hr

Help Desk Support Technician Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This ...

New

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

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Workday Help Desk Support information

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$14

$21

$33

How much do workday help desk support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for workday help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a Workday Help Desk Support?

Workday Help Desk Support professionals provide assistance to users experiencing issues or needing guidance with the Workday human resources and finance software. They help troubleshoot problems, answer questions, and ensure that employees can effectively use the Workday system for tasks like payroll, benefits, and time tracking. These specialists may also escalate complex technical problems to higher-level support or IT teams, and often provide training or documentation to help users navigate the platform.

How does a Workday Help Desk Support specialist typically collaborate with other departments to resolve employee queries?

Workday Help Desk Support specialists often work closely with HR, payroll, and IT departments to address employee questions or technical issues related to the Workday system. When a case requires information or action outside their access, support specialists escalate or coordinate with these teams to provide accurate and timely solutions. Regular communication and clear documentation are essential, as specialists often act as a bridge between end-users and technical experts, ensuring issues are resolved efficiently and users receive the support they need.

What are the key skills and qualifications needed to thrive as a Workday Help Desk Support, and why are they important?

To thrive as a Workday Help Desk Support, you need a strong understanding of HRIS concepts, troubleshooting skills, and familiarity with Workday modules, typically supported by experience or relevant certifications. Proficiency with the Workday platform, ticketing systems like ServiceNow, and basic reporting tools is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely, accurate support, boosting user satisfaction and maintaining smooth HR operations.

What is the difference between Workday Help Desk Support vs Workday System Administrator?

AspectWorkday Help Desk SupportWorkday System Administrator
Primary RoleProvides user support, troubleshooting, and issue resolution for Workday applicationsManages, maintains, and configures Workday system settings and integrations
Required SkillsCustomer service, troubleshooting, basic Workday knowledgeTechnical expertise, system configuration, security management
Work EnvironmentHelp desk, support teams, end-usersIT department, system administration team
CertificationsWorkday certifications helpful but not mandatoryWorkday certifications often required

Workday Help Desk Support focuses on assisting users with issues and questions about Workday, while Workday System Administrators handle system configuration and maintenance. Both roles require familiarity with Workday, but their responsibilities and skill sets differ significantly.

Are Workday Help Desk Support jobs still in demand?

Workday Help Desk Support jobs remain in demand due to ongoing enterprise software implementations and updates. These roles often require knowledge of Workday systems, troubleshooting skills, and customer service experience, making them valuable in organizations adopting or maintaining Workday solutions.

Is getting a job at Workday Help Desk Support hard?

Securing a Workday Help Desk Support position typically requires relevant technical knowledge of Workday software, customer service skills, and sometimes certifications. The difficulty depends on the candidate's experience, the company's requirements, and the competitiveness of the job market, but strong problem-solving and communication skills are essential for success in this role.

What are support roles in Workday Help Desk Support?

Support roles in Workday Help Desk Support typically include Tier 1 support specialists who handle initial user inquiries, troubleshoot basic issues, and provide guidance on Workday functionalities. Advanced roles may involve Tier 2 or Tier 3 support, focusing on complex technical problems, system configurations, and collaborating with technical teams. These roles often require knowledge of Workday systems, strong communication skills, and familiarity with support ticketing tools.

What are popular job titles related to Workday Help Desk Support jobs?

For Workday Help Desk Support jobs, the most frequently searched job titles are:

Infographic showing various Workday Help Desk Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Help Desk Support

Denver, CO • On-site

Centstone
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Centstoneexternal

$21 - $28.75/hr

Contractor

Re-posted 13 days ago

Job description

Job Title: Help Desk Support II (Salesforce/Jira)

Location: Denver, Colorado (Remote)

Job Type: Contract 

Experience: Minimum 3 years

About the Role

We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.

Responsibilities

  • Provide technical support for Salesforce CRM and integrated third-party applications.

  • Respond to support requests via email, phone, and virtual meetings.

  • Troubleshoot and resolve application and technical issues.

  • Log, track, and manage incidents using Salesforce Help Desk and Jira.

  • Prioritize, categorize, and assign incidents based on business impact.

  • Escalate complex issues to appropriate technical teams.

  • Validate reported bugs and assist with root cause analysis.

  • Document issues, resolutions, and troubleshooting steps.

  • Keep users updated throughout the incident resolution process.

Requirements

  • Minimum 3 years of Help Desk, Technical Support, or Application Support experience.

  • Hands-on experience supporting Salesforce CRM applications.

  • Experience with Jira or similar ticketing/incident management tools.

  • Strong troubleshooting and analytical skills.

  • Proficiency with Microsoft Office and Google Workspace.

  • Excellent written and verbal communication skills.

  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Salesforce Administrator Certification (completed or in progress).

  • Experience supporting enterprise SaaS applications.

  • Familiarity with Salesforce Service Cloud or Help Desk environments.

Centstone logo

About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

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