ZipRecruiter

Log In

1

Work Home Call Center Jobs in Rochester, NY (NOW HIRING)

Paylocity

Call Center Manager

Pittsford, NY · On-site

Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Call Center Manager (internally ...

Paylocity

Call Center Manager

Pittsford, NY · On-site

Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Call Center Manager (internally ...

Paylocity

Call Center Support Specialist

Pittsford, NY · On-site

Remote or hybrid work is not available for this position. Candidates must be able to work on-site ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Paylocity

Call Center Support Specialist

Pittsford, NY · On-site

$17 - $23/hr

Remote or hybrid work is not available for this position. Candidates must be able to work on-site ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Paylocity

Call Center Support Specialist

Pittsford, NY · On-site

Remote or hybrid work is not available for this position. Candidates must be able to work on-site ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Paylocity

Call Center Support Specialist

Rochester, NY · On-site

Remote or hybrid work is not available for this position. Candidates must be able to work on-site ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

previous pagenext page

Showing results 21-40

All JobsWork Home Call Center JobsWork Home Call Center Jobs in Rochester, NY

Work Home Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do work home call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work home call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by work from home call center agents, and how can they be addressed?

Work From Home Call Center agents often face challenges such as maintaining focus in a home environment, managing technical issues remotely, and staying connected with their team. To address these challenges, agents should establish a dedicated, quiet workspace, ensure reliable internet and equipment, and make use of regular virtual check-ins with supervisors and colleagues. Many companies also offer training and access to IT support to help agents overcome these common hurdles and remain productive.

What are the key skills and qualifications needed to thrive as a work from home call center agent?

To thrive as a Work Home Call Center Agent, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting of home office technology is essential. Strong self-motivation, time management, and problem-solving skills help you stand out in a remote environment. These competencies are crucial for delivering effective customer service, resolving issues efficiently, and maintaining productivity without direct supervision.

What is the difference between Work Home Call Center vs Customer Service Representative?

AspectWork Home Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based setting with company-provided equipmentTypically office-based or remote, depending on employer
Industry UsageCommon in call centers across various industriesFound in retail, telecom, healthcare, and more
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing information

Work Home Call Center jobs and Customer Service Representative roles share similar credentials and work environments, often involving remote work and customer interaction. The main difference lies in the job titles used by employers, with Work Home Call Center emphasizing the remote, call-based nature of the role, while Customer Service Representative is a broader term that can include various customer support positions both in-office and remote.

What is a work from home call center job?

A work from home call center job involves handling customer service, sales, or technical support calls remotely, usually from your own home. Employees use a computer, headset, and internet connection to communicate with customers on behalf of a company. These roles often require strong communication skills, a quiet workspace, and the ability to resolve customer issues efficiently. Many companies provide training and support to help remote call center agents succeed in their roles.
What are popular job titles related to Work Home Call Center jobs in Rochester, NY? For Work Home Call Center jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work Home Call Center jobs in Rochester, NY look for? The top searched job categories for Work Home Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work Home Call Center jobs? Cities near Rochester, NY with the most Work Home Call Center job openings:
Work Home Call Center jobs near you
Infographic showing various Work Home Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Automotive Call Center

Van Bortel Subaru of Victor

Rochester, NY • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility to render our customers the best possible support and to provide our employees a secure future.
Inquiries should be directed to the hiring manager, Melody Powenski.
Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program
  • Growth opportunities
  • Paid Training
  • Life Insurance
  • Legal Services provided
  • Employee vehicle purchase plans
  • Health and wellness
  • Discounts on products and services
Job Summary
This position provides support to the rest of the dealership in various functions including but not limited to inbound calls, customer support and appointment coordinating.
Responsibilities, Knowledge and Skills
  • Possess excellent verbal and written communication skills to interact with customers and co-workers in a professional and helpful manner in person or via phone or written correspondence
  • Possess strong organizational skills including the ability to manage multiple projects and details simultaneously
  • Possess an analytical ability to find solutions to various problems
  • Ability to create, compose, and edit written materials
  • Ability to gather data and compile information
  • Ability to work productively in a fast paced, stressful environment
Qualification
  • Happy, positive, energetic tone of voice, required
  • High school diploma required
  • Conversing with customers in a positive manner, asking probing questions to assist the customer is required
  • Attendance and punctuality for scheduled working shifts is required
  • Prior Call Center experience preferred
  • Experience with computers, printers, copiers, telephone, scanner, calculator is required
  • Experience with Microsoft products is helpful
  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, or kneel, climb and perform repetitive motions of the hands and/or wrists
  • Close mental and visual attention required to perform work dealing primarily with preparing and analyzing information, using a computer terminal, and reading and speaking on a phone

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply