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Work Home Call Center Jobs (NOW HIRING)

MCI Careers

Work From Home Call Center Sales

Iowa, IA · Remote

$12.41/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Work From Home Call Center Sales

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI Careers

Work From Home Call Center Sales

FL · Remote

LOCATIONRemote Work-at-HomePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...

InfoCision

$10/hr

Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations! * Our positions are not customer ...

InfoCision

$9/hr

Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !! * Our positions are not customer ...

InfoCision

$10/hr

Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !! * Our positions are not customer ...

InfoCision

$9/hr

Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !! * Our positions are not customer ...

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How much do work home call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for work home call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work Home Call Center Agent, and why are they important?

To thrive as a Work Home Call Center Agent, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting of home office technology is essential. Strong self-motivation, time management, and problem-solving skills help you stand out in a remote environment. These competencies are crucial for delivering effective customer service, resolving issues efficiently, and maintaining productivity without direct supervision.

What are some common challenges faced by Work From Home Call Center agents, and how can they be addressed?

Work From Home Call Center agents often face challenges such as maintaining focus in a home environment, managing technical issues remotely, and staying connected with their team. To address these challenges, agents should establish a dedicated, quiet workspace, ensure reliable internet and equipment, and make use of regular virtual check-ins with supervisors and colleagues. Many companies also offer training and access to IT support to help agents overcome these common hurdles and remain productive.

What is a work from home call center job?

A work from home call center job involves handling customer service, sales, or technical support calls remotely, usually from your own home. Employees use a computer, headset, and internet connection to communicate with customers on behalf of a company. These roles often require strong communication skills, a quiet workspace, and the ability to resolve customer issues efficiently. Many companies provide training and support to help remote call center agents succeed in their roles.

Will Amazon really pay you to work from home?

Work from home call center jobs, including those at Amazon, typically offer hourly pay and may include benefits. Amazon has a program for remote customer service roles that pay competitive wages, often requiring training and the use of specific communication tools. However, pay rates and job details can vary by position and location.

What is the difference between Work Home Call Center vs Customer Service Representative?

AspectWork Home Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based setting with company-provided equipmentTypically office-based or remote, depending on employer
Industry UsageCommon in call centers across various industriesFound in retail, telecom, healthcare, and more
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing information

Work Home Call Center jobs and Customer Service Representative roles share similar credentials and work environments, often involving remote work and customer interaction. The main difference lies in the job titles used by employers, with Work Home Call Center emphasizing the remote, call-based nature of the role, while Customer Service Representative is a broader term that can include various customer support positions both in-office and remote.

More about Work Home Call Center jobs
What cities are hiring for Work Home Call Center jobs? Cities with the most Work Home Call Center job openings:
What states have the most Work Home Call Center jobs? States with the most job openings for Work Home Call Center jobs include:
What job categories do people searching Work Home Call Center jobs look for? The top searched job categories for Work Home Call Center jobs are:
Work Home Call Center jobs near you
Infographic showing various Work Home Call Center job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Work From Home Call Center Representative

Work From Home Call Center Representative

KPH Healthcare Services

Gouverneur, NY

$16/hr

Full-time

Posted 11 days ago

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.

 

Job Summary: Entry level position.  Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently.  Provide support as needed to peers, leaders and other ProAct administrative resources.

Responsibilities

Job Duties:

  • Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members.
  • Understand, master and gain efficiency in systems leveraged by the Help Desk.
  • Provide Help Desk resolution of customer service issues to insure complete client satisfaction.
  • Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction.
  • Assist with and adopt readiness for the startup of new clients including new group enrollments, changes, and deletions.
  • Assist with on-site client orientation, health fairs and business conferences as needed.
  • Assist with on-site resolution of customer service issues to clients as needed.
  • Performs office duties as needed (includes copying, collating, mailings, filing, credit cards)
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications

Attendance Requirements:

  • Must be available, and on time for scheduled work shifts.

Educational Requirements:

  • Preferred: High School Diploma or GED, or equivalent experience

Experience:

  • Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.

Special Conditions of Employment:

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific positio

Required Training:

  • HIPAA Privacy Course
  • HIPAA Security Course

 

Job Skill Requirements:

  • Exceptional phone and listening skills.
  • Exceptional written and verbal communication skills
  • Preferred PC skills including Microsoft Office
  •  

Compensation

$16.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.  

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

#CORP1

Employment Type: FULL_TIME

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