ZipRecruiter

Log In

2

Work From Home Veterinary Customer Service Representative Jobs in Raleigh, NC

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pittsboro, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Four Oaks, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsVeterinary Customer Service Representative JobsWork From Home Veterinary Customer Service Representative JobsWork From Home Veterinary Customer Service Representative Jobs in Raleigh, NC

Work From Home Veterinary Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do work from home veterinary customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for work from home veterinary customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a work from home veterinary customer service representative?

A Work From Home Veterinary Customer Service Representative assists pet owners by answering questions, scheduling appointments, processing payments, and providing support over phone, email, or chat. They work remotely for veterinary clinics, pet insurance companies, or telehealth services. Strong communication skills, customer service experience, and knowledge of veterinary terminology are often required. This role helps ensure pet owners receive timely and accurate information regarding their pets' care.

What are the typical daily responsibilities of a work from home veterinary customer service representative?

A Work From Home Veterinary Customer Service Representative typically handles incoming phone calls, emails, and online inquiries from pet owners regarding appointment scheduling, prescription refills, and basic care instructions. You may also assist in managing medical records, updating client information, and coordinating communication between clients and veterinary staff. Representatives often use specialized software to track cases and ensure timely follow-up. The role requires balancing empathy with efficiency to create a positive experience for both clients and the veterinary team.

What are the key skills and qualifications needed to thrive in the work from home veterinary customer service representative position?

To excel as a Work From Home Veterinary Customer Service Representative, you need strong communication abilities, familiarity with veterinary terminology, and experience in customer support, often supported by a high school diploma or equivalent. Proficiency with CRM software, multi-line phone systems, and sometimes specific practice management tools like AVImark or ezyVet is typically required. Patience, problem-solving skills, and a compassionate demeanor enable representatives to handle pet owners' concerns effectively and empathetically. These skills ensure accurate information delivery, a supportive client experience, and seamless collaboration with veterinary teams—all critical in a remote customer service environment.

What are popular job titles related to Work From Home Veterinary Customer Service Representative jobs in Raleigh, NC?

For Work From Home Veterinary Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Veterinary Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Veterinary Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Veterinary Customer Service Representative jobs?

Cities near Raleigh, NC with the most Work From Home Veterinary Customer Service Representative job openings:

Work From Home Veterinary Customer Service Representative jobs near you
Infographic showing various Work From Home Veterinary Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative | WFH Entry-Level

Globe Life American Income Division

Raleigh, NC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 23 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply