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Work From Home Telecom Customer Service Representative Jobs in Virginia

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Looking for a work-from-home career where you can make a meaningful impact while enjoying ... Customer Service Representatives / Client Success Specialists . In this fully remote role, you'll ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ...

IQVIA

Work from Home

Virginia Beach, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ...

IQVIA

Work from Home

Richmond, VA · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Telecom Customer Service Representative information

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How much do work from home telecom customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for work from home telecom customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home telecom customer service representative?

A Work From Home Telecom Customer Service Representative assists customers with inquiries, troubleshooting issues, and providing support for telecommunications services like internet, phone, and cable. They communicate with customers via phone, chat, or email while working remotely. Responsibilities may include handling billing questions, resolving technical problems, and offering service upgrades. This role requires strong communication skills, basic technical knowledge, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a work from home telecom customer service representative?

To thrive as a Work From Home Telecom Customer Service Representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is often required. Outstanding patience, active listening, and adaptability help you excel in resolving customer issues remotely. These skills ensure efficient, empathetic support and contribute to customer satisfaction in a virtual environment.

What are some common challenges faced by work from home telecom customer service representatives, and how are they addressed?

One common challenge is effectively managing customer concerns or technical issues without in-person supervision or resources. To address this, most companies provide comprehensive virtual training, robust knowledge bases, and real-time team chat support to help you find quick solutions. Additionally, maintaining a productive workspace and strong self-motivation is essential, as you are responsible for meeting performance metrics independently. Many employers offer periodic team meetings and ongoing coaching to ensure you feel connected and supported. By utilizing these resources, you can overcome many of the unique challenges of remote customer service work.

What are popular job titles related to Work From Home Telecom Customer Service Representative jobs in Virginia?

For Work From Home Telecom Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Work From Home Telecom Customer Service Representative jobs in Virginia look for?

The top searched job categories for Work From Home Telecom Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Work From Home Telecom Customer Service Representative jobs?

Cities in Virginia with the most Work From Home Telecom Customer Service Representative job openings:

Work From Home Telecom Customer Service Representative jobs near you
Infographic showing various Work From Home Telecom Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

WFH Customer Service Representative

Globe Life American Income Division

Portsmouth, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Re-posted 23 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO - achieving our biggest weekly, monthly, and quarterly results in company history. Now, as we continue to grow at lightning speed, we're expanding our team and looking for driven, passionate individuals ready to be part of this extraordinary journey.
At AO, success is built on teamwork, mentorship, and purpose. We offer unparalleled support, world-class training, and endless opportunities for advancement - all within a culture that celebrates achievement and empowers your growth.Requirements / Responsibilities / Rewards
  • Work From Home Stability: Enjoy a reliable, fully remote position with a flexible schedule.
  • Continuous Learning: Participate in virtual workshops and trainings that accelerate your development.
  • Weekly Pay + Bonuses: Get rewarded regularly for your hard work and results.
  • Union Protection: Benefit from full union representation and a contract that safeguards your rights.
  • Comprehensive Benefits: Life insurance (including accidental death coverage) and medical reimbursementoptions available.
  • Career Growth: Access industry-leading mentorship, advanced technology, and leadership development opportunities.
  • Incentives & Recognition: Earn spots at leadership conventions, luxury trips, and team retreats that celebrate your success.
The Interview Process
To prioritize community wellness and convenience, all interviews are conducted via Zoom video conferencing.Be Part of Something Extraordinary
If you're ready to grow with a company where history is made and success is the standard - apply today! Submit your resume and compensation expectations to take the first step toward an exceptional career with AO.

Apply