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Work From Home Tagalog Call Center Jobs in Boca Raton, FL

HMG Careers

Work From Home Sales Specialist

Lantana, FL · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Tagalog Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do work from home tagalog call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for work from home tagalog call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What does a typical workday look like for a work from home Tagalog call center representative?

A typical workday involves answering incoming calls, assisting Filipino-speaking customers with their inquiries or concerns, and documenting interactions using CRM software. You'll often work independently but remain closely connected to your team through online chat platforms, virtual meetings, and regular check-ins with supervisors. Depending on your employer, you may have a set schedule or work in shifts to accommodate customers in different time zones. The role requires balancing efficiency and friendliness while troubleshooting customer issues and following company guidelines. Over time, you can gain experience in handling more complex cases or move into roles such as team lead or quality assurance specialist.

What are the key skills and qualifications needed to thrive in the work from home Tagalog call center position, and why are they important?

To thrive as a Work From Home Tagalog Call Center representative, you need fluency in both Tagalog and English, excellent communication skills, and prior customer service experience. Familiarity with call center software, customer relationship management (CRM) systems, and reliable computer and internet access are typically required. Strong problem-solving abilities, patience, and a customer-focused attitude help individuals excel in remote support environments. These skills and qualities are essential for delivering high-quality service, resolving issues efficiently, and maintaining customer satisfaction from a remote location.

What is a work from home Tagalog call center?

A Work From Home Tagalog Call Center job involves handling customer service, technical support, or sales calls in Tagalog while working remotely. Agents assist customers via phone, chat, or email, answering inquiries and resolving issues for various companies. This role typically requires a stable internet connection, a computer or phone, and fluency in Tagalog and English. Many companies provide training and support to help agents succeed.

What are popular job titles related to Work From Home Tagalog Call Center jobs in Boca Raton, FL?

For Work From Home Tagalog Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

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Work From Home Tagalog Call Center jobs near you

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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