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Work From Home Remote Customer Success Jobs in Decatur, GA

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our ... Ability to work from anywhere within the US  * Opportunity to join in-person team retreats 

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Work From Home Remote Customer Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do work from home remote customer success jobs pay per year?

As of Sep 14, 2026, the average yearly pay for work from home remote customer success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home Remote Customer Success vs Work From Home Remote Customer Support?

AspectWork From Home Remote Customer SuccessWork From Home Remote Customer Support
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentProactive engagement, account management toolsReactive support, help desk software
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, IT skills

While both roles involve remote customer interaction, Customer Success focuses on proactive relationship management and product adoption, whereas Customer Support emphasizes reactive problem resolution. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Work From Home Remote Customer Success jobs in Decatur, GA?

For Work From Home Remote Customer Success jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Work From Home Remote Customer Success jobs in Decatur, GA look for?

The top searched job categories for Work From Home Remote Customer Success jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Work From Home Remote Customer Success jobs?

Cities near Decatur, GA with the most Work From Home Remote Customer Success job openings:

Infographic showing various Work From Home Remote Customer Success job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Customer Success Manager

Atlanta, GA • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

ABOUT THE COMPANY

Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Northern Virginia, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.   


ABOUT THE ROLE

We’re looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team.  You’ll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You’ll play a key role in delivering measurable impact across the customer lifecycle. 


RESPONSIBILITIES

Renewal & Expansion Sales 

  • Own the renewal and expansion pipeline, driving retention and identifying growth opportunities across the customer base. 
  • Analyze customer data and usage patterns to identify potential expansion opportunities. 
  • Negotiate renewal and expansion deals and meet/exceed revenue targets. 


Customer Engagement & Advocacy 

  • Serve as a strategic advisor to key accounts, guiding them toward successful outcomes. 
  • Coach customers on best practices, product usage, and self-sufficiency. 
  • Escalate and resolve issues proactively, advocating for customer needs internally. 

ABOUT YOU 

  • Proven success in driving renewal and expansion sales within a CS or Account Management role.. 
  • Data-driven and strategic, with a knack for identifying trends and turning insights into action. 
  • Excellent communicator, able to engage with both technical and non-technical audiences. 
  • Experienced in working with enterprise clients and C-level stakeholders. 
  • Highly motivated, proactive, and collaborative with a growth mindset. 
  • Experience with Salesforce or similar CRM tools is a plus. 

BENEFITS 

  • Ability to work from anywhere within the US  
  • Opportunity to join in-person team retreats  
  • Comprehensive healthcare coverage that includes health, dental and vision insurance  
  • 401K with company matching (after the first 6 months)  
  • Life Insurance  
  • Short-term disability insurance 
  • Health Savings Account 
  • 20 annual PTO days that you are encouraged to use  
  • 1 day of birthday leave per year  
  • 10 annual sick days  
  • Enhanced Paid parental leave


All applicants must have the right to work in the United States.

Avolution is an equal opportunities employer.